The employees used to be very friendly but in my latest order they were rude. In the last two times I've gone to this location I've gotten bad coffee and my bagel tasted bad.
Atmosphere: 1
Food: 1
Service: 2
JENNIFER MACKENZIE
Last 5 iced coffee orders were wrong...today they forgot the ice!!
Atmosphere: 4
Food: 1
Service: 4
simone m
I just visited this Dunkin at 1:20pm on Tuesday 2/27. There was a male worker who had the best attitude. Honestly the best Dunkin interaction I probably have ever had. He made my food and got the drinks out super quick. I didn’t get the mans name but hopefully Dunkin here checks out my review and lets him know he’s doing a great job. Interactions like that make me appreciate Dunkin and other fast food restaurants so much more.
Atmosphere: 5
Food: 5
Service: 5
a peterson
Service is extremely rude. I was the only person in line with no cars in drive thru and waited at least 5 minutes with my coffee sitting on the back counter. Twice I’ve received coffee with large amounts of grounds in them. I really think it was done on purpose since I didn’t tip them. Once it was served black without the cream/sugar. When I go through the drive thru they only give me my coffee and I have to ask for the food and tell them what it was as if they can’t see my order. The bagel was rock hard and the egg wrap was terrible. It’s not even worth stopping, I’d rather go to wawa. It’s usually the older employees who I think are the owners or family.
Atmosphere: 1
Food: 1
Service: 1
The S.
The service food and ambiance here is amazing. I enjoyed the drinks here and the iced coffee and donuts.
James Briggs
Very quick always in and out. And the employees are beyond helpful and very reasonable, friendly and kind.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Coolatta, Wake-Up Wrap - Sweet Black Pepper Bacon, Dunkin' Refreshers, Grilled Cheese
Minda S. Ellis
I got a bagel this morning soon as they opened thinking, oh this is gonna be so fresh! Nope! It was hard as a rock and couldn't even bite into it! That's how hard it was! The munchkins tastes completely stale! As well as the bagel! This wouldn't have happened years ago!!
Atmosphere: 2
Food: 1
Service: 2
Geo Kich
The older lady that prob either owns it or a family member owns its is extremely rude. As you can see in other comments, it seems to be a pattern. Personally I would have unloaded her but once again either owner or family member. And how do you not have lemons for tea or iced tea??? If WaWa had a drive thru this joint would be out of business. Not hating, just saying.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagels
M R
Lady at the drive thru was rude and rushing the order. Before I even finished talking she would say “what else”…like I know you’re busy but let me finish my damn order. I had to repeat myself 5 times because she wouldn’t stop talking over me. I got the wrong food order and tried to tell them but twice the closed the window or walked away. Then it took 5 minutes to get my drink because this lady is so rude and just grunts at you that I thought she told me to go to the next window. Then they come to give me the drive and I’m explaining to them how I thought she said to pull up and don’t even get to say a word cause the lady walked away. I tried to give this location multiple chances but am giving up. I would rather drive 5-10 mins away to another location instead of dealing with rudeness every single time I come here to get something.
Atmosphere: 1
Food: 1
Service: 1
Katie Mertz
The ladies that work there are nice but the one guy creeps me out and they always mess up my coffee order.
Didn't have jelly donuts at 11am on a Saturday. They didn't even have ketchup packets. This place is a joke. Any other DD would be better. No wonder people pay more for Starbucks
Jenn
Coffee is always cold and the cup always half full. Also, the donuts taste a bit stale or like they are from the day before. The communication skills and organization are very poor as well.
Atmosphere: 2
Food: 2
Service: 2
Emma S.
This is by far the worst Dunkin I've ever been to. I used to go probably 4-5 times a WEEK, and now I'm just so happy wawa is right across the street. There's always a long wait because they can't retain any employees, because of how poorly they're treated. I've witnessed this mistreatment on multiple occasions, including the time my car got hit in the drive thru and they yelled at an employee who came out to check that I was okay. It's obvious the owners and relatives work there, and it's very obvious they hate every minute of it. I've given them so many chances out of convenience, but after hearing and witnessing the way they speak to their own workers, I stopped supporting their business, very gross behavior..just go to wawa
Charlotte Vanauken
Second time having an issue with the young lady that works there. I come in everyday between 3:30 and 4 pm.I would think you'd want employees that are enthusiastic and knowledgeable.A shoulder shrug and an I don't know aren't proper answers to questions regarding products and up charges.Honestly don't know if I'm going to continue my service here.
Atmosphere: 1
Food: 1
Service: 1
Meadow Phillips
the white lady with brown hair that was bigger and had glasses and a red shirt on was vaping right on top of all the food in front of the customers and the window.
