Five Guys

1100 Cecil B. Moore Ave, Philadelphia
(215) 763-5489

Recent Reviews

Nadirah Williams

Kid-friendliness: Employees was kind and considerate of children.Wheelchair accessibility: There is ramps to get to and from.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Little Cheeseburger, Large Fries, Hamburger, Cajun Style

RaisingRachel

I love free refills but I can't stand Five Guys being so expensive. I'm not gonna lie it is fulfilling. I got a bacon cheeseburger, fries and drink. They give you so much fries no matter which size you get which is cool. I wish they would season the burger differently but the texture of it makes it fine. It's a messy burger with all those toppings I got so the bread broke apart.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon Cheeseburger

David Newhouse

They need to bring In N Out to the east coast ASAP. This food is overpriced and mid.

Atmosphere: 1

Food: 1

Service: 1

shannon rylee

Have given this place chance after chance but it keeps disappointing every time. They always seem to forget something in my order or they give us the wrong thing!! So annoying. Probably better off driving a little extra to go to a different

Atmosphere: 1

Food: 2

Service: 1

Yolanda Brown

Nice clean and organized store. good amount of traffic. Food was fresh and yummy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Fries

Vee Battle

I placed a mobile order online and arrived to pick it up. I said my name and the person grabbed the bag. Before they could hand it over two employees started yelling “take off your hood.” I was confused, and before I could respond more employees came over and started saying there’s a sign on the door saying you can’t have on a hood. I am Muslim and it is our holy month of Ramadan. As a woman I cannot be seen without a head covering in public. My hijab had gotten soaked in the rain earlier so I took it off in the car and just put my hood on to grab my food. I asked if I could just have my food and go, the employees continued to berate me insisting they would not give me my food unless I took my hood off. I eventually left with no food or refund issued as I now had four people yelling at me to take my hood off. This is not what I expect from an interaction that should have taken literally five seconds. The way I was spoken to was completely unprofessional. I do not expect five star treatment from a fast food restaurant, but I also do not expect to be yelled at and refused service simply because of the way I am dressed.

Joel Burch

The food was super hot straight outta the kitchen like a really great experience keep it up guys ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Burger

Rich M.

Good food. A wonderful choice for boardwalk style fries. Love the malt vinegar. What?!?!? I need to say more

Kay

If I could rate zero stars I would. Ordered door dash then they gave the food to the wrong driver, the assigned driver showed up looking for our food and was told another driver picked it up. Over an hour of waiting and we don’t have our food. Driver called trying to tell us that they weren’t gonna remake the food that we have to cancel the order (even tho you don’t get refunded for the money you just spent on the food) I’m assuming they think we stole the food and wanted extra? We sent a picture of the “your driver is heading to you” with our drivers NAME (the person who was still at five guys figuring out where our food was) and saying that he was still at the address of five guys to our driver so they could show the employee we definitely did not receive our food. they could’ve simply remade the food but instead argued about it with us and had our driver even call door dash. We get they’re not responsible for the drivers but they ARE responsible for giving out the RIGHT FOOD to said customer. Absolutely ridiculous poor customer service.

David Garnett

Can't call this one. Rolled-up the menu, looked at the prices, & cruised over to Popeye's. Hope that the goods there are worth it.

George Marrero

My favorite place get your burgers fresh and true love five guys yummy .

Sydney L.

Staff wasn’t very friendly. No parking. Freestyle machine was quality.

Chirag

The food quality is Five Guy's quality. The service is fast however the staff seems overworked and yet very friendly. The line is usually long and expect to wait for at least 10 minutes before ordering and another 10 for your to complete. Street Parking is rare in this area.

daray saafir

Who ever made me that bacon burger & Cajun fries need a raise asap ms or mr manager get that done lol but good food clean sealed perfectly good ??

Skylyftpcr Warp

Very friendly very clean very tasty. Thank you.

Load More