The only seasoning they use is oil. Every type of noodle is bland and overcooked. I'm pissed this is what I had to use my food credit on. The casino needs another food option during the afternoon because this was literally appalling.
Atmosphere: 2
Food: 1
Service: 2
Tuyen Bui
Probably the worst customer service I've ever had. I bought take out so I can watch Monday night football at the sports book. I came back for the desert because they have ice cream on the menu. The lady says sorry we don't do take out ice cream. I said OK I'll eat in. Then she talks to some guy then tells me oh sorry we don't do just ice cream for dine in. Spend your money somewhere else where they are friendlier.
Atmosphere: 1
Service: 1
Zaquette Everett
Wanted a quick bite to eat while family was playing slots. Food and customer service was great.
Atmosphere: 4
Food: 4
Service: 4
Sharon D. Ulett
I have been to this restaurant numerous times on my visits to Rivers Casino. The foods that I have tried are pretty good, but I have decided not to return because of poor customer service provided by one of their managers (Calvin). I took my friend (a Vegan) from out of town there on 6/17/23. The selections for Vegans are extremely limited; however he ordered a vegetable dish, which included large pieces of garlic. At the very end of his meal as he was about to consume the last two pieces of garlic, he realized that one was a piece of bone. A couple suggested that we let the server know. He called Calvin over who claimed that since my guest had finished his meal, there was nothing he could do. He even implied that the bone might have come from my plate, even though I wasn't eating anything with bones. Calvin walked away without offering an apology. The couple next to us said they would never eat there again and left. I called Calvin over and let him know that we did not appreciate the unprofessional way he handled the situation and that I would be writing a review. I paid my check in full and didn't mind, but I think an apology was in order.Vegetarian options: Too limited ?
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: General TSO
Wei Lin
his name Tom gian The cashier is very bad Very rude It was an old man
Polina Osipova
Good selection, but our food was a bit bland . Tofu was way too mushy, pepper steak too rubbery. The staff was very, very friendly and attentive though. Prices are definitely above average.
PattiC
Great food and service! The manager is super nice and wants to accommodate everyone. There was a mix up with the reservations.she handled quite well. The food is delicious and authentic. Spring rolls and chicken fried rice. The tea was awesome too!
This was a pleasant surprise. Food was very good, hot and fresh. Only complaint was the seasoning on all the dishes we had was slightly bland but that could just be us and our preference. Service was good, seated promptly on a Friday night, hot tea was delicious and everyone was friendly. Price point can't be beat. Of all the (3) casino Chinese restaurants (here, Parx and Live) this was our favorite all around
LaLa Garrett
The shrimp fried rice is always delicious. The customer service was nice to.
Michael Moore
$18 (before tax) for a chicken and broccoli lunch combo.. portions were very very small. Probably 70% rice.. the lady who wrung me up was a little rude too. I've recently had $7 chicken and broccoli with much better portions. I can not recommend this place.
Food is always fast, fresh and delicious. Good portion size, we always have left overs. It’s was truly delicious yummy.
Sabita Sharma
I am giving them 2For speed and service. Rice is dry and meat taste old. Rivers should get rid of it if they don’t change it.
9dhc
Enjoyed great service and food in stylish setting. We left the restaurant an hour before showtime (a fantastic ABBA The Concert tribute show). Since the place can fill up reservations are suggested if you are cutting it closer.
TriciaG
I can't rate this restaurant because when I arrived they told me they were closed. It was very unfortunate because I drove out of the way because this is one of the only reservations I could find. The reservation was actually confirmed. It wouldn't let me proceed without doing the rating. It was really inconvenient and unfortunate that I drove all the way there to find out my reservation wasn't available and they had already closed.
I can't rate this restaurant because when I arrived they told me they were closed. It was very unfortunate because I drove out of the way because this is one of the only reservations I could find. The reservation was actually confirmed. It wouldn't let me proceed without doing the rating. It was really inconvenient and unfortunate that I drove all the way there to find out my reservation wasn't available and they had already closed.
