Very good food I'm very good atmosphere they get back to the fire department I like how they give first responders like me free drinkWheelchair accessibility: Very easy access from the parking lot straight into the restaurant
Atmosphere: 5
Food: 5
Service: 5
Chris Merrill
Needed a quick bite after a long 13 hour day driving and delivering packages in the snow. I noticed it was empty inside but double checked they they closed at 9pm as it was 7:40 After a minute was greeted by being asked " online order" I replied" No". Then was told after an eye roll and what I can only describe as the sound an upset 4 year old makes was asked if an exasperated voice " fine what do you want". "Nothing I will go some place else ". I am sure the food would have been fine maybe slopely made but that is based on my interaction at the front. I will never will not go out of my way for a firehouse.
Atmosphere: 1
Food: 5
Service: 1
Amy G.
I t was a good place for a quick sub. They had gluten free hoagies as well. It was clean, as well .
Walter Everly
Always great subs here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Menfis182
Food is good, I like this
Atmosphere: 4
Food: 4
Service: 4
OBX4ME
We went there to eat and it was 8:25 pm. They close at 9. As soon as we walked in the door the man behind the counter YELLED at us like we were deaf telling us we were to not sit in the dining room for it was closed. This was the first time I've ever eaten at a Firehouse Subs shop so I was trying to figure out the menu and the man glared at me the whole time tapping his fingers on the counter. He never asked us if we wanted chips or drinks. Just took our orders and stormed off. Now I've worked in restaurant business for 20+ years and this is no way to treat customers. I always try to give the benefit of the doubt because you just never know what someone is going through. But this man was absolutely rude. Makes me never want to eat at a firehouse subs again. The guy who made the subs was nice and polite, but the cashier was unbelievably rude and unwanted of our business. From my experience working in a restaurant, you serve your customers up until the time it is to lock the doors same as the customers walking in when you unlock the doors. I mean how did this guy not know we were from corporate? We weren't, but you should treat every customer like they are so. He shouldn't be working in this business or for your company if you want to keep business.
Atmosphere: 2
Food: 3
Service: 1
Steeler Limousine LLC
Brandon awesome
Atmosphere: 5
Food: 5
Service: 5
Carolyn Allison
For some reason, the same sub that I always get at the Robinson Town Center wasn't as good.
Atmosphere: 3
Food: 3
Service: 3
Matt T.
I enjoy some of the menu items but if you order around any lunch or dinner time you can be in for a very very very long wait. Twice in a month I waited 1 hour plus. Order online but she the opposite my sandwich was COLD so they actual made it right then. And 100%?isn't the staffs fault he was busting his but
VERY STINKY SMELLY SOCKS
The Sub(hot italian)was the best thatI've had in the Pittsburgh area since moving here almost7 years ago.Wheelchair accessibility: They have a beautiful rampright in the very front of therestaurant.
My husband and I ate here during our lunch break today and had a great experience! The gentleman who took our order was very nice and went out of his way to split our sandwich we shared, plus he brought it right to our table. We also ordered a sandwich to go for my father in law and he waited until we were done eating so it would still be hot. He was so thoughtful and outgoing! One of our best dining-in experiences. We wish we caught his name so we could give him a shout out! Also the food was delicious!!!
Lynn M.
Delicious hot subs! I especially like the Italian, Meatball, and Hook and Ladder ones. Lots of flavor! Ordered here numerous times, using both Rapid Rescue online-ordering pick up (no waiting, it will be ready to pick up when they say it will be ready) and also in-person dine in. Always have experienced good, friendly service and a clean restaurant here. Even the restroom is kept clean. The food order is filled correctly and the payment process works smoothly. If you place your order in the store instead of ahead online, you will have to wait a bit, maybe five to eight minutes, while they make up a fresh sandwich for you. It's worth the small wait! Plenty of easy parking available at this location.
Melanie Gullison
My boyfriend went in to get food. Got treated with attitude and also waited over 30 minutes for his food. While having to listen to everyone working yelling at each other. Not going there again. I don’t care how bad your day is, you treat people with respect. It used to be a peaceful place to go to but definitely NOT after experiencing that.
Atmosphere: 1
Food: 2
Service: 1
Robynn Kunco
Clean environment, food was great. Staff was wonderful, friendly. Bonnie is fantastic!
