Out of towners here, food was great. Service was great. Overall, such a good experience and great vibe to the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps
Matt Planer
Delicious. Very close to Jefferson if you are visiting and want something close and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps
Anna VanDusen
Locks their doors an hour early
Heather C.
We came in here to kill some time. With the name, we didn't expect it to have such a large bar. The drinks were mediocre at best. The fries did smell amazing. I recommend sticking with wraps and fries. I would not come back to drink at the bar.
brendamiller photography
Philly Cheesesteak Wraps pairs wonderfully with naked grilled chicken wings. Good vibes. Excellent for watching sports.
Food is great. But I have had the same server multiple times. She is always rude and acts like she would rather be anywhere else besides helping me as the customer. Final straw..... I was in about three weeks ago to pick up my takeout order. I got there a few minutes before the food was ready. She acted annoyed that I was there and when the food was ready, she tossed the bag across the bar at me without saying anything to me. Do better. It's really not that hard.
J J
Despite giving Wrap Shack a second chance, my recent visit to Wrap Shack left me disappointed with both the service and the experience as a whole. While I must admit that the sweet potato tater tots were the highlight of the meal, the numerous issues I encountered overshadowed any redeeming qualities.Once again, I encountered the same waitress/bartender named Grace, who continued to exhibit an astonishing level of rudeness and lack of customer service skills. Even after getting my order wrong, she still up-charged me and my wrap didn't even come in the expected wrap form (it arrived on a roll). They also charged me an exorbitant $18 for it.Cheesesteak was mid- I requested extra cheese and it was haphazardly placed on top of the roll, rather than being properly incorporated into the meat. As a result, the cheese kept sliding off, revealing dry and unappetizing meat.Despite the wrong order, the waitress did not acknowledge the mistake or offer an apology. In fact, she seemed to intentionally ignore me on multiple occasions. It was evident that she cared little for the satisfaction of paying customers.The waitress, seemed annoyed by us being there, giving the impression that she was prioritizing other customers, particularly the men sitting at the bar. This biased treatment was not an isolated incident, as my female colleagues also shared similar negative experiences with her.As someone who values good service and is typically a generous tipper, I find it difficult to justify a 20% mandatory gratuity for such consistently poor customer service. My primary concern lies with the overall lack of attentiveness and professionalism displayed by the staff.I will not be returning to Wrap Shack. It is truly disheartening to witness such disregard for customer satisfaction and professionalism. I would strongly advise others to consider alternative dining options that prioritize both quality food and respectful treatment of their patrons.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Sweet Potato Tots
Y G.
Hidden gem in Center City. They have a $17 pitcher of margaritas that are so good and the bartender we had was generous with his pour. I had a falafel gyro that was AMAZING!!! Good place to start the evening or chill there with friends all night.
Dan Sapienza
I stop here whenever I’m in the area. The wraps are great, the beer cold, and the staff is always friendly. Definitely recommended, but only some of you. I like that it isn’t always crowded.
Atmosphere: 4
Food: 5
Service: 5
Jason Kichline
Wrap was fine. No complaints but not going to rush back for another.
Great place to have a beer and sandwich while watching the game.Wheelchair accessibility: Ground level with standard door. Bar area not set up for wheelchairs. Indoor and outdoor tables at appropriate height.
Atmosphere: 5
Food: 5
Service: 5
Thabo Keene
First and last time eating from here. I call to order a grilled chicken gyro, the guy on the phone says we have lamb and falafel gyros… I ask well do you have grilled chicken?, he says “oh yeah we can sub it out for you”.. ok fine.. I order my gyro add avocado, I get my food it’s $18. A bit over priced for a gyro but fine I’m thinking maybe it will be worth it. I was wrong.. not worth the walk I took to get here. My chicken was dry and unseasoned, and they charged $3 for adding avocado and my avocado was brown. For 3 buck can I have fresh avos… thumbs down
Atmosphere: 1
Food: 1
Service: 1
Eric Cesar Morales
Burger was great. Crab artichoke dip had too much mayo. Tacos were alright, but a little bland. Service was excellent.
Joshua Samosas1
Some wokers are bad attitude and mean to all who comes to this place. It's not equal service.
Atmosphere: 3
Food: 5
Service: 1
Althea Morgan
I took my daughter who doesn't like eating out here to celebrate. It was quite homey and she enjoyed her meal.
