It's an ice cream shop but maybe needs to downsize because it doesn't get a lot of customers.
Atmosphere: 3
Food: 3
Service: 3
Katy
Food - great! Ben and Jerry’s is awesome if you like unique flavors.Service-wise - I don’t care if you’re young and a student. Customer service is important. Please be patient with your clients. Asked if it was free cone day and the young girl was frustrated because many people were asking about it on the wrong day. I understand it’s not your fault, but don’t be so irritated with clients because of some mild misinformation.Anyways - great ice cream!
Atmosphere: 3
Food: 5
Service: 1
Anonymous
I have been coming here regularly recently because this is one of the few ice cream spots I know of that offer fresh NON-SOY VEGAN ice cream.Yesterday March 27th, 2024 around 6:20pm, this EMPLOYEE was SO RUDE and actually COMBATIVE!I was surprised because the employees here are usually welcoming and friendly when I’ve come here. She wanted to keep mentioning a SHAKE, even though I clearly said I wanted the LARGE 3 scoops in the plastic cup.After she scooped the bowl which I didn’t want, she wanted to try to PLOP it into the plastic cup and I said “No, I want it newly made!” Doing that would mess the integrity of the ice cream and the setting of the toppings (which they could be more generous with).I was so unhappy I returned to the restaurant the next day and told the manager Silvia about this employees behavior. She made me a new one PROPERLY but I just don’t know if I’ll keep coming here anymore and probably look for another spot because upon reading all the reviews it seems this has been an issue in this establishment for years now which is why it’s probably EMPTY usually because the locals have learned not to go there.The ice cream is TASTY but this experience really turned me off. I would FIRE any employee that literally said not once, but TWICE that they “DON’T CARE”! Don’t care on unemployment then! Shoot!I think the only reason some come here is cuz this is the only Ben & Jerry’s for over 20 miles and in the whole city. What a shame.This is such a prime spot near the universities and a lot of other establishments but a business will lose the money they don’t make.I’ve been in the serving industry a long time and would NEVER treat a guest this way! You are being PAID to not be a jerk!
Ive been coming here for many years since they first opened many moons ago, the customer service is great. The issue I have is the fact that they don’t have every flavor in the freezer since it’s an actual Ben and Jerry’s I figure it would have at least that, it’s the strangest thing. This is probably the only B&J brick store in Philadelphia and has been.
Atmosphere: 5
Food: 5
Service: 5
Ed Pindrr
Company dedicated to defunding police. Not good and shouldn’t mix business with politics. Bad ju ju there.
Claudiann Atkinson
This was my first time at a Ben & Jerry. The two young ladies that were there were very helpful.
James Carl
This ice cream tastes like commie trash.
Jay Flick
The land currently occupied by this establishment rightfully belongs to the Native Americans and should be promptly returned to these indigenous peoples. The ice, while quite tasty, is severely overpriced.
The boys and I came here because I wanted them to try a different ice cream place. Ben and Jerry's is classic to me- the flavors remind me of my childhood. I got the oatmeal cream pie- and it tastes exactly an oatmeal cream sandwich. The boys got strawberry marshmallow- a non dairy option- and strawberry cheesecake. I was a little disappointed that our ice cream wasn't a little harder- but it IS about a hundred degrees outside today. The air conditioning was very functional and the tables were clean. This was a great option for beating the heat today. I was able to get parking nearby for free because we came here after 630p on a Friday. Overall, five stars from me!
Erica Johnson
My daughter and i loved our ice cream it was yummy, and the place has two tables with two chairs each, so don't show up with a group to sit.
G M.
Cherry Garcia has been my favorite for years. But buy it from a supermarket on sale for $2.50 per pint. It is too pricey at this store.
Corey Mills
The young people are very polite and patient ice cream is impeccable. I love this place.
Semora R.
