I had just the worst service experience at this restaurant. We reserved a table for a party of 6 for 8:15 pm.My friends got to the restaurant at 8:35, while I came there at 8:15. I asked the host to seat me at the table we reserved to wait for the others, since I wanted to get a drink and explore the menu while I wait - but the guy just said “he can’t give me the table” and stared back at his phone.He couldn’t even explain to me why he can’t provide me with my RESERVED table that I came for on time - he just said he can’t give me that table and that I should wait in the cold lobby on the cold bench near the door.I waited alone in that hall for 30 minutes!!! Seeing people constantly opening the door and going back and force by me.They got the table we reserved ahead of time 30 minutes late and were very rude about it - I saw no client care or respect whatsoever. The guy was just staring at his phone and after saying they can’t give me the table just left me alone for 30 minutes. He literally left the front desk and left me alone with no answers whatsoever.They finally gave us the table in 30 minutes - and then the waiter messed up my order. She didn’t even know what fried egg meant?? Another waiter came to us later and tried serving us the Long Island Ice-tea that we didn’t even order.if you charge the prices you charge, I expect a better treatment- especially from the host guy who wasn’t trying to talk to me at all, was very rude and just at his phone, and eventually left me alone for 30 minutes.Or if you can’t give me a table that I reserved on time and manage your reservations properly - maybe close your reservation list ahead of time so that people don’t wait in your cold hall doing nothing for 30 minutes??? Terrible service and terrible experience, very rude personnel and no hospitality values.
Atmosphere: 1
Food: 3
Service: 2
Taylor Rozzi
The food here was incredible! Some of the best sushi I’ve ever had! The ambiance of this restaurant is so cool and the staff was very nice! Had a great experience here and looking forward to coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Yowell
Cool spot! We visited 1225Raw with a friend after visiting the Philly Flower Show nearby and had a good time. Prices were a tad high, and they were out of some options we wanted to try, but overall service was fast and the food solid. Would come back.
Atmosphere: 4
Food: 4
Service: 5
Jaryn
i've been coming here for years, but i've noticed some bad changes in recent months. first, there's now a 3% surcharge added to checks for reasons unknown that's not disclosed. they say it's a credit card fee, but it's added before you've elected to pay with a credit card. second, there isn't consistency in the kitchen or behind the bar. i've ordered the same drink on different occasions and it's been wildly different each time, same for the udon dishes. the pricing has gone up and the quality of food (other than the sushi) has gone down. staff is friendly and the happy hour is a decent deal, but the pricing plus the fees makes this place a skip.
Atmosphere: 3
Food: 4
Service: 3
Rohit Thaip
Nice vibe and super friendly staff. Happy hour menu tasted great too!
Atmosphere: 5
Food: 5
Service: 5
Heather Roth
I cannot believe I haven’t reviewed this place yet. It is my FAVORITE place in all of Philadelphia. I have been coming here for years and years. From the delicious food to the incredible staff to the immaculate vibes I have never recommended a place more. The sushi is incredible. The happy hour is expansive. The bathrooms are well maintained. Avoid the overhyped spots with long waits and come here it’s underrated and superior in every way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Spent my birthday there since it's legit my favorite spot and all of the recommendations were amazing. Spirited Away and Link were extremely smooth and enjoyable. The wings with the spicy citrus sauce ? , the spicy salmon in the rice, omg I could go on. Will definitely be back for more. Omg my waitress/server was amazing as well (Nia). Even though it's under new management it's still my favorite place to be.
