Ordered a cake for my daughters birthday. The cake was very sloppy in shape and in decoration. The handwriting looked to be done by a second grader that had just learned how to write in cursive. Upon pick up I informed them the name was spelled wrong, despite going over the spelling several times on the phone call, in which they blamed the mistake on the sloppy handwriting on the order form( which was fitting) however they corrected it but sloppily icing over the wrong spelling to add the new spelling which was very obvious.
Atmosphere: 1
Food: 1
Service: 1
J J
I went in to get a cake for my nephew, and the woman at the bakery went above and beyond. She wrote so beautifully on the cake, asked me questions about him and decorated with a graduation cap and diploma. It was very thoughtful and nice to do since I asked without ordering beforehand. I recommend!
Donnie Caterino
The hot foods section is a train wreck. there's never any food available and when it is, u have to wait for someone to help u. I ordered a sub, & the emplyee made it then let it sat there for 5 minutes while she went in the cooler to get more supplies. When she returned, I asked her to remake it since flys were crawling all over it and she gave me an attitude. Do NOT recommend this place at all. Bring Judy back!
Ross Calcek
Hot foods disappoints yet again.
Matthew U.
I wasn't too impressed with this Giant Eagle location. I'm not sure what this used to be before Giant Eagle took over, but they should probably redesign how the entrance works. I parked on the one side of the lot and didn't know that the entrance to the store was basically on the other side of the lot. I do have to say that I have never been here before this visit and had no idea what to do. So when I saw the entrance I figured I could park near what appeared the front of the store.Walking inside it was a little underwhelming. It looks and feels a little too small for the area. I mean they had all departments covered, but not a big selection within those given departments. I wondered around the weirdly laid out store and stumbled upon the items I didn't necessarily need, but picked up anyway.Customer service was lackluster, but that could be because of the area. I wish they would have had self checkouts here so I didn't have to deal with that part of it. Another thing that doesn't help here is the fact that parking lot is confusing. The main entrance to this place is at a traffic signal and it is hard to figure out which way you are suppose to go once you enter the plaza lot. It gave me a bit of a headache since you could barely see the lines and arrows in the parking lot.
Lois Ann Lesnick
Did not purchase from the Bakery today
Phinas Verb
Always good stuff for my sweet tooth.
Robert
Fresh donuts everyday they are shrinking in size...my favorite apple fritter...Prices haven't gone down just the size of donuts.
John Pappas
Small grocery store. Does not carry some things that it should.
they deleted my last review. ill not shop at this place if they force customers to wear USELESS MASKS.
Crystal P.
I agree with one of the reviews that the employees seem indifferent and unhappy. Maybe their wages should be raised for better customer service.I have also had problems with them being disrespectful towards me and all I want to do is go into the store and have the best shopping experience possible. Matter of a fact, I personally havent shopped there in several years because of my negative experience there.My partner does the shopping there now. I may go back, but if I get disrespected at any time again, I will not put up with it like I have before. Maybe the employees need more incentives to put more effort into their job and give better customer service.
Jo P.
My boyfriend had went to this giant Eagle to get me a birthday cake. THE CAKE WAS OLD. He had them write "Happy Birthday". He came back and looked at the cake and Happy Birthday WAS A PIECE OF PLASTIC. AND MY NAME LOOKED LIKE A FREAKING TWO YEAR OLD WROTE IT. My boyfriends mother went back and told them about it very politely and the manager told her that he would've done the same thing. I AM VERY DISGUSTED AND UPSET with this Giant Eagle. We will never get a cake from there again.
Barbara Olson Douglas
love the asiago bagels
Suzanne Stasicha
I went there yesterday and had attempted to use 3 coupons- 2 were same but had i had the products to cover and another coupon that I had the product to cover. The cashier stated that their policy was only 1 coupon per order. She proceeded to get the manager who agreed but did not show me the policy when I asked. Very rude, so I went to the next closest giant eagle and they were happy to take my 3 coupons. Very rude and non-courteous.
