The customer service is absurd. We ordered in person for a to go order. 2 orders of bone in wings and 1 boneless wings. When my son came out with the bag it was clear that something was missing. We checked the order and went back in to find out where the boneless wings were. The young man behind the counter said “didn’t he tell you? We’re out of boneless wings.” Well no he didn’t because we would have ordered something else being that we all wanted to eat dinner. On top of that, we were charged for them. So then of course he deflected and made sure to say it’s not his fault. Ok we know, the other guy that was nowhere to be found took the order. So now, in order for my son to have his dinner (which was not even what he wanted) we had to wait another 30 minutes for him to cook it while mine and my daughter in laws food got cold and the fries and cheese sticks got soggy. So disappointing. No offers to make it up to us, just oh well. Unfortunately that was the first time I went there and I’m sure it will be the last.
Atmosphere: 1
Food: 1
Service: 1
Jack I.
Kennedy Township location..Love their wings, but now they force all delivery orders to be placed online. For 25 wings they have an $8 delivery fee along with a $1.50 "Local Support Fee". This does not include my tip. I've enjoyed their wings for several years but I'm not paying those fees. Bye bye Bobs...
Brittany James
This place is a joke and the manager is to! They messed my order up and refused to make it over..as a business owner they are dead wrong! I hope they lose business honestly..I ordered 13 wings and a salad and I got the wrong food without remorse but u took my money! Beware! And the food look dry as hell that was sent
Raeann Jones
Door dash didn't check to make sure order was there and they didn't send the full order fries were half cooked and cold and the cheese was changed AWFUL you to love this place.
Atmosphere: 1
Food: 3
Service: 1
Diana Sapp
The man was answering the phone and making the food by himself. Was super nice on the phone and made our food super fast. Give this man a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Ashlee Keeney
I ordered online delivery and it’s been over two hours … haven’t received my ordered … I won’t be ordering from here again …
Service: 1
Edward Lampert
Small clean walking place. Attended very friendly and helpful. The take out food very good. They seem to have an endless variety of idems on the menu. Parking difficult.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Joseph Baron
Only giving a 1 star because of poor management. I went to pick up my order and there was 1 guy working who was all alone and very stressed and ended up walking out and quitting before i was helped. I felt bad for the guy they should’ve just closed shop if no one could work. Had to get mcdoinks for dinner instead ??
More0fMiia
They fry their chicken to hard like the chicken is just hard or something even the boneless but the flavors are good. i didn’t enjoy my food but the cheese fries were pretty
This location is giving them a bad name. Ordered my food at 8:45pm and got a email confirmation. Then after that nothing, never got my order. They're talking about their busy on their voicemail. They really need to step it up and do better. May be my last time ordering at this location!!!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Wings
Daryl Clements
The burgers and the wings are fantasticI get 2 burgers everytime I order.
Atmosphere: 4
Food: 4
Service: 4
Erica Payne
Got the 2 choice wings. Super delish, did not have any issues with wait time.Best not to order delivery as they don't deliver from this store anymore.
James412 J.
It's real chill in there and I love the food as well as the staff God Bless em all and Thank You very much for the Great tasting food.
Atmosphere: 5
Food: 5
Service: 5
Kristen Slaby
Every time we order we try a new flavor & they NEVER disappoint. Today we had the Baby Blue & 3 Rivers. Both were ?. Wings are big & well worth it.
Ordered 13 honey bbq wings, was given 11
The customer service is absurd. We ordered in person for a to go order. 2 orders of bone in wings and 1 boneless wings. When my son came out with the bag it was clear that something was missing. We checked the order and went back in to find out where the boneless wings were. The young man behind the counter said “didn’t he tell you? We’re out of boneless wings.” Well no he didn’t because we would have ordered something else being that we all wanted to eat dinner. On top of that, we were charged for them. So then of course he deflected and made sure to say it’s not his fault. Ok we know, the other guy that was nowhere to be found took the order. So now, in order for my son to have his dinner (which was not even what he wanted) we had to wait another 30 minutes for him to cook it while mine and my daughter in laws food got cold and the fries and cheese sticks got soggy. So disappointing. No offers to make it up to us, just oh well. Unfortunately that was the first time I went there and I’m sure it will be the last.
Atmosphere: 1
Food: 1
Service: 1
Kennedy Township location..Love their wings, but now they force all delivery orders to be placed online. For 25 wings they have an $8 delivery fee along with a $1.50 "Local Support Fee". This does not include my tip. I've enjoyed their wings for several years but I'm not paying those fees. Bye bye Bobs...
This place is a joke and the manager is to! They messed my order up and refused to make it over..as a business owner they are dead wrong! I hope they lose business honestly..I ordered 13 wings and a salad and I got the wrong food without remorse but u took my money! Beware! And the food look dry as hell that was sent
Door dash didn't check to make sure order was there and they didn't send the full order fries were half cooked and cold and the cheese was changed AWFUL you to love this place.
Atmosphere: 1
Food: 3
Service: 1
The man was answering the phone and making the food by himself. Was super nice on the phone and made our food super fast. Give this man a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I ordered online delivery and it’s been over two hours … haven’t received my ordered … I won’t be ordering from here again …
Service: 1
Small clean walking place. Attended very friendly and helpful. The take out food very good. They seem to have an endless variety of idems on the menu. Parking difficult.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Only giving a 1 star because of poor management. I went to pick up my order and there was 1 guy working who was all alone and very stressed and ended up walking out and quitting before i was helped. I felt bad for the guy they should’ve just closed shop if no one could work. Had to get mcdoinks for dinner instead ??
They fry their chicken to hard like the chicken is just hard or something even the boneless but the flavors are good. i didn’t enjoy my food but the cheese fries were pretty
Food: 2
Service: 4
Restaurantji Recommends
This location is giving them a bad name. Ordered my food at 8:45pm and got a email confirmation. Then after that nothing, never got my order. They're talking about their busy on their voicemail. They really need to step it up and do better. May be my last time ordering at this location!!!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Wings
The burgers and the wings are fantasticI get 2 burgers everytime I order.
Atmosphere: 4
Food: 4
Service: 4
Got the 2 choice wings. Super delish, did not have any issues with wait time.Best not to order delivery as they don't deliver from this store anymore.
It's real chill in there and I love the food as well as the staff God Bless em all and Thank You very much for the Great tasting food.
Atmosphere: 5
Food: 5
Service: 5
Every time we order we try a new flavor & they NEVER disappoint. Today we had the Baby Blue & 3 Rivers. Both were ?. Wings are big & well worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings