Panera Bread

1500 Washington Rd, Mt Lebanon
(412) 388-1303

Recent Reviews

Marianne

It's 5PM and wanted to order A plain bagel with cream cheese. I was told the only bagels they had left were blueberry. The store doesn't close for another 3 hours. Panera and NO. BAGLES ! WTH. Also their rewards system was down. 2 others in our party had soup which was cold. Didn't ask if they wanted chips or an apple just gave them a baguette. Won't be back to this store.

Atmosphere: 4

Food: 1

Service: 4

Ben George

Always messes up our orders. Ordered a broccoli cheddar bread bowl and a kids mac and cheese with chocolate milk. They forgot the bread bowl and chocolate milk. I won't be supporting this establishment anymore. Especially since this dinner costed close to $30.

berniejorge

I waited 30 minutes for half soup sandwich order and the only way I finally got it was asking where is my order! The eating area looked like a ghetto with debris, food, papers scattered over the floor. What's happened to Panera? I def won't be going there again.

Atmosphere: 1

Food: 2

Service: 1

Charlene Barnes

Very expensive and couldn't eat the half sandwich, as I couldn't bite into as tomato breads crust was tough. The turkey on my sandwich was 2 tiny pieces of that super cheap stuff that's prepackaged at the grocery store. The service was good though.

Atmosphere: 4

Food: 2

Service: 4

Sara Sammarco

Brendan is the absolute best employee at this Panera. He was on his A-Game while he took our order and suggested a really good deal regarding my points.Dude is fire and needs a raise.

Atmosphere: 5

Food: 4

Service: 5

Matt Weaver

Not sure when this place started feeling a bit sad, but wow. I thought the lack of anger employee engagement to saying "thank you" or trying to confirm I was picking up the right order (dead. Silence.) Then the bagels being sliced to the point I can only describe the bagels as "chipped" but the real kicker was my $12 sandwich that looks like it should be in the dollar menu.Used to love this place, but it's pretty rough around the edges at this point.

Atmosphere: 2

Food: 2

Service: 3

Barry T.

Thank Stella for Stellar experience. Stella is the future of the franchise. The location is great, and I recommend to any Panera enjoyer out there

Brett Czarniak

Kevin Oxenreiter is an exceptional employee who provides an outstanding level of customer service. He comes out in his cute apron and serves us with a smile every time. If anyone wants to go here, do it for Kevin. He loves

Atmosphere: 5

Food: 5

Service: 5

Pavel Yakovlev

This Panera is clean and pleasant. However, two soups we ordered (broccoli cheddar and French onion) tasted inferior to other Panera’s.

Atmosphere: 4

Food: 2

Service: 4

ilost myjock

If I could give ZERO stars, I would!TERRIBLE EXPERIENCE starting with the service, then the food was loaded with salt, to the rude, ignorant, arrogant staff that doesn’t care whatsoever. Staff talking about how customers aren’t leaving a tip right in front of the customer, restaurant was filthy. Previous tables that had left and needed clean had food still left on their plate which clearly shows they did not enjoy it.It used to be good, but I can see that it had gone down hill and for the worst! NEVER AGAIN will I go back there or any other location. I wouldn’t let my dog eat the scraps that’s how bad it was.

Atmosphere: 1

Food: 1

Service: 1

Martin Kapalo

Excellent service the food is fresh and

Atmosphere: 5

Food: 5

Service: 5

AnormalTree H.

they didnt have any bagels therethe line was pretty longthe ambience was alright but loudit just wasnt like a normal Panera experience

Regina Wagstaff

Love the food selection with soup and sandwich or just a salad. Employees are friendly but during peak times be prepared to wait 5-15 extra minutes to get food.

Atmosphere: 5

Food: 5

Service: 5

Martha Daniels

Take out Caesar salad--hot it home and no dressing. Steak sandwich meh.

Atmosphere: 4

Food: 2

Service: 4

J P

They got bread n’at.

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