Ordered a cake for my daughters birthday. The cake was very sloppy in shape and in decoration. The handwriting looked to be done by a second grader that had just learned how to write in cursive. Upon pick up I informed them the name was spelled wrong, despite going over the spelling several times on the phone call, in which they blamed the mistake on the sloppy handwriting on the order form( which was fitting) however they corrected it but sloppily icing over the wrong spelling to add the new spelling which was very obvious.
Atmosphere: 1
Food: 1
Service: 1
I went in to get a cake for my nephew, and the woman at the bakery went above and beyond. She wrote so beautifully on the cake, asked me questions about him and decorated with a graduation cap and diploma. It was very thoughtful and nice to do since I asked without ordering beforehand. I recommend!
The hot foods section is a train wreck. there's never any food available and when it is, u have to wait for someone to help u. I ordered a sub, & the emplyee made it then let it sat there for 5 minutes while she went in the cooler to get more supplies. When she returned, I asked her to remake it since flys were crawling all over it and she gave me an attitude. Do NOT recommend this place at all. Bring Judy back!
Hot foods disappoints yet again.
I wasn't too impressed with this Giant Eagle location. I'm not sure what this used to be before Giant Eagle took over, but they should probably redesign how the entrance works. I parked on the one side of the lot and didn't know that the entrance to the store was basically on the other side of the lot. I do have to say that I have never been here before this visit and had no idea what to do. So when I saw the entrance I figured I could park near what appeared the front of the store.Walking inside it was a little underwhelming. It looks and feels a little too small for the area. I mean they had all departments covered, but not a big selection within those given departments. I wondered around the weirdly laid out store and stumbled upon the items I didn't necessarily need, but picked up anyway.Customer service was lackluster, but that could be because of the area. I wish they would have had self checkouts here so I didn't have to deal with that part of it. Another thing that doesn't help here is the fact that parking lot is confusing. The main entrance to this place is at a traffic signal and it is hard to figure out which way you are suppose to go once you enter the plaza lot. It gave me a bit of a headache since you could barely see the lines and arrows in the parking lot.
Did not purchase from the Bakery today
Always good stuff for my sweet tooth.
Fresh donuts everyday they are shrinking in size...my favorite apple fritter...Prices haven't gone down just the size of donuts.
Small grocery store. Does not carry some things that it should.
Good store.always friendly
Restaurantji Recommends
they deleted my last review. ill not shop at this place if they force customers to wear USELESS MASKS.
I agree with one of the reviews that the employees seem indifferent and unhappy. Maybe their wages should be raised for better customer service.I have also had problems with them being disrespectful towards me and all I want to do is go into the store and have the best shopping experience possible. Matter of a fact, I personally havent shopped there in several years because of my negative experience there.My partner does the shopping there now. I may go back, but if I get disrespected at any time again, I will not put up with it like I have before. Maybe the employees need more incentives to put more effort into their job and give better customer service.
My boyfriend had went to this giant Eagle to get me a birthday cake. THE CAKE WAS OLD. He had them write "Happy Birthday". He came back and looked at the cake and Happy Birthday WAS A PIECE OF PLASTIC. AND MY NAME LOOKED LIKE A FREAKING TWO YEAR OLD WROTE IT. My boyfriends mother went back and told them about it very politely and the manager told her that he would've done the same thing. I AM VERY DISGUSTED AND UPSET with this Giant Eagle. We will never get a cake from there again.
love the asiago bagels
I went there yesterday and had attempted to use 3 coupons- 2 were same but had i had the products to cover and another coupon that I had the product to cover. The cashier stated that their policy was only 1 coupon per order. She proceeded to get the manager who agreed but did not show me the policy when I asked. Very rude, so I went to the next closest giant eagle and they were happy to take my 3 coupons. Very rude and non-courteous.