Dunkin'

2503 Wilmington Rd, New Castle
(724) 652-2998

Recent Reviews

Byron Metz

You ask for avocado toast with bacon and they don't even add the bacon yet still charge you for the product. You had one job.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Munchkins Donut Hole Treats

Kay

Kim is the best employee. She works the early mornings and always has a smile for me.

Atmosphere: 5

Food: 5

Service: 5

Kelsey Brenneman

I order the same drink always and they made it wrong and insisted they didn't. They wouldn't correct it.

Food: 1

Service: 1

Samuel Haworth

Gave me 3 donuts instead of 4. Had to repeat myself multiple times.

Pamela Wright

Iced coffee here is done right.wait time isn't much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Donuts

Barbara Hemphill

❤️ themKid-friendliness: Excellent with my 4 yr old grand daughter

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Bobbi Reese

Great food and great coffee ☕️

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts, Bagels

Alicia Lebron

Food is mediocre but i must have my morning iced coffee before

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Croissant, Specialty Donut, Everything Stuffed Bagel Minis, Munchkins Donut Hole Treats, Bagels

Michael Carter

It's hard to get a good fresh donut in this town anywhere and not much of a selection. Krispy Kreme now that's a total different story great donuts and great selection.

Food: 3

Service: 4

Daniel Alicea

Great place, pleasant associates, under renovation but still kept up. There seems to be a place to relax and a fireplace, however, they are still under construction.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Adri

If I would have taken photos of the countless of time they messed up orders such as this I would be able to fill a photo album. Its either black sourdough bread or stacked donuts in a bag that has their icing completely falling off and their stale. The majority of the time the drinks are absolutely disgusting. The burnt bread is what really did it for me. Is this what you want to serve to your customers?

Atmosphere: 1

Food: 1

Service: 1

DAvid Kudary

The under construction but the drive through was open and the service was fine and dandy....

Atmosphere: 3

Food: 5

Service: 5

Suzan K.

Rude! They have messed my order up twice. No apologies. Actually just called there and she argued with me that she gave me my spider donuts when In Fact they were munchkins. No apologies. Done with them.

Noura Amudi

Unfortunately lately my order has been consistently wrong. I’ve walked out of there twice with a cappuccino that only had milk in it and no espresso. Inconsistent iced coffees and disorganization among staff keeps customers waiting.

Atmosphere: 4

Food: 1

Service: 1

m w

So waited over 10 minutes in the drive thru and couldn’t get out of line because of the construction. There was a makeshift sign for the menu. I did not see a speaker nor did I hear a speaker until after I had pulled up towards the window they were very busy so that was OK. I just figured I’d apologize and order at the window. The young female cashier said I’m supposed to make you go back around because you didn’t order at the speaker and I said I had to get my daughter to school. I literally did not see it. I’m sorry this is not my regular Dunkin and I don’t know how this works here cause it’s under construction. I just need a coffee and a donut. I was willing to give her money and not care about change she could’ve rung it up later, so she was kind took my money and my Order, there was a lady there with a black fleece black hair, ridiculous eyelashes, who had nothing but nasty stuff to say about me not going through the line again, and I just simply said do not yell at her. I was the one who said I wasn’t gonna go back around and she said then you should not have got served or you wouldn’t have got served and I said yeah that’s fine whatever and she continue to argue with me about i don’t even know at this point where the speaker was or how I didn’t hear a speaker who cares that’s not the point I told her to try to have a better day and she told me F you! hahaha clearly she’s a miserable person and could use a hug but the young girl at the window was amazing and she should get a raise or train the other one how to act and have manners!

Atmosphere: 1

Service: 1

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