The drive thru times have improved over the years, but dining in today wasn't great. The soda machine was missing a lot of the flavor options, both ketchup dispensers were empty and the food wasn't very fresh. I hope things improve, I generally prefer Wendy's to McDonald's but not like this.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries
Trish Abate
Orange Creamcicle was delicious
Andrew Lyons
Was late an tried online an they was too busy an forgot but lady was awesome an got it done quickly. Just felt not many ppl was there cuz so busy.
Food: 5
Service: 5
Earl Henderson
Bought the new frosty brought it home it was like water put it in the freezer for 2hr and it didn't thicken up still like water try to call store they will not answer phone
Tammy Towle
I think Wendy's is better then Chick-fil- A but is also getting very expensive for all of there food !!! It is also ashamed if you order the bacon cheeseburger deluxe & there hamburger on the bun is about 1/8 of an inch thick. You can taste everything on the bun but the burger. The 2/3 rd slice of cheese you can taste instead of the burger.Kid-friendliness: It's okWheelchair accessibility: Yes
Atmosphere: 3
Food: 2
Service: 3
Karen Yost
Got a Dave's double cheeseburger the day before and it was overcooked and very dry. Had to wait till I got home to put mayo on. Then went the next night and ordered a chicken asiago club, they gave me a classic chicken went back and they corrected it. However - Both chicken sandwiches were so dry (over cooked) and had very little Mayo so basically when I got home, my dog got them both. Btw she loved them!!
Jim Schrum
Food was good and service was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Baconator, Cheese Fries
Ashley Reid
Went there for a fundraiser for both lunch and dinner and they didn't know how to run their fundraisers either time with either shift of employees. Poor planning. And food wasn't great kinda cold.
Atmosphere: 2
Food: 2
Service: 1
Donald Overmoyer
Breakfast was very
Atmosphere: 4
Food: 5
Service: 4
greg johnson
Manager called the police on me because I asked for a receipt, and refused to leave without proof of purchase while the manager yelled "I dont care about your food, i dont care about your receipt, get out of MY store im caling the cops". While on my lunch break I had to wait for the police to get my receipt, which is needed for taxes. The manager told the hanover police I could have my receipt few hours later if I came back, when I came back I was intentionally give the wrong receipt. Another manager called, pretending to care two days later, havent heard back. Over a week later I still have no receipt, no refund, amd no return communication from wendys.They refused to give me proof of purchase for our meal which was cold by the time the group of guys I bought for got to eat ,and wrong.Unfortunately wendys the "fast food" restaurant has wasted a few hours of my time over a crappy meal.Fortunately I have the entire incident recorded, and now ill have to waste more time dealing with this until I am reimbursed for the meals an the hours of my time that has been wasted. Two of those were hours from my job that this store manager prevented me from working, because he was busy using the local hanover police to intimidate me off of "his property " instead of producing a proof of purchase for me.
The employees at the drive thru need customer service training. We placed an online order. It seemed like it was an inconvenience for them to get our order ready. No communication at the window, just shoved the bag at us. Lid was not properly put on the loaded fries. They spilled all over the inside of the bag. No more visits to this Wendy's!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Baconator Fries
Marsha Diehl-Poff
Lousy service. Ordered at drive up. Had to wait. Had to pull up near an exit door to get order. Received wrong sandwich. The white of egg wasn't cooked right, the yolk was runny, and the muffin was the worst I ever had. The worst experience I ever had at a fast food restaurant.
Food: 1
Service: 1
Kyle Dulik
Was asked to wait at the drive thru. Which i usually don’t mind. But it was the better part of 10 min before anyone came back to the speaker. Normally I woulda just said screw it and left but i ordered online and already paid. The main reason for the review is the fries tasted like they were made 6-7 hours prior. Very stale. 15 dollar for burger fries and drink is a joke at that point
Food: 1
Service: 1
A Watchful Eye (Lucky Spartan)
The service here has went down. The food was cold and the fries were not full at all. I had to ask them to put more in the half empty box. The dinning room and bathroom were dirty. I chose to use the bathroom somewhere else.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wendy's Hot & Crispy Fries, Jr Bacon Cheeseburger
Samuel Hippensteel
Typical Wendy's. Sometimes the fastest service usually pretty slow. The inconsistency is off the
The drive thru times have improved over the years, but dining in today wasn't great. The soda machine was missing a lot of the flavor options, both ketchup dispensers were empty and the food wasn't very fresh. I hope things improve, I generally prefer Wendy's to McDonald's but not like this.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries
Orange Creamcicle was delicious
Was late an tried online an they was too busy an forgot but lady was awesome an got it done quickly. Just felt not many ppl was there cuz so busy.
Food: 5
Service: 5
Bought the new frosty brought it home it was like water put it in the freezer for 2hr and it didn't thicken up still like water try to call store they will not answer phone
I think Wendy's is better then Chick-fil- A but is also getting very expensive for all of there food !!! It is also ashamed if you order the bacon cheeseburger deluxe & there hamburger on the bun is about 1/8 of an inch thick. You can taste everything on the bun but the burger. The 2/3 rd slice of cheese you can taste instead of the burger.Kid-friendliness: It's okWheelchair accessibility: Yes
Atmosphere: 3
Food: 2
Service: 3
Got a Dave's double cheeseburger the day before and it was overcooked and very dry. Had to wait till I got home to put mayo on. Then went the next night and ordered a chicken asiago club, they gave me a classic chicken went back and they corrected it. However - Both chicken sandwiches were so dry (over cooked) and had very little Mayo so basically when I got home, my dog got them both. Btw she loved them!!
Food was good and service was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Baconator, Cheese Fries
Went there for a fundraiser for both lunch and dinner and they didn't know how to run their fundraisers either time with either shift of employees. Poor planning. And food wasn't great kinda cold.
Atmosphere: 2
Food: 2
Service: 1
Breakfast was very
Atmosphere: 4
Food: 5
Service: 4
Manager called the police on me because I asked for a receipt, and refused to leave without proof of purchase while the manager yelled "I dont care about your food, i dont care about your receipt, get out of MY store im caling the cops". While on my lunch break I had to wait for the police to get my receipt, which is needed for taxes. The manager told the hanover police I could have my receipt few hours later if I came back, when I came back I was intentionally give the wrong receipt. Another manager called, pretending to care two days later, havent heard back. Over a week later I still have no receipt, no refund, amd no return communication from wendys.They refused to give me proof of purchase for our meal which was cold by the time the group of guys I bought for got to eat ,and wrong.Unfortunately wendys the "fast food" restaurant has wasted a few hours of my time over a crappy meal.Fortunately I have the entire incident recorded, and now ill have to waste more time dealing with this until I am reimbursed for the meals an the hours of my time that has been wasted. Two of those were hours from my job that this store manager prevented me from working, because he was busy using the local hanover police to intimidate me off of "his property " instead of producing a proof of purchase for me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The employees at the drive thru need customer service training. We placed an online order. It seemed like it was an inconvenience for them to get our order ready. No communication at the window, just shoved the bag at us. Lid was not properly put on the loaded fries. They spilled all over the inside of the bag. No more visits to this Wendy's!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Baconator Fries
Lousy service. Ordered at drive up. Had to wait. Had to pull up near an exit door to get order. Received wrong sandwich. The white of egg wasn't cooked right, the yolk was runny, and the muffin was the worst I ever had. The worst experience I ever had at a fast food restaurant.
Food: 1
Service: 1
Was asked to wait at the drive thru. Which i usually don’t mind. But it was the better part of 10 min before anyone came back to the speaker. Normally I woulda just said screw it and left but i ordered online and already paid. The main reason for the review is the fries tasted like they were made 6-7 hours prior. Very stale. 15 dollar for burger fries and drink is a joke at that point
Food: 1
Service: 1
The service here has went down. The food was cold and the fries were not full at all. I had to ask them to put more in the half empty box. The dinning room and bathroom were dirty. I chose to use the bathroom somewhere else.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wendy's Hot & Crispy Fries, Jr Bacon Cheeseburger
Typical Wendy's. Sometimes the fastest service usually pretty slow. The inconsistency is off the
Atmosphere: 3
Food: 4
Service: 3