Masal Cafe & Bakery

11909 Bustleton Ave, Philadelphia
(267) 616-6611

Recent Reviews

Sharika M.

The restaurant is cute and clean but I would not dine here. There are hidden charges everywhere! They charge you $2.50 per water, despite having glasses set out. The water bottle is from BJ's, not even Fiji or Smart Water etc. If you don't pay cash, there's a hefty charge on your bill. Gratitude is preset, even though at the end of the bill there is options of percentages, there's no wiggle room to adjust the gratitude. We asked whether or not this specific Turkish restaurant minces or uses solid meat for their adana kabobs, as I've seen it prepared both ways. The waitress confirms twice that the adana kabobs here are full meat pieces and not minced. Lo and behold, the adana kabobs come out minced. Furthermore, we asked for the Chicken Adana Sandwich but was provided the Chicken Adana Entree. The cost comparison is two fold. When we present this to the waitress, she said "adana means entree". Then why does it say "adana" under the chicken sandwich as well? We asked for the bill to be adjusted but just got some meaningless head nods. I'm curious to see if my billing changes in the next few business days on my card. Food was mediocre.

Meral Ayrik

Came here once before with friends it was okey. Decided to come here with my husband and kids and waited at the table without menus for 20 minutes. Decided to walk out and nobody even said anything even though they noticed us walking out.

Atmosphere: 1

Food: 1

Service: 1

Ozzie Smith

Sat there for 15 minutes with my wife and kids, didn’t get menus. Restaurant wasn’t busy where I would understand them forgetting.

Atmosphere: 3

Food: 1

Service: 1

Layal Al-Said

Mashallah, the restaurant is very nice and the food is

Atmosphere: 5

Food: 5

Service: 5

samar alasbahi

If I could give more than 5 stars I will, I left the place and was more than happy, the food ,tea , and dessert was perfect. The waitress Delara was so helpful and so was the owner, they were kind to us the whole time. The best I ever tasted ?good luckKid-friendliness: They were so kind with the kids and were playful with my son

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mixed Grill Platter for 2

Mystery Shopper

Modern,atmospheric place to go)Highly recommended to visit with friends or family!!I was surprised and impressed.

Atmosphere: 5

Food: 4

Service: 4

Yevgeniy Shcherbakov

Went there for the first time and we loved the place. My wife and I went here for some desserts and loved the selection. The desserts were fresh and very tasty. The service was great. The waitress was attentive and nice. The place is specious and looks nice and tidy. We peeked at the menu and there were a good amount of popular Turkish dishes. Next time we will come back for kebabs and stuff.

Atmosphere: 5

Food: 5

Service: 5

Yana Kozhushko

Ridvan is amazing at customer service. Very professional, everything was amazing.

Atmosphere: 5

Food: 5

Service: 5

Khazrat Batirov

Paid a visit yesterday, if you know Turkish cuisine this is one of the best places to

Atmosphere: 5

Food: 5

Service: 5

Ozgur Petek

everything was very nice

bogdan nagirniak

Great place. Recently opened up. Went here on a Monday for a Birthday. The food was really unique and delicious. The customer service was great too.

Atmosphere: 5

Food: 5

Service: 5

Taylor Teliatnikov

Their desserts they offer look really nice but the wraps/gyros we got were disappointing. They were supposed to come with cacik sauce (yogurt sauce similar to tzatziki) but didn’t notice any while we were eating them. Tasted super dry without it and barely any flavor there. The chicken shish(kebab) inside my wrap was just dry chicken breast. Did not taste like it came off the grill at all. When I was placing my order, the person barely understood me. Advice to owners, please make sure that your staff can speak and understand English well. It can become frustrating for customers when there is a language barrier. I do want to add that the restaurant itself is beautiful. I like the atmosphere and the esthetics.

Atmosphere: 4

Food: 2

Service: 2

Maria Eugenia Martinez

A unique and very good experience, we will

Atmosphere: 5

Food: 5

Service: 5

Elizabeth

The food was excellent, the service and the place were magnificent, we were served by a very friendly girl from Ukraine.

Atmosphere: 5

Food: 5

Service: 5

Aleksandra Minkh

Our first and last time there. The food was terrible - not cooked properly and had no taste. Not even slightly close to the famous Turkish cusine! Super overpriced.The only good thing about this place is their waitress Dilara.

Atmosphere: 2

Food: 1

Service: 4

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