This particular D&D on 31 north by the high school is wonderful. Great food, great staff!
Atmosphere: 5
Food: 5
Service: 5
Glenn Lurie
DD what else can I
Atmosphere: 2
Food: 4
Service: 4
Sansung Chang
The girl who used to work at the front gave me a donut with the gloves she used while cleaning. Gloves are not meant to protect your hands like that; they should be used for hygiene.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Sean Markert
Everytime I walk in, I get a happy greeting from the employees! Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Cali Beilman
I am a frequent flyer at the Nutt Road location, and I can’t explain to you how excellent the service is. The food and coffee are always made expediently, yet perfectly. Moreover, how KIND and attentive the staff are. They always manage to put a smile on my face on the way to work. Hands down recommend this Dunkin’ Donuts location for your coffee and food run! Your hard work does not go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
Drew Gysi
Yelling, yelling, yelling…literally yelling LOUD from the workers in the back! How can one have a relaxing coffee knowing that every few minutes someone is YELLING loud, and not a one second yell, but 10sec or more each time!Use the drive through…or go somewhere else.Side note…they are on their phones constantly! Workers, consider custom service and put the phones down!
Atmosphere: 1
Food: 4
Service: 4
Vishal D.
Horrible service. One very rude Employee who wasted my time in the drive through and I left without even getting the order I had already paid for.
Barb Bayer
My hubby bought me their croissants egg cheese bacon sandwich. My oh my was that delicious.Parking: N/AWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Muffins, Iced Macchiato, Coolatta, Wake
Coffee ordered with cream and sugar... No sugar added.You had 2 jobs and you couldn't complete both??Bad attitude at the drive through. Not going to this one ever again.
Atmosphere: 1
Food: 1
Service: 1
Michael Nish
It's Dunkin'. I had some time to kill while a family member was receiving a procedure at the Phoenix Hospital nearby.My breakfast sandwich was sloppily put together...it literally looked like parts were thrown together (I straightened it out for a photo). The croissant tasted OK. Coffee was non-descript and lacked flavor...I used to love Dunkin' coffee very much.The only redemptive quality of my breakfast was receiving a $1.49 discount on my sandwich with the purchase of coffee (any size).Customer service is somewhat lacking.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese
DmrCreations
This place has changed so much since new ownership has been in affect. Horrible service. My son and I came one morning and were not sure if the dining was opened so we were waiting out in front. Unreal the stares from the employees we so obnoxious. Then when we finally did go in my son said the woman was rude to him as I came out of restroom. I came in another time as my son didn't even want to deal with them > I tried again to get some egg wraps and they were burnt and put into the same wrapper and they just threw them on the counter before wrapping them. No have a good day, no smile ... I know alot of others as well that told me they would not come back. Learn people skills before opening up a business. The parking lot besides drive threw has been empty. Will not come back ever.
Atmosphere: 1
Food: 1
Service: 1
Shai Loux
My food wasn't hot enough and there was to much ice in my coffee
Envizion Solution
Really need to stop giving this place another chance. Every time is a BAD experience. Drive through this time. All I wanted was 2 vanilla crème donuts. I asked 2x. She replied 2x and it was confirmed that they had them. Since they did this time I decided to also get munchkins. Got to the window & even added 1 more for my son who likes chocolate icing with sprinkles. Got home-opened bag-2 Boston Crème!!! Literally these turn my stomach. I called since I was now home across town. Rude rude rude!!! Said no manager was there…not sure how they run without management!!?? Asked what they were gonna do & all they did was argue with me. I asked her name & she hung up on me. I had to drive all the way back across town with the wrong order for a refund…still no kind words. I asked whom I spoke with on the phone. She said Courtney…probably a lie. I was raised so much better than this & in all my years dealing with customers …you are kind & you accommodate. Period. No exceptions. This is my home town. You need to explain to your employees that locals are the life blood of your business. And yes they will tell others about their experiences. Very Bad for business. Also….my son said his donut tasted hard & yucky. I tried the munchkins…yep…tasted like they were made yesterday. Absolutely NOT fresh! I suggest if you want to go here…choose a different DD in another town.
