Such a bad management, I called in to order pick up and had told that I am on the way 13 mins away. Once when I arrived they didn’t even start preparing my order at all. I also leave them some tip. I wish I had not given them.
Atmosphere: 3
Food: 3
Service: 1
Alex Morales
Short staffed . Third time placing and order online and having to wait a long time (20min after expected ) . Staff warned customers that they were behind because being short staffed but ??♂️??♂️??♂️. I’d say don’t come during lunch if ur not willing to wait
Mae West
Very expensive, and not that tasty sub, mostly bun. Dirty soda machine, if the parts you can see are filthy, I imagine the lines are worse. The staff was pleasant and professional. For the price, there are better options.
Atmosphere: 2
Food: 1
Service: 4
Collin Steward
I love the firehouse meatball subs. A little on the expensive side but very good. Service can be very slow there during lunch times.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Firehouse Meatball
Elvin Ufo
Scammer Alert !! They sell the whole sub for $8.99 , but yet they have a special offer for T-Mobil costumers buy one half hook & ladder sub and get another half for free but they are still changing you $8.99...Shame On You !!!!
Atmosphere: 1
Food: 1
Service: 1
Meredith
First time here.....the food and service were excellent. I will definitely come back when I am in the area again.
Terri W.
I have heard a lot of great things about Firehouse subs and I line that you can support our hard working firemen. This location is convenient and very clean with more than enough parking. My sub was good and the order was accurate. The workers seemed busy and that could be why they didn't welcome me. The bag of chips is small for the price. These last two point are why this place didn't get 5 stars.
Curt Diego
My girlfriend and I went here for lunch on the fly. The first impression promotes a great message but, it's quickly overshadowed by poor quality food and service. I waited 30 minutes for a sub which was made wrong twice. I had no choice but to take my order to go. Very disappointed as a first time guest.
Atmosphere: 2
Food: 1
Service: 1
Michael S Schreiber
Understaffed like most places.. don’t bother doing online ordering with a time around lunch or your order will be ready at least 35-50 minutes after your designated
Came here to use a T-Mobile coupon for a Hook & Ladder sub & apparently, so did everyone else on this Thursday afternoon. My online order was expected to be ready at 12:15 and they called my name 20min after that. That is not on Firehouse subs , just bad timing. The food was delicious and you could tell the employees were a little disgruntled at how busy it was, but they made it through and did acknowledge the wait times, and apologized.
S C
The food is good but very disappointed with the service and won’t be going back. I called multiple times to place an order and they don’t answer. I went there and waited in line to order. When it was finally my turn the cashier told me to wait while she helps out the other worker with prepping the food. When she finally comes back to take my order I told her I wanted a turkey sub and she had told me there was no sliced turkey at the time and she had no time to slice it. I left without getting anything. I just wish she would’ve told me they were not doing turkey before having me wait all that time. There were only 2 other people in the store so it’s not like they were busy either. Very disappointed.
I loved the food but I was very confused about what I needed to grab and what I was supposed to wait for. But the staff is really friendly and they try to interact with the customers. It shows they care
Atmosphere: 5
Food: 5
Service: 4
Steven Volker
Food was ok price was very expensive. Other restaurants with better food at half the price. $14 for a steak sandwich is crazy.
Always top quality and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Hook & Ladder
Such a bad management, I called in to order pick up and had told that I am on the way 13 mins away. Once when I arrived they didn’t even start preparing my order at all. I also leave them some tip. I wish I had not given them.
Atmosphere: 3
Food: 3
Service: 1
Short staffed . Third time placing and order online and having to wait a long time (20min after expected ) . Staff warned customers that they were behind because being short staffed but ??♂️??♂️??♂️. I’d say don’t come during lunch if ur not willing to wait
Very expensive, and not that tasty sub, mostly bun. Dirty soda machine, if the parts you can see are filthy, I imagine the lines are worse. The staff was pleasant and professional. For the price, there are better options.
Atmosphere: 2
Food: 1
Service: 4
I love the firehouse meatball subs. A little on the expensive side but very good. Service can be very slow there during lunch times.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Firehouse Meatball
Scammer Alert !! They sell the whole sub for $8.99 , but yet they have a special offer for T-Mobil costumers buy one half hook & ladder sub and get another half for free but they are still changing you $8.99...Shame On You !!!!
Atmosphere: 1
Food: 1
Service: 1
First time here.....the food and service were excellent. I will definitely come back when I am in the area again.
I have heard a lot of great things about Firehouse subs and I line that you can support our hard working firemen. This location is convenient and very clean with more than enough parking. My sub was good and the order was accurate. The workers seemed busy and that could be why they didn't welcome me. The bag of chips is small for the price. These last two point are why this place didn't get 5 stars.
My girlfriend and I went here for lunch on the fly. The first impression promotes a great message but, it's quickly overshadowed by poor quality food and service. I waited 30 minutes for a sub which was made wrong twice. I had no choice but to take my order to go. Very disappointed as a first time guest.
Atmosphere: 2
Food: 1
Service: 1
Understaffed like most places.. don’t bother doing online ordering with a time around lunch or your order will be ready at least 35-50 minutes after your designated
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sub
Restaurantji Recommends
Came here to use a T-Mobile coupon for a Hook & Ladder sub & apparently, so did everyone else on this Thursday afternoon. My online order was expected to be ready at 12:15 and they called my name 20min after that. That is not on Firehouse subs , just bad timing. The food was delicious and you could tell the employees were a little disgruntled at how busy it was, but they made it through and did acknowledge the wait times, and apologized.
The food is good but very disappointed with the service and won’t be going back. I called multiple times to place an order and they don’t answer. I went there and waited in line to order. When it was finally my turn the cashier told me to wait while she helps out the other worker with prepping the food. When she finally comes back to take my order I told her I wanted a turkey sub and she had told me there was no sliced turkey at the time and she had no time to slice it. I left without getting anything. I just wish she would’ve told me they were not doing turkey before having me wait all that time. There were only 2 other people in the store so it’s not like they were busy either. Very disappointed.
Atmosphere: 1
Food: 5
Service: 1
Their subs are always sooooo good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Firehouse Meatball, Firehouse Steak
I loved the food but I was very confused about what I needed to grab and what I was supposed to wait for. But the staff is really friendly and they try to interact with the customers. It shows they care
Atmosphere: 5
Food: 5
Service: 4
Food was ok price was very expensive. Other restaurants with better food at half the price. $14 for a steak sandwich is crazy.
Atmosphere: 2
Food: 3
Service: 4