In my experience, the service at this business is amateurish and unprofessional. Don't be deceived by the "Simply the Best" designation---that the telephone number listed on their website is disconnected should be a warning. The manager assured me Custom Cookies and Cakes could ship one dozen gobs to a relative of mine in the Chicago area, at a charge of $44.00. I agreed and paid for the order with my Mastercard. The container that arrived at my relative's address was a corregated box similar to those used for supermarket produce, barely closed and taped together, with hand-lettered shipping labels Scotch-taped to the outside of the box (see photo). Inside the container, the dozen gobs were packed into two plastic containers and placed inside the box with no insulation or packing--they were able to shift and shake inside the shipping container all the way to Illinois. Needless to say, I won't be patronizing Custom Cakes again.
Alyse Luther
Was never a doughnut person really but this place changed all of that! The best and most wonderful baked goods and people! We have fell in love and do Sunday Doughnut day as a new family tradition each week! I’m blessed to have this right up the road from me and will never go anywhere else!!!
Atmosphere: 5
Food: 5
Service: 5
Kayla Burkett
All I've tried from this bakery were the gobs. Huge disappointment. The cake was stale and the icing was sickening sweet.
Michael M.
paid way too much for a full sheet cake flavor was good but cake was very dry!I will not be buying any more cakes there
Jeremy
Friendly staff, great desserts, awesome service!
Kody Miller
Bakery with fresh cookies, cakes, & GOBS! The entire staff was very friendly and their products give you that 'homemade feel' of when your grandma baked for you! HIGHLY recommend
Dawn-Marie G.
We stopped in for birthday doughnuts and we glad to find customized flavors in doughnuts. A dozen doughnuts runs about $12.00. We purchased a dz and were sad to find that they were very stale. It was 12:30 in the afternoon but the were so stale that they would dryly crack and fall apart. We were very satisfied that when we called to let them know that they would replace or refund our money. We will give them a try another time.
Dave Z
The banana flip brought back some good memories. Not as flavorful as the old ones, but good. Most of the other stuff was just okay, far drier than I prefer. We had some cookies that were for a charity. They had purple icing, they were hard as a rock. It is okay, if you are really needing a baked good. Honestly, Giant Eagle, Ideal market or Bilo are better in my opinion.If you do go grab a banana flip.
Jason M.
I wouldn't Even give a star. Cake for retirement party was dried out and the design look like a kindergarten kid did it. Absolutely horrible. I was embarrassed that it was we had for dessert.
In my experience, the service at this business is amateurish and unprofessional. Don't be deceived by the "Simply the Best" designation---that the telephone number listed on their website is disconnected should be a warning. The manager assured me Custom Cookies and Cakes could ship one dozen gobs to a relative of mine in the Chicago area, at a charge of $44.00. I agreed and paid for the order with my Mastercard. The container that arrived at my relative's address was a corregated box similar to those used for supermarket produce, barely closed and taped together, with hand-lettered shipping labels Scotch-taped to the outside of the box (see photo). Inside the container, the dozen gobs were packed into two plastic containers and placed inside the box with no insulation or packing--they were able to shift and shake inside the shipping container all the way to Illinois. Needless to say, I won't be patronizing Custom Cakes again.
Was never a doughnut person really but this place changed all of that! The best and most wonderful baked goods and people! We have fell in love and do Sunday Doughnut day as a new family tradition each week! I’m blessed to have this right up the road from me and will never go anywhere else!!!
Atmosphere: 5
Food: 5
Service: 5
All I've tried from this bakery were the gobs. Huge disappointment. The cake was stale and the icing was sickening sweet.
paid way too much for a full sheet cake flavor was good but cake was very dry!I will not be buying any more cakes there
Friendly staff, great desserts, awesome service!
Bakery with fresh cookies, cakes, & GOBS! The entire staff was very friendly and their products give you that 'homemade feel' of when your grandma baked for you! HIGHLY recommend
We stopped in for birthday doughnuts and we glad to find customized flavors in doughnuts. A dozen doughnuts runs about $12.00. We purchased a dz and were sad to find that they were very stale. It was 12:30 in the afternoon but the were so stale that they would dryly crack and fall apart. We were very satisfied that when we called to let them know that they would replace or refund our money. We will give them a try another time.
The banana flip brought back some good memories. Not as flavorful as the old ones, but good. Most of the other stuff was just okay, far drier than I prefer. We had some cookies that were for a charity. They had purple icing, they were hard as a rock. It is okay, if you are really needing a baked good. Honestly, Giant Eagle, Ideal market or Bilo are better in my opinion.If you do go grab a banana flip.
I wouldn't Even give a star. Cake for retirement party was dried out and the design look like a kindergarten kid did it. Absolutely horrible. I was embarrassed that it was we had for dessert.
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