Food was good. Lady taking my order could have been more professional. Super expensive, $45 for two pizzas and fries.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Stuffed Crust, Cheese Pizza
Kendrick Rosario
I don't know what they did but I've ordered from here for the past few months, but this order, nothing special just a medium pepperoni pizza & chicken Alfredo pasta.They must have made it with love! The pasta was so good & creamy, and the pizza is perfect, the pizza had a soft center with amazing tasting sauce and a crunchy but tender crust, will be ordering from her from now on!
Atmosphere: 5
Food: 5
Service: 5
Gary Ludwig
Wish they were back to full service, or least added a salad option!Parking: Plenty of open spacesKid-friendliness: Plenty of open tables. Order at counter & dine in.Wheelchair accessibility: Handicap tables available. No automatic door, so you need a door person. They will bring food to tables.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Pizza, Personal Supreme Pizza
Monkey King
Pizza good stay away from honey pizza and thin crust but the New Yorker is
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
Mike Lavrishin
Great pizza and service.
Atmosphere: 5
Food: 5
Service: 5
Rachel Meekins
Went in early evening on a Friday. Place was empty, when someone finally came to the front and we asked if we seat ourselves, she told us that " we don't serve you, you have to order at the counter then sit where ever. "(Tone suggested we were stupid for not knowing this and we were bothering her)We placed out order and asked about drink again answered us like we were idiots, gesturing to the cooler with bottled sodas.We were handed two paper plates and thankfully a stack of napkins, as I had to clean our table (any we would have chose needed wiped off)We had to get up and and retrieve our order after they yelled that it was ready.Pizza was in a pizza box... not the pan like us old timers wete grew up on.Bread sticks were NOT what they used to be, bagged and a tiny cup of marinara.Pizza tasted good and was hot.... only positive out of the entire experience.Very disappointed, most likely a lot of changes due to the pandemic 4 years ago, but we may have accepted it, if it were not for the lackluster service. But this was NOT the Pizza Hut we remember and we unfortunately probably won't be back.
Atmosphere: 1
Food: 4
Service: 1
Heather Bechtel
Tell me how I place an order online at 2:51 pm to be ready for pick up at 4:15 and my food is not ready. We arrived after 4:15 mind you so I was wondering why all these people kept coming out after I sent my son in to grab the food. So I call into the store and first off the automated system advised me that my food was either picked up or delivered..which was not true ...so when I got a live person I explained all this to them, after I said my entire thing he puts me on hold without any warning mind u then some female answers so I have to explain it all over again. Bottom line my pizza wasn't even made yet but our wings were because they were not hot when we got home which is like 2 minutes away from the store. This is my first bad experience and hope its the last one or I will not be returning!! Pizza was good even though pizzahut couldn't get it together today.
Atmosphere: 5
Food: 5
Service: 1
Charles Black
Excellent pizza I recommend it to anyone
John Hower
This is in regards to the Lebanon, PA, Pizza Hut. I've had several problems in the past with their curbside pickup, but the last order was brought out with little delay. The most recent order, however, was not brought out. When I went inside to get it, the clerk seemed confused on how to find it, even though it was on the curbside pickup counter right behind him. When he finally found it I asked why they hadn't brought it out. He answered that they don't do that. I said that it was on the app and I confirmed when I arrived. He said that wasn't their problem. The food was OK. The service was terrible.
Rusty
Always a fun place to visit. They always have some kind of display or games. My kids want to go there just to see what they’re going to do next!
Scott Lutz the manager needs to get his employees under control using racial slurs all the time for getting multiple orders wrong just a horrible overall experience
Beth Klingler
Order was on time and food was good. Delivery driver was courteous and prompt.
Helene Mendez
Very nice and hot and fresh food on delivery
Kelly Arnold
"Big" new Yorker was small and cold. Melts were half sized and cold....very poor quality and value!
Brandy Warsavage
Food was hot, ready ahead of time and delicious. The employee was all smiles and very courteous. Good experience and good food.
Food was good. Lady taking my order could have been more professional. Super expensive, $45 for two pizzas and fries.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Stuffed Crust, Cheese Pizza
I don't know what they did but I've ordered from here for the past few months, but this order, nothing special just a medium pepperoni pizza & chicken Alfredo pasta.They must have made it with love! The pasta was so good & creamy, and the pizza is perfect, the pizza had a soft center with amazing tasting sauce and a crunchy but tender crust, will be ordering from her from now on!
Atmosphere: 5
Food: 5
Service: 5
Wish they were back to full service, or least added a salad option!Parking: Plenty of open spacesKid-friendliness: Plenty of open tables. Order at counter & dine in.Wheelchair accessibility: Handicap tables available. No automatic door, so you need a door person. They will bring food to tables.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Pizza, Personal Supreme Pizza
Pizza good stay away from honey pizza and thin crust but the New Yorker is
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
Great pizza and service.
Atmosphere: 5
Food: 5
Service: 5
Went in early evening on a Friday. Place was empty, when someone finally came to the front and we asked if we seat ourselves, she told us that " we don't serve you, you have to order at the counter then sit where ever. "(Tone suggested we were stupid for not knowing this and we were bothering her)We placed out order and asked about drink again answered us like we were idiots, gesturing to the cooler with bottled sodas.We were handed two paper plates and thankfully a stack of napkins, as I had to clean our table (any we would have chose needed wiped off)We had to get up and and retrieve our order after they yelled that it was ready.Pizza was in a pizza box... not the pan like us old timers wete grew up on.Bread sticks were NOT what they used to be, bagged and a tiny cup of marinara.Pizza tasted good and was hot.... only positive out of the entire experience.Very disappointed, most likely a lot of changes due to the pandemic 4 years ago, but we may have accepted it, if it were not for the lackluster service. But this was NOT the Pizza Hut we remember and we unfortunately probably won't be back.
Atmosphere: 1
Food: 4
Service: 1
Tell me how I place an order online at 2:51 pm to be ready for pick up at 4:15 and my food is not ready. We arrived after 4:15 mind you so I was wondering why all these people kept coming out after I sent my son in to grab the food. So I call into the store and first off the automated system advised me that my food was either picked up or delivered..which was not true ...so when I got a live person I explained all this to them, after I said my entire thing he puts me on hold without any warning mind u then some female answers so I have to explain it all over again. Bottom line my pizza wasn't even made yet but our wings were because they were not hot when we got home which is like 2 minutes away from the store. This is my first bad experience and hope its the last one or I will not be returning!! Pizza was good even though pizzahut couldn't get it together today.
Atmosphere: 5
Food: 5
Service: 1
Excellent pizza I recommend it to anyone
This is in regards to the Lebanon, PA, Pizza Hut. I've had several problems in the past with their curbside pickup, but the last order was brought out with little delay. The most recent order, however, was not brought out. When I went inside to get it, the clerk seemed confused on how to find it, even though it was on the curbside pickup counter right behind him. When he finally found it I asked why they hadn't brought it out. He answered that they don't do that. I said that it was on the app and I confirmed when I arrived. He said that wasn't their problem. The food was OK. The service was terrible.
Always a fun place to visit. They always have some kind of display or games. My kids want to go there just to see what they’re going to do next!
Restaurantji Recommends
Scott Lutz the manager needs to get his employees under control using racial slurs all the time for getting multiple orders wrong just a horrible overall experience
Order was on time and food was good. Delivery driver was courteous and prompt.
Very nice and hot and fresh food on delivery
"Big" new Yorker was small and cold. Melts were half sized and cold....very poor quality and value!
Food was hot, ready ahead of time and delicious. The employee was all smiles and very courteous. Good experience and good food.