Dairy Queen Grill & Chill

2105 W State St, New Castle
(724) 654-8411

Recent Reviews

Justin Ketchel

This location has the most custom unfriendly policy. If you place a mobile order and they just happen to be busy they won't give you your order via the drive thru. You have to go in for the order. The problem is once you enter the drive thru you are stuck since there is no way to go around the cars in front of you. Your only chance to get out is to back out before another car pulls in and blocks you in.

Atmosphere: 1

Food: 3

Service: 1

David Goff

Great food, quick and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Sundae, Cheeseburger

R C

They always seem to get my which is a biggie nowadays. The kids love the meal deal . A drink ,a cheeseburger fries and a sundae for $7.00.

Food: 5

Service: 5

Richard Smith

Great Ice cream!

Atmosphere: 5

Food: 5

Service: 5

Denasia Talley

Best white Moca ever I sipped it was so good I came back for

Atmosphere: 5

Food: 5

Service: 5

Jason Vancedarfield

Burgers are better than most fast food

Atmosphere: 5

Food: 5

Service: 5

Dale Zegarelli

Medium vanilla cone...dipped in chocolate!!!!

Kayla B

They never fill your fries up … why pay for a large when you get a small everytime!

Debra Wilson

I love the new Dairy Queen all of the people who work here are

Atmosphere: 5

Food: 5

Service: 5

Sandy Book

Slowest drive and blizzards haven't been mixed twice.

Atmosphere: 5

Food: 5

Service: 2

Christina Greathouse

It's ok it seem like only one person is

Atmosphere: 2

Food: 1

Service: 2

Janine Fair

Young guy taking order was abrupt then when I got my meal not 1 napkin in the bag. Burger had a ton of mustard on it was way too much had to wipe it off on the wraper.

Atmosphere: 2

Food: 3

Service: 2

Rosaria Diaz

The slushies are great, I love the dipped cone!

Atmosphere: 5

Food: 5

Service: 5

steve arbogast

Drive thru pay window had asked us twice what order we had (I know you have 2 lanes for ordering, but other stores never have this issue), pick-up window had forgotten to give us napkins a few times and when they did, it was touching the ice cream in the cone. Ordered 2 cones inside once, and when they were ready, they were staring my wife and I right in the face, but the kids working there were to busy huddling around each other giggling at something on one of their phones, then dispersed after giggling, and never grabbed them to hand to us, and proceeded to take care of other customers. I had to ask after 4 minutes of looking at them, and the one girl said "Oh! Yes, they're yours" acting like "When did those get there?" when she knew damn well they were there.Another time I ordered a heath blizzard, and there was BARELY any Heath candy in it, and mostly vanilla soft serve. Same night my wife ordered a brownie blizzard and specified she wanted it in chocolate soft serve, but put it in vanilla. Listening must not be part of the requirements these days to obtain employment.The tables and floors in this location have food on them and under them, with straw wrappers, and hardened ice cream stains, yet the kids in there seem to have plenty of time to bullsh*t with each other in free moments between customers. Disgusting.You can't build a new location in this city without the help being complete useless feces. I'm bitching on here in hopes that you'll do something to tighten this ship up, but, I'm pretty sure you'll be apathetic looking the other way because good, efficient help is extremely hard to come by in this generation, and only looking for bodies to run this wayward vessel as long as your bottom line is being met.I'm never coming back to this location.

Atmosphere: 2

Food: 2

Service: 1

Cece Roberts

Delicious food and ice cream. Super friendly staff and very clean tables and seats

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split

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