Wendy’s use to be my favorite but it is just pathetic anymore. They constantly get my order wrong online and in person ordering. Twice this week I stopped for the new orange frosty and both times told they don’t have it yet they advertise it. Order on the app and they either try to give me someone else’s order or just forget something in my order. Get it together.
Atmosphere: 1
Food: 1
Service: 1
Kid Indiana
They served me exactly what I asked for!
T
This Wendy's was okay! Food is never hot when you get it! I ordered spicy chicken nuggets they were not very hot at all! I heated them once I got back to my sister's house!!Parking: Nice free parking lot!Kid-friendliness: Kids are always welcome here!Wheelchair accessibility: Yes wheelchair accessible
Let me start by saying, I LOVE wendy's! But how do you serve a bowl of chili at the drive thru and NOT give a spoon???Am I supposed to drink it? ??
Food: 5
Service: 2
Recommended dishes: Baconator, Chili
Kate McGowan
I've never had to wait so long for fast food in my life. For the high prices you charge you're not worth
Atmosphere: 2
Food: 4
Service: 2
Crystal Anthony
Short staff, might have to wait in line for a Lil in the drive through!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wendy’S French Fries, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Chili
Raymond Olinger
Got charged double cashier had no clue what she was doing caught her making other mistakes and short changing another
Food: 1
Service: 1
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I don’t know how this place has 4 stars. This is the worst wendys i’ve ever been to. I’ve been here multiple times and there’s something wrong every time we go. Tomatoes on our burgers when we ask no tomatoes, forgetting the sauce, food is cold, burgers cooked way too much we can’t even eat it. we threw away the burgers we ordered today because they were inedible. Unfortunately this is one of the only places to eat open later at night so we kept going back but this was our last time. they need to hire a whole new staff because they are honestly horrible. i’ve never experienced such bad service and as many mistakes at one place than here. you have one job
Atmosphere: 1
Food: 1
Service: 1
J G
It's wendys , always enjoy the spicy chicken sandwich and the son of the baconator or regular one. The $5 and up special are
I ordered online right at 10:30 am. because I wanted lunch and not breakfast. I was about 10 minutes away. When I got to the speaker, I waited for 10 minutes before I could inform them that I had previously ordered online. Then they told me to pull up to the 2nd drive thru window, and I also waited there for another 10 minutes. And they appeared to be decently staffed. When the young lady came to the window, she handed out my food, and 2 of my 4 sandwiches were wrong. I had to park and go in. They made it right. But inside, I also had to wait in line. This was FAR from fast food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Baconator
Rico Cantera
This Review is only about Wendy's NASTY FOUNTAIN drinks... The Coke machine is absolutely disgusting!! It never tastes like whatever option you select....it tastes like 10 different drinks mixed together!! And this is sad because Wendy's IMO is hands down the best fast food joint in Butler,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Spicy Chicken Sandwich, Baconator, Chili
Louis M. “My Duke” Stefan
The place was a bit loud for me. My food was ok. Even though I can't get what i wanted. They were out...
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Christine McLaughlin (ChrisQueenB)
They keep messing my orders up. I take my food to work and eat it so I don't unwrap my food at the drive thru. I don't want it cold. and my work is out of town so I don't realize it's messed up until I'm already gone. So I ordered j new nacho burger number 11 and paid $11 something for the meal. I get to work open my food up take a bite and it's chicken inside the nacho burger bun. I was extremely disappointed. I've been wanting to try this nacho burger since it came out.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Wendy’S French Fries, Spicy Chicken Sandwich, Wendy’S Baked Potatoes, Chili Cheese Fries, Double Stack, Chili, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Dannuel voorhees
Dont eat at this wendys Dry burgers, over salted fries ,unprofessional serviceNo napkins, dirty
Wendy’s use to be my favorite but it is just pathetic anymore. They constantly get my order wrong online and in person ordering. Twice this week I stopped for the new orange frosty and both times told they don’t have it yet they advertise it. Order on the app and they either try to give me someone else’s order or just forget something in my order. Get it together.
Atmosphere: 1
Food: 1
Service: 1
They served me exactly what I asked for!
This Wendy's was okay! Food is never hot when you get it! I ordered spicy chicken nuggets they were not very hot at all! I heated them once I got back to my sister's house!!Parking: Nice free parking lot!Kid-friendliness: Kids are always welcome here!Wheelchair accessibility: Yes wheelchair accessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich, Wendy’S Baked Potatoes
Let me start by saying, I LOVE wendy's! But how do you serve a bowl of chili at the drive thru and NOT give a spoon???Am I supposed to drink it? ??
Food: 5
Service: 2
Recommended dishes: Baconator, Chili
I've never had to wait so long for fast food in my life. For the high prices you charge you're not worth
Atmosphere: 2
Food: 4
Service: 2
Short staff, might have to wait in line for a Lil in the drive through!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wendy’S French Fries, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Chili
Got charged double cashier had no clue what she was doing caught her making other mistakes and short changing another
Food: 1
Service: 1
I don’t know how this place has 4 stars. This is the worst wendys i’ve ever been to. I’ve been here multiple times and there’s something wrong every time we go. Tomatoes on our burgers when we ask no tomatoes, forgetting the sauce, food is cold, burgers cooked way too much we can’t even eat it. we threw away the burgers we ordered today because they were inedible. Unfortunately this is one of the only places to eat open later at night so we kept going back but this was our last time. they need to hire a whole new staff because they are honestly horrible. i’ve never experienced such bad service and as many mistakes at one place than here. you have one job
Atmosphere: 1
Food: 1
Service: 1
It's wendys , always enjoy the spicy chicken sandwich and the son of the baconator or regular one. The $5 and up special are
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Baconator
You will get cold food and slow service every time all the time go somewhere else you have been
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered online right at 10:30 am. because I wanted lunch and not breakfast. I was about 10 minutes away. When I got to the speaker, I waited for 10 minutes before I could inform them that I had previously ordered online. Then they told me to pull up to the 2nd drive thru window, and I also waited there for another 10 minutes. And they appeared to be decently staffed. When the young lady came to the window, she handed out my food, and 2 of my 4 sandwiches were wrong. I had to park and go in. They made it right. But inside, I also had to wait in line. This was FAR from fast food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Baconator
This Review is only about Wendy's NASTY FOUNTAIN drinks... The Coke machine is absolutely disgusting!! It never tastes like whatever option you select....it tastes like 10 different drinks mixed together!! And this is sad because Wendy's IMO is hands down the best fast food joint in Butler,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Spicy Chicken Sandwich, Baconator, Chili
The place was a bit loud for me. My food was ok. Even though I can't get what i wanted. They were out...
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
They keep messing my orders up. I take my food to work and eat it so I don't unwrap my food at the drive thru. I don't want it cold. and my work is out of town so I don't realize it's messed up until I'm already gone. So I ordered j new nacho burger number 11 and paid $11 something for the meal. I get to work open my food up take a bite and it's chicken inside the nacho burger bun. I was extremely disappointed. I've been wanting to try this nacho burger since it came out.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Wendy’S French Fries, Spicy Chicken Sandwich, Wendy’S Baked Potatoes, Chili Cheese Fries, Double Stack, Chili, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Dont eat at this wendys Dry burgers, over salted fries ,unprofessional serviceNo napkins, dirty
Atmosphere: 1
Food: 1
Service: 1