Paris Luong
This is one of my favorite sushi spots when it first opened many years ago. It’s been at least five years since I was last here. Our other spot was all booked up so I decided to book here very last minute. The food was not as good as I remembered, the service is still good, and their atmosphere is always very hip and young. Overall a good experience. The white tiger role is excellent and the squid is a must try as well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roll, Tuna, Spicy Tuna
Kim T
This review is not to cause an establishment to lose some of its value but to help improve the way it runs the business. My experience at Raw was not what a 4.5 star place should be. The food was mediocre where you can get it at a take out sushi spot at anywhere in the city, oversauced, extra veggies as filler, minimal amount of fish on sushi. Udon soup and Yaki udon were sweet-one tone! They tried to chase customers out when they needed extra seat to jam more people into the restaurant and they combine group party into tiny table with picnic metal chair. Tables were small, seated 4 max. We had to remind the waitress who gets what order each time. It was very overwhelming.The only great thing was the tall skinny, glasses waiter who was responsible, answered all of our questions, and remembered our orders. Thank you!Parking: There's no other better option to pick.
Atmosphere: 3
Food: 2
Service: 4
David Truitt
Incredible spot! The food and service were incredible. Alex was our server, and was amazing!10 of 10 would recommend.The atmosphere is fantastic. Beautiful interior with tasteful combination of traditional and contemporary Japanese culture pieces.
Parking: There is a garage right there 6'6" clearance. My truck was to big. 4 blocks away i found a garage
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shishito Peppers, Roll, Sushi Roll
Boat
We reserved an inside seat on Valentine's Day. When we arrived (on time) we were told that no inside seats were available. We had to sit outside in the courtyard in the cold. They did provide heaters, but I made this reservation intending to be inside. One of the items on the menu was “no longer offered” which was definitely an unwelcome surprise. Food was excellent!
Lauryn Carver
Came for the restaurant week dinner and the food was fresh and definitely worth the price. Everything came out quickly and the service was great.
They only had outdoor seating when we walked in so we took it, but the heater totally works and it was quieter than indoor seating. Good sushi, super good cocktails, would like to come again.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Morrison
The food is amazing. Sushi is fresh, well executed, and the appetizers were on point. Service was slow. Our server did warn us. However, timing on apps, salad, food in general was off, and she was seemingly indifferent to us, possibly due to having to many tables. We were seated right near the sushi area, which in same ways was neat, but the expediter was quite boisterous and did not lend the Saturday night date vibe we had hoped for.
I had just the worst service experience at this restaurant. We reserved a table for a party of 6 for 8:15 pm.My friends got to the restaurant at 8:35, while I came there at 8:15. I asked the host to seat me at the table we reserved to wait for the others, since I wanted to get a drink and explore the menu while I wait - but the guy just said “he can’t give me the table” and stared back at his phone.He couldn’t even explain to me why he can’t provide me with my RESERVED table that I came for on time - he just said he can’t give me that table and that I should wait in the cold lobby on the cold bench near the door.I waited alone in that hall for 30 minutes!!! Seeing people constantly opening the door and going back and force by me.They got the table we reserved ahead of time 30 minutes late and were very rude about it - I saw no client care or respect whatsoever. The guy was just staring at his phone and after saying they can’t give me the table just left me alone for 30 minutes. He literally left the front desk and left me alone with no answers whatsoever.They finally gave us the table in 30 minutes - and then the waiter messed up my order. She didn’t even know what fried egg meant?? Another waiter came to us later and tried serving us the Long Island Ice-tea that we didn’t even order.if you charge the prices you charge, I expect a better treatment- especially from the host guy who wasn’t trying to talk to me at all, was very rude and just at his phone, and eventually left me alone for 30 minutes.Or if you can’t give me a table that I reserved on time and manage your reservations properly - maybe close your reservation list ahead of time so that people don’t wait in your cold hall doing nothing for 30 minutes??? Terrible service and terrible experience, very rude personnel and no hospitality values.
Atmosphere: 1
Food: 3
Service: 2
The food here was incredible! Some of the best sushi I’ve ever had! The ambiance of this restaurant is so cool and the staff was very nice! Had a great experience here and looking forward to coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Cool spot! We visited 1225Raw with a friend after visiting the Philly Flower Show nearby and had a good time. Prices were a tad high, and they were out of some options we wanted to try, but overall service was fast and the food solid. Would come back.