The only seasoning they use is oil. Every type of noodle is bland and overcooked. I'm pissed this is what I had to use my food credit on. The casino needs another food option during the afternoon because this was literally appalling.
Atmosphere: 2
Food: 1
Service: 2
Probably the worst customer service I've ever had. I bought take out so I can watch Monday night football at the sports book. I came back for the desert because they have ice cream on the menu. The lady says sorry we don't do take out ice cream. I said OK I'll eat in. Then she talks to some guy then tells me oh sorry we don't do just ice cream for dine in. Spend your money somewhere else where they are friendlier.
Atmosphere: 1
Service: 1
Wanted a quick bite to eat while family was playing slots. Food and customer service was great.
Atmosphere: 4
Food: 4
Service: 4
I have been to this restaurant numerous times on my visits to Rivers Casino. The foods that I have tried are pretty good, but I have decided not to return because of poor customer service provided by one of their managers (Calvin). I took my friend (a Vegan) from out of town there on 6/17/23. The selections for Vegans are extremely limited; however he ordered a vegetable dish, which included large pieces of garlic. At the very end of his meal as he was about to consume the last two pieces of garlic, he realized that one was a piece of bone. A couple suggested that we let the server know. He called Calvin over who claimed that since my guest had finished his meal, there was nothing he could do. He even implied that the bone might have come from my plate, even though I wasn't eating anything with bones. Calvin walked away without offering an apology. The couple next to us said they would never eat there again and left. I called Calvin over and let him know that we did not appreciate the unprofessional way he handled the situation and that I would be writing a review. I paid my check in full and didn't mind, but I think an apology was in order.Vegetarian options: Too limited ?
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: General TSO
his name Tom gian The cashier is very bad Very rude It was an old man
Good selection, but our food was a bit bland . Tofu was way too mushy, pepper steak too rubbery. The staff was very, very friendly and attentive though. Prices are definitely above average.
Great food and service! The manager is super nice and wants to accommodate everyone. There was a mix up with the reservations.she handled quite well. The food is delicious and authentic. Spring rolls and chicken fried rice. The tea was awesome too!
This was a pleasant surprise. Food was very good, hot and fresh. Only complaint was the seasoning on all the dishes we had was slightly bland but that could just be us and our preference. Service was good, seated promptly on a Friday night, hot tea was delicious and everyone was friendly. Price point can't be beat. Of all the (3) casino Chinese restaurants (here, Parx and Live) this was our favorite all around
The shrimp fried rice is always delicious. The customer service was nice to.
$18 (before tax) for a chicken and broccoli lunch combo.. portions were very very small. Probably 70% rice.. the lady who wrung me up was a little rude too. I've recently had $7 chicken and broccoli with much better portions. I can not recommend this place.
Restaurantji Recommends
Food is always fast, fresh and delicious. Good portion size, we always have left overs. It’s was truly delicious yummy.
I am giving them 2For speed and service. Rice is dry and meat taste old. Rivers should get rid of it if they don’t change it.
Enjoyed great service and food in stylish setting. We left the restaurant an hour before showtime (a fantastic ABBA The Concert tribute show). Since the place can fill up reservations are suggested if you are cutting it closer.
I can't rate this restaurant because when I arrived they told me they were closed. It was very unfortunate because I drove out of the way because this is one of the only reservations I could find. The reservation was actually confirmed. It wouldn't let me proceed without doing the rating. It was really inconvenient and unfortunate that I drove all the way there to find out my reservation wasn't available and they had already closed.
I can't rate this restaurant because when I arrived they told me they were closed. It was very unfortunate because I drove out of the way because this is one of the only reservations I could find. The reservation was actually confirmed. It wouldn't let me proceed without doing the rating. It was really inconvenient and unfortunate that I drove all the way there to find out my reservation wasn't available and they had already closed.