“find about this place because of a coworker brought them in and i try one and i have to go the next day and the moment you walk in you get pull in by the smell of freshly baked donuts i got half a dozen and a caramel cappuccino and a white hot chocolate for my wife and everything was delicious and i have been going every other week to get donuts and coffee they are that good and have been recommending them to every one the staff is very friendly and will help you with anything and make you feel like you are at your mom's house i will come back and keep trying there different selections across the season's“
“This place has no management or mentoring of staff. They always have 4-6 kids talking and mingling with each other while there are lines and people waiting...and one of these days I will get a coffee that has a lid that does not leak all over the place. This place is terrible.“
“Today was not a 5 Star day there. Normally it is; your Staff is polite, friendly and efficient.Today, 2/12/24 I pulled up to the order area and waited several minutes and no one ever asked me if they could help. Then I drive around to the pickup window. To my surprise, no one was in front of me , 2 employees were standing there on their cell phones, a third was actually working cleaningareas. There were 2 customers sitting insidechatting. No line , no others in the shop.The time I was there was approximately 3:30 pm. I pulled off and didn’t purchase anything and was going to purchase a beverage and 2 other items. If this happens again I will change my location. However, your Staff needs to be more aware ..Don’t believe they get paid to play on their phones.“
“Not sure I want to give out the secret, the best Dunkin’ is hiding in Spring Grove! While all Dunkin’s have the same menu everyone loves, the Spring Grove location has the best service around. They are always fast, efficient and friendly! I’ve seen other locations with lines wrapping around the block, but here in spring grove, this crew knows how to keep it moving without sacrificing quality or friendliness!“
“I got hooked on these donuts when Danny & John were in Gettysburg with the donut truck and now in their store. In the countless times I’ve visited these guys I’ve never once had a bad experience. Their customer service is amazing. Their donuts are always delicious. There’s always a good variety and new flavors happening. I truly can’t say enough good things about them. If you haven’t tried them you’re missing out big time.“