I waited for 30 minutes and when my order came out, it was wrong. So then it was put in again. A simple 4 slices of pizza. I stood there and watched customers after me getting their pizza. Michael was the only helpful employee there. It was pure chaos. He went back to the kitchen a couple times to see what was going on.The whole process took almost an hour. At that point I should have received my money back.Update: The ordering process is much smoother. Their pizza used to be good, expensive, but good. Not anymore. It's terrible, just as bad as the other resorts now. Just order Domino's because that's what it tastes like.
Chloe Zhang
Disgusting
Atmosphere: 1
Food: 1
Service: 1
Tom H
Suggest wearing a jacket because it's cold and expect waiting for at least 10 minutes. The bar section where you can order alcohol on the other hand serves food very quickly.
Grace
A Little Caesar’s Hot-n-ready pizza tastes amazing compared to the $27 pepperoni pizza from Cafe Mirage. The cheese was caked on too thick! My boys who usually love pizza almost did not want to eat it.
Atmosphere: 3
Service: 4
David S
This is my 5th yr coming to kalahari as my kids love it. But my experience at the mirage Cafe I doubt there will be a 6th. The guy behind the counter is rude.
Atmosphere: 1
Food: 1
Service: 1
chris yanik
Self serve kiosk is a
Atmosphere: 1
Food: 3
Service: 1
The Whisky Watch
Food was a surprise after a bad experience with Cinco Ninos. The burgers were good as was the pizza.
Atmosphere: 1
Food: 3
Service: 4
Sudip Sihi
Too pricey
Dallas Nach
I waited for 30 minutes and when my order came out, it was wrong. So then it was put in again. A simple 4 slices of pizza. I stood there and watched customers after me getting their pizza. Michael was the only helpful employee there. It was pure chaos. He went back to the kitchen a couple times to see what was going on.The whole process took almost an hour. At that point I should have received my money back. Unbelievable and the prices are insane.
I want to start off by saying this is our 6th trip to Kalahari in 8 years. It has changed and evolved, somethings for better but in Cafe Mirage's case... for worse. You used to be able to get a giant make your own salad freshly tossed and with so many options. Pizza, burgers, sandwiches and wraps all with mix and match sides. The prices are now through the roof ($42 for a specialty pizza?!?!) and the salad bar is gone (one of the only healthy options at Kalahari) I really wish they would bring it back. We are already paying $400 a night for a hotel room $15 for a kids meal is a bit much.Vegetarian options: Cesar or tossed Salad and a veggie burgerKid-friendliness: $15 for a kids meal
Lawrence K.
After waiting 20 minutes I was told the oven had an issue with my chicken. The manager didn't really care. Some of the chicken after all of that was raw. My soda was warm so I asked for a new bottle. She put mine back in the fridge!
Anne M.
We are not from this country and let me tell you the customer service from this disgrace cafe located in a prestige resort is insanely bad. We waited 20 minutes for a slice of pizza. We ordered a pepperoni slice (mind you there is only 1 other group waiting ... that ordered after us) we were not given a buzzer to notify us when it was ready like we were supposed to. They give our pizza to the group that ordered after us... Then give us a cheese slice. There is a price difference (only 50 cents but I was more angry about the zero regard for our wasted time) the cheese slice handed was smaller than the others and cut wrong... I complained to the staff who said he would be back and disappeared. I went to go eat and he called me over. His cocky rude manager said "what's the problem" I explained and he flops the 50 cents in my hand and tells me to have a nice day... and walks away... I just wanted a sorry for the wasted time and we will go get you the pepperoni slice ... I didn't need the change back. My god this man was so rude. Pizza was just grease. Shout out to the ranch sauce!
Martha C.
Simple cafe food that comes out quickly when you have the hangries from the convention or water park. Go to items like chicken tenders, pizza, and giant rice Krispy treats. Hot yummy fries and all the sauces you can think of.
Dee Tucker
PRICE-POINT $-$$ They offer cold and warm food for dine in the Waterpark area as well as take out to go to your room or the ride home. There's a huge drink selection coffee-slushies.
Slowest place ever.
Atmosphere: 3
Food: 3
Service: 1
I waited for 30 minutes and when my order came out, it was wrong. So then it was put in again. A simple 4 slices of pizza. I stood there and watched customers after me getting their pizza. Michael was the only helpful employee there. It was pure chaos. He went back to the kitchen a couple times to see what was going on.The whole process took almost an hour. At that point I should have received my money back.Update: The ordering process is much smoother. Their pizza used to be good, expensive, but good. Not anymore. It's terrible, just as bad as the other resorts now. Just order Domino's because that's what it tastes like.
Disgusting
Atmosphere: 1
Food: 1
Service: 1
Suggest wearing a jacket because it's cold and expect waiting for at least 10 minutes. The bar section where you can order alcohol on the other hand serves food very quickly.
A Little Caesar’s Hot-n-ready pizza tastes amazing compared to the $27 pepperoni pizza from Cafe Mirage. The cheese was caked on too thick! My boys who usually love pizza almost did not want to eat it.
Atmosphere: 3
Service: 4
This is my 5th yr coming to kalahari as my kids love it. But my experience at the mirage Cafe I doubt there will be a 6th. The guy behind the counter is rude.
Atmosphere: 1
Food: 1
Service: 1
Self serve kiosk is a
Atmosphere: 1
Food: 3
Service: 1
Food was a surprise after a bad experience with Cinco Ninos. The burgers were good as was the pizza.
Atmosphere: 1
Food: 3
Service: 4
Too pricey
I waited for 30 minutes and when my order came out, it was wrong. So then it was put in again. A simple 4 slices of pizza. I stood there and watched customers after me getting their pizza. Michael was the only helpful employee there. It was pure chaos. He went back to the kitchen a couple times to see what was going on.The whole process took almost an hour. At that point I should have received my money back. Unbelievable and the prices are insane.
Restaurantji Recommends
I want to start off by saying this is our 6th trip to Kalahari in 8 years. It has changed and evolved, somethings for better but in Cafe Mirage's case... for worse. You used to be able to get a giant make your own salad freshly tossed and with so many options. Pizza, burgers, sandwiches and wraps all with mix and match sides. The prices are now through the roof ($42 for a specialty pizza?!?!) and the salad bar is gone (one of the only healthy options at Kalahari) I really wish they would bring it back. We are already paying $400 a night for a hotel room $15 for a kids meal is a bit much.Vegetarian options: Cesar or tossed Salad and a veggie burgerKid-friendliness: $15 for a kids meal
After waiting 20 minutes I was told the oven had an issue with my chicken. The manager didn't really care. Some of the chicken after all of that was raw. My soda was warm so I asked for a new bottle. She put mine back in the fridge!
We are not from this country and let me tell you the customer service from this disgrace cafe located in a prestige resort is insanely bad. We waited 20 minutes for a slice of pizza. We ordered a pepperoni slice (mind you there is only 1 other group waiting ... that ordered after us) we were not given a buzzer to notify us when it was ready like we were supposed to. They give our pizza to the group that ordered after us... Then give us a cheese slice. There is a price difference (only 50 cents but I was more angry about the zero regard for our wasted time) the cheese slice handed was smaller than the others and cut wrong... I complained to the staff who said he would be back and disappeared. I went to go eat and he called me over. His cocky rude manager said "what's the problem" I explained and he flops the 50 cents in my hand and tells me to have a nice day... and walks away... I just wanted a sorry for the wasted time and we will go get you the pepperoni slice ... I didn't need the change back. My god this man was so rude. Pizza was just grease. Shout out to the ranch sauce!
Simple cafe food that comes out quickly when you have the hangries from the convention or water park. Go to items like chicken tenders, pizza, and giant rice Krispy treats. Hot yummy fries and all the sauces you can think of.
PRICE-POINT $-$$ They offer cold and warm food for dine in the Waterpark area as well as take out to go to your room or the ride home. There's a huge drink selection coffee-slushies.