Subway

1625 Chestnut St F1, Philadelphia
(215) 851-8019

Recent Reviews

Jordan Kendrick

Stay away from this location! Very rude employees and they make up their own prices! I came here to grab lunch and had a horrible experience. I wasn't greeted when I walked up the lady just stared at me after I said "Hello". She started making my sandwich and she asked what kind of cheese I wanted I said "Pepperjack" she gives me American Cheese. I asked for some ranch on my sandwich she puts a dab and got irritated that I asked for more. Then she gives me the total and it's totally different from what I seen on the board. When I asked her for a breakdown of my price she points at the menu board and says, "This is what you asked for" she wasn't helpful. The cashier was very rude and nasty. It seems like she hates her job and I'm highly disgusted and will never eat at this location again.Side note to the lady helped me I called corporate and I will be following up with them again next week about your nasty attitude.

Atmosphere: 1

Food: 1

Service: 1

vivek kumar upadhyay

I ordered through app. They messed it up. Toppings were missing. From one of the sandwich cheese was missing. The bread was not toasted.Never ever order from here. It was the worst subway experience ever. I cant go back to the location and complaint after coming home.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Buffalo Chicken

Derek S.

The employee made the sandwices the way they wanted and didn't listen at all. The sandwiches look great on TV, these looked terrible. The meat didn't taste that fresh on the Italiano. Definitely disappointed. The cookie was the best thing I got.

Atmosphere: 1

Food: 2

Service: 1

aditya bhatt

Very bad staff behaviour

Bhanu Sree

Horrible experience, Firstly team member named my order wrongly and lettuce was so bad. I don’t know why people sell expired products. I think food government should take action on such places for selling such foods.

Atmosphere: 1

Food: 1

Service: 1

Nissi Lachhab

A horrible place , the lady who works there got a nasty attitude and throw the sandwiches at me not up mention that the place is nasty

jerin jacob

The young lady at the counter was very unprofessional and rude, ordered the Mexicali, didn’t bothered what the customer wants to put instead she did her own way and in the end tossed the food at the counter in front of everyone.the other old lady was still fine compared to the young one , even tho she argued but in a professional way .The young lady need some training in customer service else I don’t see that place getting better soon . Whoever owns that place need to speak to to the employee1) greet and smile2)listen to the customer what they want ,if need to argue then do it in a professional manner and calmly .

Shay B

Don’t order from this Subway they do not participate in Subway customer promotional deals/discounts!

Steve A

Watch out for this place, they tried to charge me 19 bucks for a wrap

Tim Peters

Refused to honor nationwide Subway free 6” sub during promo-hours. Also inline with other comments that the server was stand-offish and displayed poor customer service manner. Won’t be visiting again.

Hari Kumar

This subway is inside the mall (food court). It is clean and service is normally fast.

Brian J.

Refused to honor nationwide Subway free 6" sub during promo-hours. Also the server was stand-offish and displayed poor customer service manner. Won't be visiting again.

adam adam

The woman who wears a veil has a mental problem and speaks rudely. Employers must stop her at once because she cannot represent the name of your store

Steve Arnold

Watch out for this place, they tried to charge me 19 bucks for a wrap

Kenneth Johnson

This is my go to spot breakfast, lunch n snacks

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