The employees used to be very friendly but in my latest order they were rude. In the last two times I've gone to this location I've gotten bad coffee and my bagel tasted bad.
Atmosphere: 1
Food: 1
Service: 2
Last 5 iced coffee orders were wrong...today they forgot the ice!!
Atmosphere: 4
Food: 1
Service: 4
I just visited this Dunkin at 1:20pm on Tuesday 2/27. There was a male worker who had the best attitude. Honestly the best Dunkin interaction I probably have ever had. He made my food and got the drinks out super quick. I didn’t get the mans name but hopefully Dunkin here checks out my review and lets him know he’s doing a great job. Interactions like that make me appreciate Dunkin and other fast food restaurants so much more.
Atmosphere: 5
Food: 5
Service: 5
Service is extremely rude. I was the only person in line with no cars in drive thru and waited at least 5 minutes with my coffee sitting on the back counter. Twice I’ve received coffee with large amounts of grounds in them. I really think it was done on purpose since I didn’t tip them. Once it was served black without the cream/sugar. When I go through the drive thru they only give me my coffee and I have to ask for the food and tell them what it was as if they can’t see my order. The bagel was rock hard and the egg wrap was terrible. It’s not even worth stopping, I’d rather go to wawa. It’s usually the older employees who I think are the owners or family.
Atmosphere: 1
Food: 1
Service: 1
The service food and ambiance here is amazing. I enjoyed the drinks here and the iced coffee and donuts.
Very quick always in and out. And the employees are beyond helpful and very reasonable, friendly and kind.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Coolatta, Wake-Up Wrap - Sweet Black Pepper Bacon, Dunkin' Refreshers, Grilled Cheese
I got a bagel this morning soon as they opened thinking, oh this is gonna be so fresh! Nope! It was hard as a rock and couldn't even bite into it! That's how hard it was! The munchkins tastes completely stale! As well as the bagel! This wouldn't have happened years ago!!
Atmosphere: 2
Food: 1
Service: 2
The older lady that prob either owns it or a family member owns its is extremely rude. As you can see in other comments, it seems to be a pattern. Personally I would have unloaded her but once again either owner or family member. And how do you not have lemons for tea or iced tea??? If WaWa had a drive thru this joint would be out of business. Not hating, just saying.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagels
Lady at the drive thru was rude and rushing the order. Before I even finished talking she would say “what else”…like I know you’re busy but let me finish my damn order. I had to repeat myself 5 times because she wouldn’t stop talking over me. I got the wrong food order and tried to tell them but twice the closed the window or walked away. Then it took 5 minutes to get my drink because this lady is so rude and just grunts at you that I thought she told me to go to the next window. Then they come to give me the drive and I’m explaining to them how I thought she said to pull up and don’t even get to say a word cause the lady walked away. I tried to give this location multiple chances but am giving up. I would rather drive 5-10 mins away to another location instead of dealing with rudeness every single time I come here to get something.
Atmosphere: 1
Food: 1
Service: 1
The ladies that work there are nice but the one guy creeps me out and they always mess up my coffee order.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Didn't have jelly donuts at 11am on a Saturday. They didn't even have ketchup packets. This place is a joke. Any other DD would be better. No wonder people pay more for Starbucks
Coffee is always cold and the cup always half full. Also, the donuts taste a bit stale or like they are from the day before. The communication skills and organization are very poor as well.
Atmosphere: 2
Food: 2
Service: 2
This is by far the worst Dunkin I've ever been to. I used to go probably 4-5 times a WEEK, and now I'm just so happy wawa is right across the street. There's always a long wait because they can't retain any employees, because of how poorly they're treated. I've witnessed this mistreatment on multiple occasions, including the time my car got hit in the drive thru and they yelled at an employee who came out to check that I was okay. It's obvious the owners and relatives work there, and it's very obvious they hate every minute of it. I've given them so many chances out of convenience, but after hearing and witnessing the way they speak to their own workers, I stopped supporting their business, very gross behavior..just go to wawa
Second time having an issue with the young lady that works there. I come in everyday between 3:30 and 4 pm.I would think you'd want employees that are enthusiastic and knowledgeable.A shoulder shrug and an I don't know aren't proper answers to questions regarding products and up charges.Honestly don't know if I'm going to continue my service here.
Atmosphere: 1
Food: 1
Service: 1
the white lady with brown hair that was bigger and had glasses and a red shirt on was vaping right on top of all the food in front of the customers and the window.
Atmosphere: 1
Service: 1