Out of towners here, food was great. Service was great. Overall, such a good experience and great vibe to the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps
Delicious. Very close to Jefferson if you are visiting and want something close and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps
Locks their doors an hour early
We came in here to kill some time. With the name, we didn't expect it to have such a large bar. The drinks were mediocre at best. The fries did smell amazing. I recommend sticking with wraps and fries. I would not come back to drink at the bar.
Philly Cheesesteak Wraps pairs wonderfully with naked grilled chicken wings. Good vibes. Excellent for watching sports.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Philly Cheesesteak, Wraps, Wings
Food is great. But I have had the same server multiple times. She is always rude and acts like she would rather be anywhere else besides helping me as the customer. Final straw..... I was in about three weeks ago to pick up my takeout order. I got there a few minutes before the food was ready. She acted annoyed that I was there and when the food was ready, she tossed the bag across the bar at me without saying anything to me. Do better. It's really not that hard.
Despite giving Wrap Shack a second chance, my recent visit to Wrap Shack left me disappointed with both the service and the experience as a whole. While I must admit that the sweet potato tater tots were the highlight of the meal, the numerous issues I encountered overshadowed any redeeming qualities.Once again, I encountered the same waitress/bartender named Grace, who continued to exhibit an astonishing level of rudeness and lack of customer service skills. Even after getting my order wrong, she still up-charged me and my wrap didn't even come in the expected wrap form (it arrived on a roll). They also charged me an exorbitant $18 for it.Cheesesteak was mid- I requested extra cheese and it was haphazardly placed on top of the roll, rather than being properly incorporated into the meat. As a result, the cheese kept sliding off, revealing dry and unappetizing meat.Despite the wrong order, the waitress did not acknowledge the mistake or offer an apology. In fact, she seemed to intentionally ignore me on multiple occasions. It was evident that she cared little for the satisfaction of paying customers.The waitress, seemed annoyed by us being there, giving the impression that she was prioritizing other customers, particularly the men sitting at the bar. This biased treatment was not an isolated incident, as my female colleagues also shared similar negative experiences with her.As someone who values good service and is typically a generous tipper, I find it difficult to justify a 20% mandatory gratuity for such consistently poor customer service. My primary concern lies with the overall lack of attentiveness and professionalism displayed by the staff.I will not be returning to Wrap Shack. It is truly disheartening to witness such disregard for customer satisfaction and professionalism. I would strongly advise others to consider alternative dining options that prioritize both quality food and respectful treatment of their patrons.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Sweet Potato Tots
Hidden gem in Center City. They have a $17 pitcher of margaritas that are so good and the bartender we had was generous with his pour. I had a falafel gyro that was AMAZING!!! Good place to start the evening or chill there with friends all night.
I stop here whenever I’m in the area. The wraps are great, the beer cold, and the staff is always friendly. Definitely recommended, but only some of you. I like that it isn’t always crowded.
Atmosphere: 4
Food: 5
Service: 5
Wrap was fine. No complaints but not going to rush back for another.
Food: 3
Restaurantji Recommends
Great place to have a beer and sandwich while watching the game.Wheelchair accessibility: Ground level with standard door. Bar area not set up for wheelchairs. Indoor and outdoor tables at appropriate height.
Atmosphere: 5
Food: 5
Service: 5
First and last time eating from here. I call to order a grilled chicken gyro, the guy on the phone says we have lamb and falafel gyros… I ask well do you have grilled chicken?, he says “oh yeah we can sub it out for you”.. ok fine.. I order my gyro add avocado, I get my food it’s $18. A bit over priced for a gyro but fine I’m thinking maybe it will be worth it. I was wrong.. not worth the walk I took to get here. My chicken was dry and unseasoned, and they charged $3 for adding avocado and my avocado was brown. For 3 buck can I have fresh avos… thumbs down
Atmosphere: 1
Food: 1
Service: 1
Burger was great. Crab artichoke dip had too much mayo. Tacos were alright, but a little bland. Service was excellent.
Some wokers are bad attitude and mean to all who comes to this place. It's not equal service.
Atmosphere: 3
Food: 5
Service: 1
I took my daughter who doesn't like eating out here to celebrate. It was quite homey and she enjoyed her meal.
Atmosphere: 4
Food: 4
Service: 4