Dairy Queen Grill & Chill

22 PA-88, Charleroi
(724) 489-9222

Recent Reviews

Fred Behanna

What's to say.....it's DQ they're always good.

Atmosphere: 4

Food: 5

Service: 5

Lesley Ramusivich

I ordered a flamethrower no lettuce and sauce you take a bite & it came running out. There was so much sauce that the bun crumbled. The same with the double cheeseburger with L T Mayo. So much mayo. Where is the manger with all these kids. All I forgot that the kids are the there mangers. I remember back in the day that the food was good everything was made to order and HOT. O and what about the ice cream it melted when it comes out!!’ My business is going to Belle Vernon’s for now on. This place is a Disgrace!

Atmosphere: 1

Food: 1

Service: 3

M8A8G

Always seems really

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Ice Cream Cake

David Dipiazza

Good service

Nicole Byron

It’s a sad world when you pay 86.50 give staff 100 tell them keep the change and they can’t even get a plain bacon cheeseburger right. SMH. Don’t waste your time or money

Kandi Bailey

Really great day shift team here! A BIG shout-out to Sierra who made my order and it was amazing! Keep it up team you guys are killing it! THANK YOU!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Sandwich Combo, Chili Cheese Fries, Quarter Pound Cheese Burger

Susan Shroyer

Loved stopping by here years ago as a kid and it hasn't changed much. The building has been updated with time but the food is still so good and the people that work here are friendly. Will stop by again when I make it back to the area again, service was fast and friendly, food was amazing ??Parking: Lots of parking seem available. It was dark when we got there but the area seemed like it would fit at least 20 carsWheelchair accessibility: Seems to be wheelchair accessible both for parking and tablets inside and outside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Douglas Lessman

Great place to eat and they serve you too. Wow! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Bailey

You have to get better kitchen people and better people to package your stuff. I ordered through door dash, and this is the second time we’ve ordered and our food was not correct and the ice cream was everywhere.

Atmosphere: 1

Food: 1

Service: 1

Kendrick Curry

I just moved out to PA two years ago still new to the area and was hungry so I decided to pull over and grab some grub. They set me straight here at this Dairy Queen location in Charleroi, PA. I appreciate the staff as well they were great. I will be stopping through again.

Atmosphere: 5

Food: 5

Service: 5

Nikkey Runkle

An employee working the drive thru window on Wednesday August 2nd at around 2:30 pm took my family's order. My mother had no other cash in her wallet than a 20 and the employee marked it as a five in the register. The employee accused my mother of lying and then after 30 minutes of waiting the employee comes out hands my mother the money and says "The manager counted the drawer and nothing was missing and just told me to give it to because your making such a big deal."

David Gelotti

It was a good place. They didn't have any burger tho

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Soft Drink

Kyla Shingleton

I would give them 0 stars if I could.Large amount of people waiting, a couple comes in and must know the people working, orders and gets their food immediately, the woman was walking into the back (must work here but not on the clock now) and distracting the employees by talking to them and sticking her head over the wall into the kitchen. They had run out of ice cream and had to make more and immediately finished making the off the clock worker's order while many customers are in front of her. Tables and floor were filthy. The employees were a mess running around like they didn't know what they were doing. Customers walked in and were not waited on for over 5 mins and walked out. I am currently here visiting family and live in a MUCH busier area and have never waited this long at my dairy queen. The woman must have been a supervisor as she was discussing scheduling with the employees so it is clear what kind of behavior management approves of at this establishment.FINALLY, after waiting 30mins for our ice cream we had to literally flag down the employees who were walking around the store with our ice cream in their hands. ALL of our ice cream was practically soup, completely melted like it had been made as soon as we ordered and just sat on the counter until they decided to hand it over. We told the employee when we were handed it that it was completely melted and she didn't even acknowledge we had said something. We got parfaits to go and on the 3min ride home they tipped over in the bag and spilled everywhere because they were so melted. Management definitely needs to better train the employees because this was an embarrassment.

Atmosphere: 1

Food: 1

Service: 1

Ken Melton

Tables were not clean. I understand it was busy, but they need to have enough people to keep the place clean.

Atmosphere: 3

Food: 3

Service: 2

Dee Walker

Usually, their food are fresh, but today, however, that was not the case. My wait time was long, but I figured what the heck, at least I know my food is fresh. The fries were hard and dark brown. It is as if they gave me the old ones. To make matters even worse, there was nobody infront or behind me. I was the only one there. So like why is my food old and nasty. I don't understand. Well back to Chick-fil-A I go and I just started coming here last month!!!!!!

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Dairy Queen Grill & Chill

22 PA-88, Charleroi, PA 15022
(724) 489-9222