I walked in to order around 3:30 a week or 2 ago. They were clearly slow- there was only 2 other customers sitting at a table. There was at least 3 people working, all teenage girls (the 1 might've been a manager/ the owner's daughter?). However, I was ignored for almost 10 minutes before anyone even acknowledged me standing at the counter. They could clearly all see me thru the door to the kitchen. I watched them side-eye me and check their phones several times, but no one came to wait on me. I almost walked out... The food wasn't bad.
Brenda Gierlach
The strawberry hot wings were absolutely AMAZING!!! Everything was cooked perfectly. Would definitely recommend.
Ashley Rice
I have been to this location a few times now and the quality of food and service are always great. The wing sauce choices never end. I like the Eye of the Tiger, my husband’s favorite is Mean Joe Green. You really can’t go wrong with any choice in sauce. Will eat there again for sure.
Caitlin Wimer
Under new ownership and this location is fantastic. Great customer service, delicious wings and sauces, in a clean and kept up environment. Will definitely be back!
Tyler Valenti
Food was excellent, service is kind and fast. Overall amazing place.
Caitlin Wimer Elder
Wings cooked to perfection, customer service amazing - still nice and warm when I got it all home. The wing sauce - eye of the tiger and Frankie valli was delicious. Very clean and great prices. Can’t wait to come back for more!! Love the new ownership - you can see definite improvements.
Jon Barker
The Wings were cooked to perfection! The fries were great!! My favorites are Black & mild and Steel City. The New owner George Threats has this place serving up great wings again!!! Check it out for your wing fix! Best in New Castle!!
Amber Sheldone
Hands down has to be the best wings in town by far. Also the owners an workers are very polite an welcoming. Highly recommend big shot bobs they do not disappoint!
Gage Krueger
My dad brought home wings from here last night. It’s much better than when we got them a few months ago. They had lots of new flavors. I like the ain’t my folks wings. They are good.
Stephanie Covert
We ordered for work lunch today… a pretty big order and everything was delicious ! Wings were big, cooked perfectly with plenty of sauce.
Great wing flavors ! Looking forward to the new pizza they are coming out with.
Ryan Pistachio
The other reviews are true, the guy who answers the phone is incredibly rude and sounded annoyed that I called.-He answered the phone simply with "Hello?"-I had to ASK if this was the right # for BSB's. "Yeah."-I asked if they have any specials (the Ellwood location has one today) "No."I was so surprised by his rude one-word answers that I just said nevermind and hung up instead of placing my usual $60+ order I had planned on. I'll never order food here again, if I were the owner/manager I'd fire this employee yesterday and hire literally anybody else.I NEVER post reviews but my experience was unacceptable. Kids with 0 customer service experience would do a better job. Maybe the Nesh location is better?
Nicholas Paglialong
never knocked on the door guy had an attitude when I called an tried to see where my food was at so this place isn't gonna get any of my service anymore
Larry Carpenter (Lawrence Mc Nubbins)
Me and a friend ordered wings from here and they never came and when we called to see what was going on the guy that pick up the phone was very ignorant and was very rude I am a big guy and I like food but I will never order food from this establishment again I feel that if you work in a restaurant you should be able to take customer complaints as the day goes and not be rude and ignorant to the people that come to get your products
Rob G
This place never gets orders right. If you order takeout or order it through door dash, you better check it before you leave because chances are it will be wrong.
I walked in to order around 3:30 a week or 2 ago. They were clearly slow- there was only 2 other customers sitting at a table. There was at least 3 people working, all teenage girls (the 1 might've been a manager/ the owner's daughter?). However, I was ignored for almost 10 minutes before anyone even acknowledged me standing at the counter. They could clearly all see me thru the door to the kitchen. I watched them side-eye me and check their phones several times, but no one came to wait on me. I almost walked out... The food wasn't bad.
The strawberry hot wings were absolutely AMAZING!!! Everything was cooked perfectly. Would definitely recommend.
I have been to this location a few times now and the quality of food and service are always great. The wing sauce choices never end. I like the Eye of the Tiger, my husband’s favorite is Mean Joe Green. You really can’t go wrong with any choice in sauce. Will eat there again for sure.
Under new ownership and this location is fantastic. Great customer service, delicious wings and sauces, in a clean and kept up environment. Will definitely be back!
Food was excellent, service is kind and fast. Overall amazing place.
Wings cooked to perfection, customer service amazing - still nice and warm when I got it all home. The wing sauce - eye of the tiger and Frankie valli was delicious. Very clean and great prices. Can’t wait to come back for more!! Love the new ownership - you can see definite improvements.
The Wings were cooked to perfection! The fries were great!! My favorites are Black & mild and Steel City. The New owner George Threats has this place serving up great wings again!!! Check it out for your wing fix! Best in New Castle!!
Hands down has to be the best wings in town by far. Also the owners an workers are very polite an welcoming. Highly recommend big shot bobs they do not disappoint!
My dad brought home wings from here last night. It’s much better than when we got them a few months ago. They had lots of new flavors. I like the ain’t my folks wings. They are good.
We ordered for work lunch today… a pretty big order and everything was delicious ! Wings were big, cooked perfectly with plenty of sauce.
Restaurantji Recommends
Great wing flavors ! Looking forward to the new pizza they are coming out with.
The other reviews are true, the guy who answers the phone is incredibly rude and sounded annoyed that I called.-He answered the phone simply with "Hello?"-I had to ASK if this was the right # for BSB's. "Yeah."-I asked if they have any specials (the Ellwood location has one today) "No."I was so surprised by his rude one-word answers that I just said nevermind and hung up instead of placing my usual $60+ order I had planned on. I'll never order food here again, if I were the owner/manager I'd fire this employee yesterday and hire literally anybody else.I NEVER post reviews but my experience was unacceptable. Kids with 0 customer service experience would do a better job. Maybe the Nesh location is better?
never knocked on the door guy had an attitude when I called an tried to see where my food was at so this place isn't gonna get any of my service anymore
Me and a friend ordered wings from here and they never came and when we called to see what was going on the guy that pick up the phone was very ignorant and was very rude I am a big guy and I like food but I will never order food from this establishment again I feel that if you work in a restaurant you should be able to take customer complaints as the day goes and not be rude and ignorant to the people that come to get your products
This place never gets orders right. If you order takeout or order it through door dash, you better check it before you leave because chances are it will be wrong.