Atmosphere: 4
Food: 4
Service: 5
i've been coming here for years, but i've noticed some bad changes in recent months. first, there's now a 3% surcharge added to checks for reasons unknown that's not disclosed. they say it's a credit card fee, but it's added before you've elected to pay with a credit card. second, there isn't consistency in the kitchen or behind the bar. i've ordered the same drink on different occasions and it's been wildly different each time, same for the udon dishes. the pricing has gone up and the quality of food (other than the sushi) has gone down. staff is friendly and the happy hour is a decent deal, but the pricing plus the fees makes this place a skip.
Atmosphere: 3
Food: 4
Service: 3
Nice vibe and super friendly staff. Happy hour menu tasted great too!
Atmosphere: 5
Food: 5
Service: 5
I cannot believe I haven’t reviewed this place yet. It is my FAVORITE place in all of Philadelphia. I have been coming here for years and years. From the delicious food to the incredible staff to the immaculate vibes I have never recommended a place more. The sushi is incredible. The happy hour is expansive. The bathrooms are well maintained. Avoid the overhyped spots with long waits and come here it’s underrated and superior in every way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Spent my birthday there since it's legit my favorite spot and all of the recommendations were amazing. Spirited Away and Link were extremely smooth and enjoyable. The wings with the spicy citrus sauce ? , the spicy salmon in the rice, omg I could go on. Will definitely be back for more. Omg my waitress/server was amazing as well (Nia). Even though it's under new management it's still my favorite place to be.
This is one of my favorite sushi spots when it first opened many years ago. It’s been at least five years since I was last here. Our other spot was all booked up so I decided to book here very last minute. The food was not as good as I remembered, the service is still good, and their atmosphere is always very hip and young. Overall a good experience. The white tiger role is excellent and the squid is a must try as well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roll, Tuna, Spicy Tuna
This review is not to cause an establishment to lose some of its value but to help improve the way it runs the business. My experience at Raw was not what a 4.5 star place should be. The food was mediocre where you can get it at a take out sushi spot at anywhere in the city, oversauced, extra veggies as filler, minimal amount of fish on sushi. Udon soup and Yaki udon were sweet-one tone! They tried to chase customers out when they needed extra seat to jam more people into the restaurant and they combine group party into tiny table with picnic metal chair. Tables were small, seated 4 max. We had to remind the waitress who gets what order each time. It was very overwhelming.The only great thing was the tall skinny, glasses waiter who was responsible, answered all of our questions, and remembered our orders. Thank you!Parking: There's no other better option to pick.
Atmosphere: 3
Food: 2
Service: 4
Incredible spot! The food and service were incredible. Alex was our server, and was amazing!10 of 10 would recommend.The atmosphere is fantastic. Beautiful interior with tasteful combination of traditional and contemporary Japanese culture pieces.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking: There is a garage right there 6'6" clearance. My truck was to big. 4 blocks away i found a garage
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shishito Peppers, Roll, Sushi Roll
We reserved an inside seat on Valentine's Day. When we arrived (on time) we were told that no inside seats were available. We had to sit outside in the courtyard in the cold. They did provide heaters, but I made this reservation intending to be inside. One of the items on the menu was “no longer offered” which was definitely an unwelcome surprise. Food was excellent!
Came for the restaurant week dinner and the food was fresh and definitely worth the price. Everything came out quickly and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chirashi, Mochi, Roll, Miso Soup
They only had outdoor seating when we walked in so we took it, but the heater totally works and it was quieter than indoor seating. Good sushi, super good cocktails, would like to come again.
Atmosphere: 5
Food: 5
Service: 5
The food is amazing. Sushi is fresh, well executed, and the appetizers were on point. Service was slow. Our server did warn us. However, timing on apps, salad, food in general was off, and she was seemingly indifferent to us, possibly due to having to many tables. We were seated right near the sushi area, which in same ways was neat, but the expediter was quite boisterous and did not lend the Saturday night date vibe we had hoped for.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Tuna