RUDE STAFF & BAD FOOD SAFETY PRACTICES!! On 4/22/24 at 430pm, I ordered a combo & a 2 for $5 with a cheeseburger and a large Coke. I had to correct the person taking the order twice. Once at the window, I paid and received a small fry instead of the drink. I looked at my receipt and saw the person rang me up for a fry instead of a Coke. I brought this to the attention of the staff member at the window who proceeded to snatch the receipt from me and talk to his coworker who was taking the orders. He came back to the window and asked me for the fry back. I would not take issue with this EXCEPT he placed the fries back under the heating lamp with other food. As a previous food service worker, I know that you really shouldn't take food back in the drive-thru window and if you do you would throw it away, not place it with other food for it to be served to someone else. The person at the window handed me my drink and couldn't even be bothered to offer an apology for the wrong order. Once home, my son realized his burger did not have bacon like he ordered. Honestly, I would've been just annoyed by the poor customer service, but it's due to the poor hygiene practices that I will not be returning to this location.
Atmosphere: 1
Food: 4
Service: 1
Steph D
So I tried ordering from the drive through and the girl taking my order was extremely rude! I've been here many times and never had an issue. They take forever to give you your food and icecream anyway so I won't be back. I didn't even finish, after I was placing my order and the woman was rude I just pulled away and went to Wendy's lol
Atmosphere: 1
Food: 3
Service: 1
Justa Guy
The food was good. I felt the burger was overcooked, but it tasted great. The ice cream was excellent. The restaurant was amazingly clean.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sundaes, Burger, Banana Split
Brett Albert
Dairy Queen has always been my fast food favorite place good burgers good fries and love their blizzards they're blizzards and their ice cream just in general dairy Queen is an awesome place to
Atmosphere: 5
Food: 5
Service: 5
Fadi M
Careless staff: we were standing at the counter waiting to order but no one even bothered to tell us if we have to wait or to apologize for us waiting fir 15 minutes waiting to order, eventually we want back to the car and ordered from the drive through! The food was trash, burned patties, buns were a few days oldBad experience overall, wouldn’t recommend you order from this place
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burger
Jamie O'Reilly
I mean you can’t go wrong with a Dairy Queen ice cream cone.
Atmosphere: 5
Food: 5
Service: 5
Jerry Schweiger
My wife and I enjoy this establishment. The staff are friendly, the food is prepared well, and I never have any issues with this Dairy Queen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Kari Payne
We had to contact the store tonight to request chocolate instead of vanilla in a blizzard. Took 7 or 8 tries to get an answer as it keptgoingtoa voice-mail. The girl who answered was very rude, mumbled and said they had no chocolate ice cream.
Service: 1
Heather Yackiel
Ordered a chili dog with cheese and onions. Asked for a cup of ice on the side. They said they would have to charge me for a full drink for the cup of ice so I told them never mind just the hot dog. When I get to the window they tell me I can get another hot dog for the same price as one. I say no thank you but why can't I get a cup of ice then for the same price, Just give me a cup of ice instead of a second hot dog. They ask me if a Sunday lid full of ice is ok and I say OK cause I just wanted it for my water that I already had. Then I received the nastiest looking chilli on a hot dog ever without the onions I asked for. Meanwhile the cook in the background is complaining about the fact that I asked for a cup of ice, "hallve to pay for product".So y'all can give away extra hot dogs for same price but not a cup of ice? Fix your customer service.
Atmosphere: 1
Food: 1
Service: 1
Teresa B
The young girl at the counter was super helpful while I picked out an ice cream cake!!! Thank you!!
The Frozen Hot Chocolate with Oreo is a masterpiece.
