Arrived at 1pm. Place was mostly empty. Waitress immediately asked I was ready to order. No. Finally ordered a starter of tots and two entree salads. The salads came but the tots were AWOL. I had asked for them to be "extra done." They were not. They had clearly forgotten them and threw them together. Medium cooked tots on salad plate with sriracha and some microwaved Cheez Whiz. The entree salads were equally "meh." My friend had a 2-year-old. They had a booster seat but no bibs. Dessert was described as "strawberry ice cream sandwiched between a peanut butter cookie and an oatmeal cookie. A lot going on there." The two salads, tots starter, iced tea and diet coke were $51+tip? I will not make this mistake twice.
There were not a few tables seated when we arrived since we came at non-busy time. The staff was friendly and the food was good, though it did take a little bit for it to come out despite no one else being there. If I'm ever in town, I'll definitely come back!
Joe Platz
Solid bar menu and liquor/beer options
JeanneL
Mediocre food at high prices. First glass of wine was turned. Marguerite's were terrible and very sour. The stem glasses are small and drinks are 15 dollars plus. The waiter got three orders wrong. And we had to chase him down for attention. The salads were wilted and bitter and the chicken was dry.
Ed Seijo
First time while in town for a business trip. Food, menu and service were great.
Atmosphere: 5
Food: 5
Service: 5
Breana Lopez
Food was
Atmosphere: 3
Food: 2
Service: 3
Juanita Rugh
Had lunch here. Food was good. Service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Sara Crowe
Greasy
Atmosphere: 3
Food: 3
Service: 3
Robert Grabel
Consistent - Always terrible. Go to the Red Owl if you're in the neighborhood!Reviews can serve the the customer and the business. Customers can get a sense of whether to patronize the business and the business can learn and correct for problems. What's extra bad about Franklin is that I looked back at the bad reviews (like mine will be) and it's consistently the same problems - understaffed terrible service and poorly and incorrectly made mediocre food. And yet, they clearly choose not to learn from those reviews or do anything about it!This past Saturday, my wife and I went for breakfast. We live in the neighborhood and are always looking for great places - we really wanted to like it. In fact, this is the 2nd time we decided to give it a chance. The first time we gave up after waiting to be seated for 10 minutes and then waiting for water or any kind of service for another 10.This time we waited five minutes and were seated by a super friendly but way overworked waiter. Like last time, I could see they were absolutely understaffed. Scanning the room, I saw several other customers who seemed irritated...I ordered a breakfast drink and my wife ordered tea with milk. My drink came out within 5 minutes -lovely. To cut to the chase, my wife never got tea with milk - she got her tea after about three quarters through our overly long meal after we asked about it way too many times. Again, very nice waiter who was trying to do the "I don't need to write it down" thing very unsuccessfully. The major problem was my meal. I ordered an omelette with my own choice of ingredients. It came out with the wrong cheese. Now we're already forty minutes in and between the tea and the wrong omelette, I was ready to call it quits. And I should have. I let my waiter know and after a much longer wait the 2nd time, he brought out an omelette with the wrong breakfast meat. Ironically, the food isn't terrible - it's just that you probably won't get what you ordered. This was the theme of multiple other bad reviews - and there were a lot of them!So, that was our 2nd and absolute last experience. If you have an average size foot, it's about 189 steps to the Red Owl Tavern in the Hotel Monaco - I checked today while walking my dogs. They serve you in a very appropriate amount of time - and they actually serve you what you order. It's awesome. Skip Franklin Social!
__
Had a very bad experience with staff service not what I expected.
One of my favorite bars in the city. The food is so good here. Drinks are amazing. If you're a beer drinker, then you may be disappointed as they don't keep beer on tap. It's bottles and cans only. It's a pricey place so going during restaurant week is a good option if you're watching your budget. Service is always exceptional. I'd highly recommend checking them out.
Atmosphere: 5
Food: 5
Service: 5
CherylC
I feel like they gave us day old meat. The salmon was dry and over cooked, The coconut basmati rice was more like grits. the ribs was hard and dry. The drinks was good. And the service was great.
