“I was having an issue swiping my son's gift card because it was bent. The employee ( sorry I forgot his name) was able to help me use the gift card. I really appreciated him making a phone call and figuring out how to apply the balance with a card that was unable to be scanned.“
“As An Award Winning Chef, Best Known for My Famous “Queens Soup” I can say that after Life in the Restaurant Business You’ll find Few Customer Service Professionals As Kind, Welcoming, Friendly, Efficient, and Promotable as Alex, I Hope if any Owner or Manager reads this, they’ll not only print off a copy for his employee file, but also Print Him off a copy for a Job Very well Done, We had been in about four years ago, Had sandwiches once, came back tonight, Alex Remembered Us to a “T” It takes a special kind of individual who occupies any space in their brain for their customers, He was working so hard tonight as the only person in the shop and no coworker in sight, He didn’t Sweat it one bit, and Customer service was beyond a five star, and it didn’t suffer one iota. It’s funny when you think of how many places operate with a whole lot more staff and Can’t perform Their functions anywhere near as smoothly and satisfactorily as Alex, He makes this place a whole lot more than “Just” a Subway, I Hope if there’s any opportunity that arises for someone as kind, calm, and confident as Alex within your company, You’ll offer it to him over anyone else, because I can tell You out of everywhere I’ve been, served, Met, and had the honor of cooking for, that there are very few Alexes’ out there!Job Well Done Alex, Because of you and your performance tonight, I can say We’ll Be coming back a whole lot more often than four years’ inbetween now and the next time we see you, we’ll be telling everyone about this unexpected Gem of a Subway, And while you can find this food pretty easily in a community, it’s the people like You who Set a Business Apart!After Just one, or two conversations with Alex, You can tell He has a very bright and promising future ahead in Anything He Does!-Chef Daniel PersonLititz, Lancaster County, PAP.S. I hate to put the business owner on the spot. but no matter what Alex is Making, He deserves a Raise, and Praise for His Kindness to others and An Exemplary job as a Customer service professional that You’d never expect to find at a Subway Sandwich Shop!“