Atmosphere: 5
Food: 5
Service: 5
Rachel Powell
Great subs! Little pricy, but by far beat place to get a sub.
Very good food I'm very good atmosphere they get back to the fire department I like how they give first responders like me free drinkWheelchair accessibility: Very easy access from the parking lot straight into the restaurant
Atmosphere: 5
Food: 5
Service: 5
Needed a quick bite after a long 13 hour day driving and delivering packages in the snow. I noticed it was empty inside but double checked they they closed at 9pm as it was 7:40 After a minute was greeted by being asked " online order" I replied" No". Then was told after an eye roll and what I can only describe as the sound an upset 4 year old makes was asked if an exasperated voice " fine what do you want". "Nothing I will go some place else ". I am sure the food would have been fine maybe slopely made but that is based on my interaction at the front. I will never will not go out of my way for a firehouse.
Atmosphere: 1
Food: 5
Service: 1
I t was a good place for a quick sub. They had gluten free hoagies as well. It was clean, as well .
Always great subs here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Food is good, I like this
Atmosphere: 4
Food: 4
Service: 4
We went there to eat and it was 8:25 pm. They close at 9. As soon as we walked in the door the man behind the counter YELLED at us like we were deaf telling us we were to not sit in the dining room for it was closed. This was the first time I've ever eaten at a Firehouse Subs shop so I was trying to figure out the menu and the man glared at me the whole time tapping his fingers on the counter. He never asked us if we wanted chips or drinks. Just took our orders and stormed off. Now I've worked in restaurant business for 20+ years and this is no way to treat customers. I always try to give the benefit of the doubt because you just never know what someone is going through. But this man was absolutely rude. Makes me never want to eat at a firehouse subs again. The guy who made the subs was nice and polite, but the cashier was unbelievably rude and unwanted of our business. From my experience working in a restaurant, you serve your customers up until the time it is to lock the doors same as the customers walking in when you unlock the doors. I mean how did this guy not know we were from corporate? We weren't, but you should treat every customer like they are so. He shouldn't be working in this business or for your company if you want to keep business.
Atmosphere: 2
Food: 3
Service: 1
Brandon awesome
Atmosphere: 5
Food: 5
Service: 5
For some reason, the same sub that I always get at the Robinson Town Center wasn't as good.
Atmosphere: 3
Food: 3
Service: 3
I enjoy some of the menu items but if you order around any lunch or dinner time you can be in for a very very very long wait. Twice in a month I waited 1 hour plus. Order online but she the opposite my sandwich was COLD so they actual made it right then. And 100%?isn't the staffs fault he was busting his but
The Sub(hot italian)was the best thatI've had in the Pittsburgh area since moving here almost7 years ago.Wheelchair accessibility: They have a beautiful rampright in the very front of therestaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Restaurantji Recommends
My husband and I ate here during our lunch break today and had a great experience! The gentleman who took our order was very nice and went out of his way to split our sandwich we shared, plus he brought it right to our table. We also ordered a sandwich to go for my father in law and he waited until we were done eating so it would still be hot. He was so thoughtful and outgoing! One of our best dining-in experiences. We wish we caught his name so we could give him a shout out! Also the food was delicious!!!
Delicious hot subs! I especially like the Italian, Meatball, and Hook and Ladder ones. Lots of flavor! Ordered here numerous times, using both Rapid Rescue online-ordering pick up (no waiting, it will be ready to pick up when they say it will be ready) and also in-person dine in. Always have experienced good, friendly service and a clean restaurant here. Even the restroom is kept clean. The food order is filled correctly and the payment process works smoothly. If you place your order in the store instead of ahead online, you will have to wait a bit, maybe five to eight minutes, while they make up a fresh sandwich for you. It's worth the small wait! Plenty of easy parking available at this location.
My boyfriend went in to get food. Got treated with attitude and also waited over 30 minutes for his food. While having to listen to everyone working yelling at each other. Not going there again. I don’t care how bad your day is, you treat people with respect. It used to be a peaceful place to go to but definitely NOT after experiencing that.
Atmosphere: 1
Food: 2
Service: 1
Clean environment, food was great. Staff was wonderful, friendly. Bonnie is fantastic!
Atmosphere: 5
Food: 5
Service: 5
Great subs! Little pricy, but by far beat place to get a sub.
Atmosphere: 5
Food: 5
Service: 5