I attempted to place a catering order with just 21 hours advance notice instead of the required 24 hours. I called their catering line and was told of the 24 hour requirement and when I asked if I could place smaller individual orders, the representative hung up on me. Customer service at its finest!
Katie Brennan
We ordered and they did not cancel the order when they didn’t have the items. And then the food they did have they made wrong. Offered us free chips and salsa that expired that same night. Phone line also does not work. A pretty disappointing experience.
Atmosphere: 2
Food: 1
Service: 1
Bill Hodak
Order was $18 and get charged $30 and they can't do anything about it? Thieves
George O'Hara
The crew at this franchise do an excellent job. Best of the Pittsburgh area franchises.
Atmosphere: 3
Food: 5
Service: 5
Tyler Alexander
This place has steadily gotten worse in terms of service the last 2 year. In the last 6 months I've had 4 online orders that were totally wrong. Today I waited 20minutes past the stated pickup time only to get someone else's order.
Atmosphere: 3
Food: 3
Service: 1
Kristy Dummar
The place was packed when we got there. We didn't have to wait very long at all considering they were slammed. I think it was the dinner rush. The line went quick and the food was perfect. The staff was amazing & fast so kudos to them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Robert Immekus
This location is a stain on the chipotle name I lived in Colorado for 20 years and this has been hands down the worst experience ever they need to change the name to salt with some extra salt I’ve been here four times now hoping for the taste I was used to but no matter the staff of time of day the food is just bad no quality control if you’re looking for high blood pressure this is the place for you if you’re looking for the fresh food you get in the Midwest run
Atmosphere: 3
Food: 1
Service: 3
Miroslav Capalija
According to the menu, it's the closest to our Croatian cuisine, and you can eat well, it's not expensive...???
Food: 5
originalkronoz
Food slow if you order online the server was rude, bathroom was gross like hadnt been cleaned all day or that week for that matter strongly recommend going anywhere but
They didn't have any forks in the dining area, but it was a busy time of day, and they all were running around getting things done. I happily ate my bowl with a spoon. Haven't eaten here in years. Still great!
Atmosphere: 5
Food: 5
Service: 4
Anonymous
All the chicken given to me was little bits and pieces that were burnt, I asked for a little more chicken and would’ve happily paid for it, when the employee started slamming things down and swearing in front of myself and other customers, as I know people who work in the food industry myself I am always kind and respectful, and should not have been yelled and swore at.
Atmosphere: 1
Food: 1
Service: 1
S S
Good food quick service. Always in and out quickly.
I attempted to place a catering order with just 21 hours advance notice instead of the required 24 hours. I called their catering line and was told of the 24 hour requirement and when I asked if I could place smaller individual orders, the representative hung up on me. Customer service at its finest!
We ordered and they did not cancel the order when they didn’t have the items. And then the food they did have they made wrong. Offered us free chips and salsa that expired that same night. Phone line also does not work. A pretty disappointing experience.
Atmosphere: 2
Food: 1
Service: 1
Order was $18 and get charged $30 and they can't do anything about it? Thieves
The crew at this franchise do an excellent job. Best of the Pittsburgh area franchises.
Atmosphere: 3
Food: 5
Service: 5
This place has steadily gotten worse in terms of service the last 2 year. In the last 6 months I've had 4 online orders that were totally wrong. Today I waited 20minutes past the stated pickup time only to get someone else's order.
Atmosphere: 3
Food: 3
Service: 1
The place was packed when we got there. We didn't have to wait very long at all considering they were slammed. I think it was the dinner rush. The line went quick and the food was perfect. The staff was amazing & fast so kudos to them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
This location is a stain on the chipotle name I lived in Colorado for 20 years and this has been hands down the worst experience ever they need to change the name to salt with some extra salt I’ve been here four times now hoping for the taste I was used to but no matter the staff of time of day the food is just bad no quality control if you’re looking for high blood pressure this is the place for you if you’re looking for the fresh food you get in the Midwest run
Atmosphere: 3
Food: 1
Service: 3
According to the menu, it's the closest to our Croatian cuisine, and you can eat well, it's not expensive...???
Food: 5
Food slow if you order online the server was rude, bathroom was gross like hadnt been cleaned all day or that week for that matter strongly recommend going anywhere but
Atmosphere: 2
Food: 2
Service: 1
Good food but very
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My son loves their food.
Atmosphere: 4
Food: 5
Service: 5
Always out of
Atmosphere: 3
Food: 2
Service: 1
They didn't have any forks in the dining area, but it was a busy time of day, and they all were running around getting things done. I happily ate my bowl with a spoon. Haven't eaten here in years. Still great!
Atmosphere: 5
Food: 5
Service: 4
All the chicken given to me was little bits and pieces that were burnt, I asked for a little more chicken and would’ve happily paid for it, when the employee started slamming things down and swearing in front of myself and other customers, as I know people who work in the food industry myself I am always kind and respectful, and should not have been yelled and swore at.
Atmosphere: 1
Food: 1
Service: 1
Good food quick service. Always in and out quickly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bowl