Phish food is my favorite ice cream, with cherry Garcia not trailing far behind I'm happy they are available
best ben and jerry’s ever
Atmosphere: 5
Food: 5
Service: 5
It's an ice cream shop but maybe needs to downsize because it doesn't get a lot of customers.
Atmosphere: 3
Food: 3
Service: 3
Food - great! Ben and Jerry’s is awesome if you like unique flavors.Service-wise - I don’t care if you’re young and a student. Customer service is important. Please be patient with your clients. Asked if it was free cone day and the young girl was frustrated because many people were asking about it on the wrong day. I understand it’s not your fault, but don’t be so irritated with clients because of some mild misinformation.Anyways - great ice cream!
Atmosphere: 3
Food: 5
Service: 1
I have been coming here regularly recently because this is one of the few ice cream spots I know of that offer fresh NON-SOY VEGAN ice cream.Yesterday March 27th, 2024 around 6:20pm, this EMPLOYEE was SO RUDE and actually COMBATIVE!I was surprised because the employees here are usually welcoming and friendly when I’ve come here. She wanted to keep mentioning a SHAKE, even though I clearly said I wanted the LARGE 3 scoops in the plastic cup.After she scooped the bowl which I didn’t want, she wanted to try to PLOP it into the plastic cup and I said “No, I want it newly made!” Doing that would mess the integrity of the ice cream and the setting of the toppings (which they could be more generous with).I was so unhappy I returned to the restaurant the next day and told the manager Silvia about this employees behavior. She made me a new one PROPERLY but I just don’t know if I’ll keep coming here anymore and probably look for another spot because upon reading all the reviews it seems this has been an issue in this establishment for years now which is why it’s probably EMPTY usually because the locals have learned not to go there.The ice cream is TASTY but this experience really turned me off. I would FIRE any employee that literally said not once, but TWICE that they “DON’T CARE”! Don’t care on unemployment then! Shoot!I think the only reason some come here is cuz this is the only Ben & Jerry’s for over 20 miles and in the whole city. What a shame.This is such a prime spot near the universities and a lot of other establishments but a business will lose the money they don’t make.I’ve been in the serving industry a long time and would NEVER treat a guest this way! You are being PAID to not be a jerk!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Strawberry Marshmallow
Chocolate fudge brownie is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Fudge Brownie Ice Cream
Ive been coming here for many years since they first opened many moons ago, the customer service is great. The issue I have is the fact that they don’t have every flavor in the freezer since it’s an actual Ben and Jerry’s I figure it would have at least that, it’s the strangest thing. This is probably the only B&J brick store in Philadelphia and has been.
Atmosphere: 5
Food: 5
Service: 5
Company dedicated to defunding police. Not good and shouldn’t mix business with politics. Bad ju ju there.
This was my first time at a Ben & Jerry. The two young ladies that were there were very helpful.
This ice cream tastes like commie trash.
The land currently occupied by this establishment rightfully belongs to the Native Americans and should be promptly returned to these indigenous peoples. The ice, while quite tasty, is severely overpriced.
Restaurantji Recommends
The boys and I came here because I wanted them to try a different ice cream place. Ben and Jerry's is classic to me- the flavors remind me of my childhood. I got the oatmeal cream pie- and it tastes exactly an oatmeal cream sandwich. The boys got strawberry marshmallow- a non dairy option- and strawberry cheesecake. I was a little disappointed that our ice cream wasn't a little harder- but it IS about a hundred degrees outside today. The air conditioning was very functional and the tables were clean. This was a great option for beating the heat today. I was able to get parking nearby for free because we came here after 630p on a Friday. Overall, five stars from me!
My daughter and i loved our ice cream it was yummy, and the place has two tables with two chairs each, so don't show up with a group to sit.
Cherry Garcia has been my favorite for years. But buy it from a supermarket on sale for $2.50 per pint. It is too pricey at this store.
The young people are very polite and patient ice cream is impeccable. I love this place.
Phish food is my favorite ice cream, with cherry Garcia not trailing far behind I'm happy they are available