Atmosphere: 5
Food: 5
Service: 5
terrell williams
Never fails me going to dairy Queen! Just wish it was a little cheaper that's
Atmosphere: 5
Food: 5
Service: 5
sasha s.
i love this dq so much. their food is always amazing and their service is great. our server Giana L was a pleasure and was very cooperative, she even wrote on our cake "happy birthday" but in polish because it was we requested
RUDE STAFF & BAD FOOD SAFETY PRACTICES!! On 4/22/24 at 430pm, I ordered a combo & a 2 for $5 with a cheeseburger and a large Coke. I had to correct the person taking the order twice. Once at the window, I paid and received a small fry instead of the drink. I looked at my receipt and saw the person rang me up for a fry instead of a Coke. I brought this to the attention of the staff member at the window who proceeded to snatch the receipt from me and talk to his coworker who was taking the orders. He came back to the window and asked me for the fry back. I would not take issue with this EXCEPT he placed the fries back under the heating lamp with other food. As a previous food service worker, I know that you really shouldn't take food back in the drive-thru window and if you do you would throw it away, not place it with other food for it to be served to someone else. The person at the window handed me my drink and couldn't even be bothered to offer an apology for the wrong order. Once home, my son realized his burger did not have bacon like he ordered. Honestly, I would've been just annoyed by the poor customer service, but it's due to the poor hygiene practices that I will not be returning to this location.
Atmosphere: 1
Food: 4
Service: 1
So I tried ordering from the drive through and the girl taking my order was extremely rude! I've been here many times and never had an issue. They take forever to give you your food and icecream anyway so I won't be back. I didn't even finish, after I was placing my order and the woman was rude I just pulled away and went to Wendy's lol
Atmosphere: 1
Food: 3
Service: 1
The food was good. I felt the burger was overcooked, but it tasted great. The ice cream was excellent. The restaurant was amazingly clean.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sundaes, Burger, Banana Split
Dairy Queen has always been my fast food favorite place good burgers good fries and love their blizzards they're blizzards and their ice cream just in general dairy Queen is an awesome place to
Atmosphere: 5
Food: 5
Service: 5
Careless staff: we were standing at the counter waiting to order but no one even bothered to tell us if we have to wait or to apologize for us waiting fir 15 minutes waiting to order, eventually we want back to the car and ordered from the drive through! The food was trash, burned patties, buns were a few days oldBad experience overall, wouldn’t recommend you order from this place
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burger
I mean you can’t go wrong with a Dairy Queen ice cream cone.
Atmosphere: 5
Food: 5
Service: 5
My wife and I enjoy this establishment. The staff are friendly, the food is prepared well, and I never have any issues with this Dairy Queen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
We had to contact the store tonight to request chocolate instead of vanilla in a blizzard. Took 7 or 8 tries to get an answer as it keptgoingtoa voice-mail. The girl who answered was very rude, mumbled and said they had no chocolate ice cream.
Service: 1
Ordered a chili dog with cheese and onions. Asked for a cup of ice on the side. They said they would have to charge me for a full drink for the cup of ice so I told them never mind just the hot dog. When I get to the window they tell me I can get another hot dog for the same price as one. I say no thank you but why can't I get a cup of ice then for the same price, Just give me a cup of ice instead of a second hot dog. They ask me if a Sunday lid full of ice is ok and I say OK cause I just wanted it for my water that I already had. Then I received the nastiest looking chilli on a hot dog ever without the onions I asked for. Meanwhile the cook in the background is complaining about the fact that I asked for a cup of ice, "hallve to pay for product".So y'all can give away extra hot dogs for same price but not a cup of ice? Fix your customer service.
Atmosphere: 1
Food: 1
Service: 1
The young girl at the counter was super helpful while I picked out an ice cream cake!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Frozen Hot Chocolate with Oreo is a masterpiece.
Atmosphere: 5
Food: 5
Service: 5
Never fails me going to dairy Queen! Just wish it was a little cheaper that's
Atmosphere: 5
Food: 5
Service: 5
i love this dq so much. their food is always amazing and their service is great. our server Giana L was a pleasure and was very cooperative, she even wrote on our cake "happy birthday" but in polish because it was we requested
Food was not good that's
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I dont understand how they're making business.