Don't know how to read orders, I don't know how hard no mayo add mustard is to understand. However, the counter clerk was friendly. Went back to give a chance to correct, and the early morning shift got it right.
Atmosphere: 5
Food: 3
Service: 5
Justine Largent
Went to Wendy's in Carlisle on Hanover Street last night to pick up three Biggie Bags for the kids. I always order the $6 DoubleStack Biggie Bags with the DoubleStack plain.The bald headed guy taking the orders needs to study their menu, as he does not know the prices of the menu. The DoubleStack Biggie Bag is $6 per meal, and he argued with me that the $6 Bigge Bag DoubleStack was the bacon meal. I was nice and stated on the menu out here at the drive through it states the regular DoubleStack is $6. He again argued that the regular DoubleStack was $5, and the Bacon DoubleStack was $6.I just told him that I just needed a DoubleStack Biggie Bag.When I got to the window to pay my total was $19.08, and not that I minded paying what I had to, but if you are a manager (which I believe he is as he has argued with my mom before my son has told me) you really should know the prices on your menu. If the DoubleStack Biggie Bags were only $5 a piece then I would have only paid $15.30, but at $6 a piece then I pay the $19.08.This guy needs to make sure he knows the price because the next person might not be as nice as I was about it.
Atmosphere: 3
Food: 3
Service: 2
James Rutherford
Bad food over priced and terrible
Atmosphere: 1
Food: 1
Service: 1
James Evans
I've been stopping at this Wendy's for over 20 years on my trips across the state of Pennsylvania. I remember when Pilot first opened with this Wendy's and now it is a Love's travel stop. Anyways, it's a little gross inside with sticky floors in the restaurant, but I seem to always get decent food and they make my order customizations correctly. They have dual coca cola freestyle machines as well as brewed ice tea available. The drive thru is a bit odd, but it works for the location.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chili
Paul Singh
Kiana was very rude and disrespectful towards
Atmosphere: 3
Food: 4
Service: 1
Denise D'Agostino
well, first off, I want to say I went through the drive-through, the girl taking my order. It was a young, black girl, very pretty, very mannerly, beautiful tone of voice when she took my orderand in coming up to the window she greeted me with the most beautiful smile I have experienced at a drive-through window.She was very kind she gave me my food and with a smile and then I have to say this is the first time in a long time of gotten food that was fresh warm and to my satisfaction so I give this place a thumbs up this little Wendy’s here !!!!!!
Service: 5
E J
Hot, fresh food, prepared well with fast and polite service. Best Wendy's I've been to.
Atmosphere: 5
Food: 5
Service: 5
Jenn Gray
This is not my 1st choice, but sometimes hunger wins. This branch was actually good. Buns were fresh and veggies were crunchy. Soda machine was diluted, so I may avoid.
Tisha Giselle
French toast smelled and tasted like fish... I thought it was just me but I gave my husband one and he said the same thing went inside handed it to a cashier she smelled it screwed her face up. She told the manager and he got instantly mad took them hurled them at the garbage. Then proceeded to pull new ones out of the draw with his dirty hands and threw them in the fryer. Needless to say I walked out without the breakfast. Called Customer service to complain and get a refund and they are temporarily closed. Customer service is definitely lacking in this Wendy's. I had two children work at Wendy's and I know you are not supposed to treat customers that way. I'm sorry sir but you French toast taste like fish and smelled like it too. I hope Wendy's is not adding fish by-products to their food. This is the second time I ordered French toast sticks and the second time I say they are gross.. It's Burger King's French toast for me.
Atmosphere: 1
Food: 1
Service: 1
Ryan M.
Food was quick and hot and the restaurant was clean. We needed a quick spot on a road trip and this was a good choice.
Workers handling fries with no gloves on witnessed 5 different times hands touching customers food place needs a good cleaning very unorganized in the
Atmosphere: 1
Food: 1
A C (KOS_ASMR)
Food was ready in less than 3 min and was very hot and crispy
Alex Cervantes
Food was ready in less than 3 min and was very hot and crispy
Christopher Fox-Ruggles
Being this is the third time I've had terrible service at this location, during 2nd shift each time. I will be taking my business to the McDonald's down the street, I also will be letting any future guests that stay at my hotel ( holiday Inn express) if they ask for my suggestion, I will send them to any of the other fast food restaurants on the strip. Stop making your customers feel uncomfortable while they wait for their food. Bye-bye
Atmosphere: 5
Food: 5
Service: 5
Valerie Benz
Came in last night (5/15). Pretty busy. Said they were short-staffed. However, the food was really good, and burgers made correctly ? The young fella working the counter was incredibly polite and working hard!