Fred Sparks
Jakob made an amazing Old Fashion!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pie
Diana Alfonso
Great food, even better drinks! Think the bartenders name was Blake or Jake. 10/10
Atmosphere: 5
Food: 5
Service: 5
Darnetta Morris
Malik Clark is the best host and did not miss a step and never had to wait for
Arrived at 1pm. Place was mostly empty. Waitress immediately asked I was ready to order. No. Finally ordered a starter of tots and two entree salads. The salads came but the tots were AWOL. I had asked for them to be "extra done." They were not. They had clearly forgotten them and threw them together. Medium cooked tots on salad plate with sriracha and some microwaved Cheez Whiz. The entree salads were equally "meh." My friend had a 2-year-old. They had a booster seat but no bibs. Dessert was described as "strawberry ice cream sandwiched between a peanut butter cookie and an oatmeal cookie. A lot going on there." The two salads, tots starter, iced tea and diet coke were $51+tip? I will not make this mistake twice.
There were not a few tables seated when we arrived since we came at non-busy time. The staff was friendly and the food was good, though it did take a little bit for it to come out despite no one else being there. If I'm ever in town, I'll definitely come back!
Solid bar menu and liquor/beer options
Mediocre food at high prices. First glass of wine was turned. Marguerite's were terrible and very sour. The stem glasses are small and drinks are 15 dollars plus. The waiter got three orders wrong. And we had to chase him down for attention. The salads were wilted and bitter and the chicken was dry.
First time while in town for a business trip. Food, menu and service were great.
Atmosphere: 5
Food: 5
Service: 5
Food was
Atmosphere: 3
Food: 2
Service: 3
Had lunch here. Food was good. Service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Greasy
Atmosphere: 3
Food: 3
Service: 3
Consistent - Always terrible. Go to the Red Owl if you're in the neighborhood!Reviews can serve the the customer and the business. Customers can get a sense of whether to patronize the business and the business can learn and correct for problems. What's extra bad about Franklin is that I looked back at the bad reviews (like mine will be) and it's consistently the same problems - understaffed terrible service and poorly and incorrectly made mediocre food. And yet, they clearly choose not to learn from those reviews or do anything about it!This past Saturday, my wife and I went for breakfast. We live in the neighborhood and are always looking for great places - we really wanted to like it. In fact, this is the 2nd time we decided to give it a chance. The first time we gave up after waiting to be seated for 10 minutes and then waiting for water or any kind of service for another 10.This time we waited five minutes and were seated by a super friendly but way overworked waiter. Like last time, I could see they were absolutely understaffed. Scanning the room, I saw several other customers who seemed irritated...I ordered a breakfast drink and my wife ordered tea with milk. My drink came out within 5 minutes -lovely. To cut to the chase, my wife never got tea with milk - she got her tea after about three quarters through our overly long meal after we asked about it way too many times. Again, very nice waiter who was trying to do the "I don't need to write it down" thing very unsuccessfully. The major problem was my meal. I ordered an omelette with my own choice of ingredients. It came out with the wrong cheese. Now we're already forty minutes in and between the tea and the wrong omelette, I was ready to call it quits. And I should have. I let my waiter know and after a much longer wait the 2nd time, he brought out an omelette with the wrong breakfast meat. Ironically, the food isn't terrible - it's just that you probably won't get what you ordered. This was the theme of multiple other bad reviews - and there were a lot of them!So, that was our 2nd and absolute last experience. If you have an average size foot, it's about 189 steps to the Red Owl Tavern in the Hotel Monaco - I checked today while walking my dogs. They serve you in a very appropriate amount of time - and they actually serve you what you order. It's awesome. Skip Franklin Social!
Had a very bad experience with staff service not what I expected.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
One of my favorite bars in the city. The food is so good here. Drinks are amazing. If you're a beer drinker, then you may be disappointed as they don't keep beer on tap. It's bottles and cans only. It's a pricey place so going during restaurant week is a good option if you're watching your budget. Service is always exceptional. I'd highly recommend checking them out.
Atmosphere: 5
Food: 5
Service: 5
I feel like they gave us day old meat. The salmon was dry and over cooked, The coconut basmati rice was more like grits. the ribs was hard and dry. The drinks was good. And the service was great.
Jakob made an amazing Old Fashion!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pie
Great food, even better drinks! Think the bartenders name was Blake or Jake. 10/10
Atmosphere: 5
Food: 5
Service: 5
Malik Clark is the best host and did not miss a step and never had to wait for
Atmosphere: 5
Food: 5
Service: 5