Short handed. Works minors over hours allow by law. Let's employees get assaulted by other employees manager on duty did nothing. A customer had to call the police. Manager never gave the police the footage then used my daughter to work all types of hours then fired her.
Atmosphere: 1
Food: 1
Service: 1
Jim Mains
They gave the wrong order to my Uber eats driver (equally at fault for not checking) and when we called to discuss, they informed us to call Uber eats. The bread sticks that came with the wrong order were pretty good, but the mac n cheese that came (that we didn't order) was burnt and nasty. We told them not to redo the order, which they weren't going to do without a new order. Never again at this Pizza Hut. Uber Eats is refunding the money and gave the same amount as Uber Eats cash to use on our next order. Pizza Hut, nothing, not even an apology.
Atmosphere: 1
Food: 3
Service: 1
Paul Whiteside
If I could rate them lower I would. Terrible store, terrible, terrible customer service.Never had worse customer service but they’re at the top of that list.They mess up orders, refuse responsibility, or BETTER, tell you they’ll take care of it and don’t.The person typically answering the phone speaks with a heavy urban patois which escalates when she is cursing at you. It almost felt like being back in the ghetto of Philly. Seriously get some customer service skills.Instead lose our business.We may be one but we’ll keep telling everyone we know how HORRIBLE you treated us from manager down.And to add, corporate got involved, then forwarded the complaint to the team member it was about hahahahah! How do you think that went.Try to speak with a district manager (don’t worry I found the number!) and everyone will stonewall you.You take as much money for your products as you do and provide this level of service? Maybe that’s why you’re always closed now instead of open full hours.
The counter person made a very good impression on me she took care of my order in a very friendly and professionalParking: It's a huge parking lotMany cars and trucks can fit easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Cheese and Pepperoni, Breadsticks
Moñe London
Very small place but when the lady told me “I’ll make your pizza in 10 mins hot and fresh..” mannn I was like CHALLENGE ACCEPTED. Hands down the best pizza I ever got in 8 minutes. It’s so good I’m mad I only bought 1 ??? that new Hot honey pepperoni pizza is a CHEF’s kiss!! At least at this location ? ? ?Parking: Huge lot.Wheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
Catjtk 109
They need to label the ketchup and marinara. Someone gave me ketchup in my bag of bread sticks. Also I payed $4 for nonexistent bacon(there was a little bit of bacon on one piece of the pie). I got the food from doordash. It was the family bundle with pasta.
Atmosphere: 3
Food: 1
Service: 3
O'Grady's Phoenixville
No One Out Pizzas The Hut. Thank you for a nostalgic slice of pizza. Staff was great, prompt and clean. 10/10 will be back.
Atmosphere: 5
Food: 5
Service: 5
Samantha Petrus
Always good food and quick service. Nice to have a Pizza Hut in the area, there aren’t many left!
Jackie Salem
Love Pizza Hut. Best pizza and delivery is A- ok .
Horrible! They double charged me for food I never ordered. Gave me the wrong order twice. Then the food was cold and the pizza was sloppily thrown together with so much sauce the cheese slid right off!!! The marinara sauce that came with the cold breadsticks tasted awful. My daughter was up all night with a stomach ache!!! Never will I order from pizza hut again!!
Thamar Vidal
Mites in my food, over an hour of delivery time, NEVER EATING PIZZA HUT EVER AGAIN
Metro Veonm
The pizza was cold. My son didn't want it after it wasn't warm. I heated it up but he said it's not the same. 24 $ down the drain.
Cher Gendreau
So happy our Exeter Pizza Hut location came back! NO ONE PIZZA's LIKE THE HUT. Our "regular order" is a Medium Supreme Pan with a two liter bottle of Orange Crush. Pizza Hut NEVER disappoints!!
Short handed. Works minors over hours allow by law. Let's employees get assaulted by other employees manager on duty did nothing. A customer had to call the police. Manager never gave the police the footage then used my daughter to work all types of hours then fired her.
Atmosphere: 1
Food: 1
Service: 1
They gave the wrong order to my Uber eats driver (equally at fault for not checking) and when we called to discuss, they informed us to call Uber eats. The bread sticks that came with the wrong order were pretty good, but the mac n cheese that came (that we didn't order) was burnt and nasty. We told them not to redo the order, which they weren't going to do without a new order. Never again at this Pizza Hut. Uber Eats is refunding the money and gave the same amount as Uber Eats cash to use on our next order. Pizza Hut, nothing, not even an apology.
Atmosphere: 1
Food: 3
Service: 1
If I could rate them lower I would. Terrible store, terrible, terrible customer service.Never had worse customer service but they’re at the top of that list.They mess up orders, refuse responsibility, or BETTER, tell you they’ll take care of it and don’t.The person typically answering the phone speaks with a heavy urban patois which escalates when she is cursing at you. It almost felt like being back in the ghetto of Philly. Seriously get some customer service skills.Instead lose our business.We may be one but we’ll keep telling everyone we know how HORRIBLE you treated us from manager down.And to add, corporate got involved, then forwarded the complaint to the team member it was about hahahahah! How do you think that went.Try to speak with a district manager (don’t worry I found the number!) and everyone will stonewall you.You take as much money for your products as you do and provide this level of service? Maybe that’s why you’re always closed now instead of open full hours.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Lovers Pizza, 8 Breaded Bone-Out Wings, Marinara, Fries
Rude staff. Always on there phonesLong wait
Atmosphere: 1
Food: 1
Service: 1
The counter person made a very good impression on me she took care of my order in a very friendly and professionalParking: It's a huge parking lotMany cars and trucks can fit easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Cheese and Pepperoni, Breadsticks
Very small place but when the lady told me “I’ll make your pizza in 10 mins hot and fresh..” mannn I was like CHALLENGE ACCEPTED. Hands down the best pizza I ever got in 8 minutes. It’s so good I’m mad I only bought 1 ??? that new Hot honey pepperoni pizza is a CHEF’s kiss!! At least at this location ? ? ?Parking: Huge lot.Wheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
They need to label the ketchup and marinara. Someone gave me ketchup in my bag of bread sticks. Also I payed $4 for nonexistent bacon(there was a little bit of bacon on one piece of the pie). I got the food from doordash. It was the family bundle with pasta.
Atmosphere: 3
Food: 1
Service: 3
No One Out Pizzas The Hut. Thank you for a nostalgic slice of pizza. Staff was great, prompt and clean. 10/10 will be back.
Atmosphere: 5
Food: 5
Service: 5
Always good food and quick service. Nice to have a Pizza Hut in the area, there aren’t many left!
Love Pizza Hut. Best pizza and delivery is A- ok .
Restaurantji Recommends
Not bad pizza but they are late most times 8/10
Horrible! They double charged me for food I never ordered. Gave me the wrong order twice. Then the food was cold and the pizza was sloppily thrown together with so much sauce the cheese slid right off!!! The marinara sauce that came with the cold breadsticks tasted awful. My daughter was up all night with a stomach ache!!! Never will I order from pizza hut again!!
Mites in my food, over an hour of delivery time, NEVER EATING PIZZA HUT EVER AGAIN
The pizza was cold. My son didn't want it after it wasn't warm. I heated it up but he said it's not the same. 24 $ down the drain.
So happy our Exeter Pizza Hut location came back! NO ONE PIZZA's LIKE THE HUT. Our "regular order" is a Medium Supreme Pan with a two liter bottle of Orange Crush. Pizza Hut NEVER disappoints!!