Don't know how to read orders, I don't know how hard no mayo add mustard is to understand. However, the counter clerk was friendly. Went back to give a chance to correct, and the early morning shift got it right.
Atmosphere: 5
Food: 3
Service: 5
Went to Wendy's in Carlisle on Hanover Street last night to pick up three Biggie Bags for the kids. I always order the $6 DoubleStack Biggie Bags with the DoubleStack plain.The bald headed guy taking the orders needs to study their menu, as he does not know the prices of the menu. The DoubleStack Biggie Bag is $6 per meal, and he argued with me that the $6 Bigge Bag DoubleStack was the bacon meal. I was nice and stated on the menu out here at the drive through it states the regular DoubleStack is $6. He again argued that the regular DoubleStack was $5, and the Bacon DoubleStack was $6.I just told him that I just needed a DoubleStack Biggie Bag.When I got to the window to pay my total was $19.08, and not that I minded paying what I had to, but if you are a manager (which I believe he is as he has argued with my mom before my son has told me) you really should know the prices on your menu. If the DoubleStack Biggie Bags were only $5 a piece then I would have only paid $15.30, but at $6 a piece then I pay the $19.08.This guy needs to make sure he knows the price because the next person might not be as nice as I was about it.
Atmosphere: 3
Food: 3
Service: 2
Bad food over priced and terrible
Atmosphere: 1
Food: 1
Service: 1
I've been stopping at this Wendy's for over 20 years on my trips across the state of Pennsylvania. I remember when Pilot first opened with this Wendy's and now it is a Love's travel stop. Anyways, it's a little gross inside with sticky floors in the restaurant, but I seem to always get decent food and they make my order customizations correctly. They have dual coca cola freestyle machines as well as brewed ice tea available. The drive thru is a bit odd, but it works for the location.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chili
Kiana was very rude and disrespectful towards
Atmosphere: 3
Food: 4
Service: 1
well, first off, I want to say I went through the drive-through, the girl taking my order. It was a young, black girl, very pretty, very mannerly, beautiful tone of voice when she took my orderand in coming up to the window she greeted me with the most beautiful smile I have experienced at a drive-through window.She was very kind she gave me my food and with a smile and then I have to say this is the first time in a long time of gotten food that was fresh warm and to my satisfaction so I give this place a thumbs up this little Wendy’s here !!!!!!
Service: 5
Hot, fresh food, prepared well with fast and polite service. Best Wendy's I've been to.
Atmosphere: 5
Food: 5
Service: 5
This is not my 1st choice, but sometimes hunger wins. This branch was actually good. Buns were fresh and veggies were crunchy. Soda machine was diluted, so I may avoid.
French toast smelled and tasted like fish... I thought it was just me but I gave my husband one and he said the same thing went inside handed it to a cashier she smelled it screwed her face up. She told the manager and he got instantly mad took them hurled them at the garbage. Then proceeded to pull new ones out of the draw with his dirty hands and threw them in the fryer. Needless to say I walked out without the breakfast. Called Customer service to complain and get a refund and they are temporarily closed. Customer service is definitely lacking in this Wendy's. I had two children work at Wendy's and I know you are not supposed to treat customers that way. I'm sorry sir but you French toast taste like fish and smelled like it too. I hope Wendy's is not adding fish by-products to their food. This is the second time I ordered French toast sticks and the second time I say they are gross.. It's Burger King's French toast for me.
Atmosphere: 1
Food: 1
Service: 1
Food was quick and hot and the restaurant was clean. We needed a quick spot on a road trip and this was a good choice.
Restaurantji Recommends
Workers handling fries with no gloves on witnessed 5 different times hands touching customers food place needs a good cleaning very unorganized in the
Atmosphere: 1
Food: 1
Food was ready in less than 3 min and was very hot and crispy
Food was ready in less than 3 min and was very hot and crispy
Being this is the third time I've had terrible service at this location, during 2nd shift each time. I will be taking my business to the McDonald's down the street, I also will be letting any future guests that stay at my hotel ( holiday Inn express) if they ask for my suggestion, I will send them to any of the other fast food restaurants on the strip. Stop making your customers feel uncomfortable while they wait for their food. Bye-bye
Atmosphere: 5
Food: 5
Service: 5
Came in last night (5/15). Pretty busy. Said they were short-staffed. However, the food was really good, and burgers made correctly ? The young fella working the counter was incredibly polite and working hard!