Asked for a Cinnamon sugar and a garlic pretzel. The response was "Can't you just get a plain one or the pretzel bites? I'd have to make those ones." Unbelievable. Should have left right then so I didn't end up with these incredibly stale pretzels that were made with laziness and hate.
SetoKaiba22692
Over an hour before the store is to close they were saying they were out of cinnamon sugar pretzels and only have one salt pretzel in the warming case. Very disappointed in the service. An hour is more than enough time to make new pretzels if you have customers coming in on National Pretzel day!
Angelina W.
My friend dropped her order she just bought and they didn’t charge for it, so it was really nice of them to do that. The pretzel dog was also good tasting.
Lucas Tjelmeland
Says they’re open online but when we went in to get food from them they had nothing made and said they don’t actually make anything until 11. Update your hours. For this reason, I will not ever stop at this location again.
Kristin D
Edit 1st May 2021- won’t accept “online” coupons, I mentioned the app on phone doesn’t have to be online but won’t accept. Is it legal for the franchisee to use the name of the franchise if they don’t accept their coupons? Idk. Two standard pretzels were good. Pre-pandemic had $1 pretzels weekday between 2-3pm or something-I used to schedule my stop around that if I could. Unsure if still available or what seating area looks like. Directly inside the right entrance door, not in the center. This is a shared space food area so the employees and cafe space is shared with another food chain.
Lee Mills
Horrible selection, there is never anything in stock
Gen
Friendly staff and service. Very quick
Jessica Callahan Steele
I have tried to order twice this week and they have closed early two separate times. Once our order has already been placed for 20 minutes via Grubhub. I guess just because the students are gone the town shuts down?
We close at 9 google hour times are wrong. Working on getting it changed.
Hiro McNulty
Walked here to try to buy a pretzel but they were packing up the last ones for the night, 20 mins before they were set to close and wouldnt sell any. So the leftover pretzels apparently weren't for sale but were good for either the trash or for the employees to take. Subway, who they share registers with was still available, so obviously they hadn't closed out for the night either.
Asked for a Cinnamon sugar and a garlic pretzel. The response was "Can't you just get a plain one or the pretzel bites? I'd have to make those ones." Unbelievable. Should have left right then so I didn't end up with these incredibly stale pretzels that were made with laziness and hate.
Over an hour before the store is to close they were saying they were out of cinnamon sugar pretzels and only have one salt pretzel in the warming case. Very disappointed in the service. An hour is more than enough time to make new pretzels if you have customers coming in on National Pretzel day!
My friend dropped her order she just bought and they didn’t charge for it, so it was really nice of them to do that. The pretzel dog was also good tasting.
Says they’re open online but when we went in to get food from them they had nothing made and said they don’t actually make anything until 11. Update your hours. For this reason, I will not ever stop at this location again.
Edit 1st May 2021- won’t accept “online” coupons, I mentioned the app on phone doesn’t have to be online but won’t accept. Is it legal for the franchisee to use the name of the franchise if they don’t accept their coupons? Idk. Two standard pretzels were good. Pre-pandemic had $1 pretzels weekday between 2-3pm or something-I used to schedule my stop around that if I could. Unsure if still available or what seating area looks like. Directly inside the right entrance door, not in the center. This is a shared space food area so the employees and cafe space is shared with another food chain.
Horrible selection, there is never anything in stock
Friendly staff and service. Very quick
I have tried to order twice this week and they have closed early two separate times. Once our order has already been placed for 20 minutes via Grubhub. I guess just because the students are gone the town shuts down?
the pretzels are amazing!
Just live one day at a time
Restaurantji Recommends
Great establishment
We close at 9 google hour times are wrong. Working on getting it changed.
Walked here to try to buy a pretzel but they were packing up the last ones for the night, 20 mins before they were set to close and wouldnt sell any. So the leftover pretzels apparently weren't for sale but were good for either the trash or for the employees to take. Subway, who they share registers with was still available, so obviously they hadn't closed out for the night either.
Cinnamon Pretzel, Lemonaid, customer reward app