KFC

1831 Keyser Ave, Scranton
(570) 343-2040

Recent Reviews

Ellen Cummings

Customer service sub par

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: 2 PC Breast & Wing Combo

RC MR

Service was good, but food was overpriced.

cory686jm ziobro

I like KFC it’s finger looking good it’s Military food

Jackie Bell

Chicken was under cooked and trying to deal with management that has no people skills sucks you have to deal with people in other states to get a problem

Atmosphere: 2

Food: 1

Service: 1

Alexa Jaworski

i wanted to give this a 5 but it was terrible!!

Moises Guillermo Fernandez Pineda

Very delicious food and very clean place.

Atmosphere: 5

Food: 5

Service: 5

Nacole Leonhart

They will forget everything in your order, and when you call to ask about it they offer nothing and tell you. "There is nothing I can do" that's straight from the manager. They ruin your order and then say they can't help you with it.

Atmosphere: 1

Food: 1

Service: 1

SAS Photography

It's a shame. They are extremely slow. Can't make up whether they want dasher to pick up inside or at the drive-through, which is extremely frustrating! Always giving the orders out to the wrong people!Update 2 days later, they gave my delivery order to the wrong driver AGAIN ! Hire some competent people, please!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Keshana Pillot

I actually want to give this a ZERO ! No stars! But i will go ahead and mention the most disgusting thing ever. And thats a roach in my food. And i was VERY skeptical with eating their food. My husband decided to buy it and in my food that fell off the chicken was a half dead roach. Legs off to one side. It made me vomit. You dont play with peoples food! I really dont know why this KFC is even open. Its always deserted and now you see why. I ordered a famous bowl 2 months ago and 3 pieces of small chicken nuggets, a bunch of corn and barely mashed potatoes. Like are you serious…NEVER AGAIN.

Atmosphere: 1

Food: 1

Service: 1

Amanda Fry

Please don’t bother visiting here, no matter how much you’re in the mood for KFC. Drive to any other location, do yourself a favor. There is a reason the staff is miserable and the parking lot/dining room is empty. The food is trash and the customer service is worse. The young lady who took us at the window was sweet but you could tell she did not want to be there. We got our order, which was incomplete. Upon noticing that, we opened our chicken to find most of the chicken skin had literally SLID OFF the chicken because of how greasy it was. Now, I know not everyone can cook but that just isn’t suppose to happen. When trying to approach the manager about the issue, not only did he absolutely flip out, but apparently was so busy offended by us calling out the staff’s lack of cooking ability; he told us “that’s the freshest chicken we’ve got”. So, not sure what that says for anyone who ordered after us but I apologize for you all - you’re not getting fresh chicken apparently.He wouldn’t refund us after we paid $43. He wouldn’t give us our sides. My husband had to stand there and argue our point until he partially refunded us and provided us with the rest of our meal (no chicken replacement, mind you. We were stuck with the soggy mess to enjoy).Hopefully the owner takes the time to read his corporate complaints and google reviews. Otherwise I can’t imagine he makes very much money off his investment without change.

Atmosphere: 1

Food: 1

Service: 1

Chachee Rulez

You suck at your jobs confirmed 3 times not to put corn on my famous bowl and still put corn on it and gave me a juice pouch when I said milk and gave kfc sauce instead of ranch. You are imbeciles I worked in fast food for three years and never came across people so

Atmosphere: 1

Food: 1

Service: 1

MB BRYAN GAMING

Extremely long time to wait for an

Service: 1

Owen Scott

No forkNo spoonAnd can’t even hire employees who know how to read when something clearly says no sauce or pickles on a chicken

Food: 1

Julie Kelly

The chicken Littles are so good nice service and 5 starsParking: Idk

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Scott Davenport

Ordered for pickup at 6:20p. Was informed it was ready and when I arrived was told it would be another 17 to 20 minutesManager refused to cancel my order and refund my money. Received a number for the store manager and only received voice-mail.Avoid this place unless you have time to waste and money to toss away.Not like they were busy and no other people waiting for pick up.

Atmosphere: 1

Food: 1

Service: 1

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