Excellent cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Service needs a serious upgrade.
This particular D&D on 31 north by the high school is wonderful. Great food, great staff!
Atmosphere: 5
Food: 5
Service: 5
DD what else can I
Atmosphere: 2
Food: 4
Service: 4
The girl who used to work at the front gave me a donut with the gloves she used while cleaning. Gloves are not meant to protect your hands like that; they should be used for hygiene.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Everytime I walk in, I get a happy greeting from the employees! Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I am a frequent flyer at the Nutt Road location, and I can’t explain to you how excellent the service is. The food and coffee are always made expediently, yet perfectly. Moreover, how KIND and attentive the staff are. They always manage to put a smile on my face on the way to work. Hands down recommend this Dunkin’ Donuts location for your coffee and food run! Your hard work does not go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
Yelling, yelling, yelling…literally yelling LOUD from the workers in the back! How can one have a relaxing coffee knowing that every few minutes someone is YELLING loud, and not a one second yell, but 10sec or more each time!Use the drive through…or go somewhere else.Side note…they are on their phones constantly! Workers, consider custom service and put the phones down!
Atmosphere: 1
Food: 4
Service: 4
Horrible service. One very rude Employee who wasted my time in the drive through and I left without even getting the order I had already paid for.
My hubby bought me their croissants egg cheese bacon sandwich. My oh my was that delicious.Parking: N/AWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Muffins, Iced Macchiato, Coolatta, Wake
Restaurantji Recommends
Coffee ordered with cream and sugar... No sugar added.You had 2 jobs and you couldn't complete both??Bad attitude at the drive through. Not going to this one ever again.
Atmosphere: 1
Food: 1
Service: 1
It's Dunkin'. I had some time to kill while a family member was receiving a procedure at the Phoenix Hospital nearby.My breakfast sandwich was sloppily put together...it literally looked like parts were thrown together (I straightened it out for a photo). The croissant tasted OK. Coffee was non-descript and lacked flavor...I used to love Dunkin' coffee very much.The only redemptive quality of my breakfast was receiving a $1.49 discount on my sandwich with the purchase of coffee (any size).Customer service is somewhat lacking.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese
This place has changed so much since new ownership has been in affect. Horrible service. My son and I came one morning and were not sure if the dining was opened so we were waiting out in front. Unreal the stares from the employees we so obnoxious. Then when we finally did go in my son said the woman was rude to him as I came out of restroom. I came in another time as my son didn't even want to deal with them > I tried again to get some egg wraps and they were burnt and put into the same wrapper and they just threw them on the counter before wrapping them. No have a good day, no smile ... I know alot of others as well that told me they would not come back. Learn people skills before opening up a business. The parking lot besides drive threw has been empty. Will not come back ever.
Atmosphere: 1
Food: 1
Service: 1
My food wasn't hot enough and there was to much ice in my coffee
Really need to stop giving this place another chance. Every time is a BAD experience. Drive through this time. All I wanted was 2 vanilla crème donuts. I asked 2x. She replied 2x and it was confirmed that they had them. Since they did this time I decided to also get munchkins. Got to the window & even added 1 more for my son who likes chocolate icing with sprinkles. Got home-opened bag-2 Boston Crème!!! Literally these turn my stomach. I called since I was now home across town. Rude rude rude!!! Said no manager was there…not sure how they run without management!!?? Asked what they were gonna do & all they did was argue with me. I asked her name & she hung up on me. I had to drive all the way back across town with the wrong order for a refund…still no kind words. I asked whom I spoke with on the phone. She said Courtney…probably a lie. I was raised so much better than this & in all my years dealing with customers …you are kind & you accommodate. Period. No exceptions. This is my home town. You need to explain to your employees that locals are the life blood of your business. And yes they will tell others about their experiences. Very Bad for business. Also….my son said his donut tasted hard & yucky. I tried the munchkins…yep…tasted like they were made yesterday. Absolutely NOT fresh! I suggest if you want to go here…choose a different DD in another town.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts