Helped me at the last minute by fulfilling an order that I failed to place ahead of time, and were very good natured and accommodating.
Food: 5
Service: 5
Jason Farrell
Have to give a huge shout out to Sherrie and Joe! They gave us a tour today with our kids and they had the best time! They let us come behind the counter, showed us the mixer and how the pretzels are made, let us fold our own pretzels and watch the whole process! Our kids absolutely loved it- this was above and beyond. This is what makes a good business and it’s now a memory for our family!
Atmosphere: 5
Food: 5
Service: 5
Walter Helm
I purchased a large party tray for New Year's Eve. I know it was busy but my nuggets were way undercooked. First time ever that a tray wasn't eaten. So disappointed and at 44.00 for the tray I would not recommend this establishment.
Atmosphere: 3
Food: 1
Service: 3
Kelly H
Just had a horrible experience. Treated very rudely when asked about a bottle of mustard being included with the 100 pretzels I bought for a charity event. Told I could not get a bottle of mustard with them while there is a sign on the wall stating free bottle of mustard with 25 pretzels ? Also asked why I was charged $60 for 100 pretzels when the sign says $50. I was told since I ordered online (which i did as a courtesy so they had a heads up about a large order), Will not purchase here again or recommend which is a shame.
Rusty Heckman
A+ service from the team this morning. Needed 100 pretzels last minute and they took care of us. The only problem we had was the pretzels were so good we ran out halfway thru our event and could have sold another 100.
10 stars on service and quality of product.
Andrew Fatula
This establishment was very understanding when I was late to pick up. They even made us a fresh batch without us asking. They work so hard to make each customer happy. I will return and next time won't forget to pick up :)
B D
Never fails. Always great pretzels and shout out to the workers who are on point!!
Kelly Hoffman (whataslacker)
This place consistently undercooks their pretzels. If you want completely baked pretzels, you have to special order them. If you don't, the dough is like eating paste. Ask any baker the dough should bounce back not stick together when squeezed. This could be in part because they aren't proofing the dough enough or letting it rise prior to baking. When baked completely (and not over salted) these are some of the best soft pretzels available anywhere. Just call ahead and ask them to bake them until they are done.
The young man was very pleasant and he knew what he was doing. As far as the cheesestake pretzel ball... could use a bit more meat. All in all pretty good.
Louis Mucci
Love it.
it's Me
Great service
Ashley Weidman
First time every being at this location and never again. I ordered a cheesesteak bite meal and cinnamon bites. The cheesesteak bites were hard and burnt but edible. The cinnamon ones were thrown out in fear of choking or breaking a tooth. Not a single one was edible. I went at noon so you’d expect stuff to be fresh but it wasn’t even remotely close. Kinda bad the best part of the meal was the soda........
Helped me at the last minute by fulfilling an order that I failed to place ahead of time, and were very good natured and accommodating.
Food: 5
Service: 5
Have to give a huge shout out to Sherrie and Joe! They gave us a tour today with our kids and they had the best time! They let us come behind the counter, showed us the mixer and how the pretzels are made, let us fold our own pretzels and watch the whole process! Our kids absolutely loved it- this was above and beyond. This is what makes a good business and it’s now a memory for our family!
Atmosphere: 5
Food: 5
Service: 5
I purchased a large party tray for New Year's Eve. I know it was busy but my nuggets were way undercooked. First time ever that a tray wasn't eaten. So disappointed and at 44.00 for the tray I would not recommend this establishment.
Atmosphere: 3
Food: 1
Service: 3
Just had a horrible experience. Treated very rudely when asked about a bottle of mustard being included with the 100 pretzels I bought for a charity event. Told I could not get a bottle of mustard with them while there is a sign on the wall stating free bottle of mustard with 25 pretzels ? Also asked why I was charged $60 for 100 pretzels when the sign says $50. I was told since I ordered online (which i did as a courtesy so they had a heads up about a large order), Will not purchase here again or recommend which is a shame.
A+ service from the team this morning. Needed 100 pretzels last minute and they took care of us. The only problem we had was the pretzels were so good we ran out halfway thru our event and could have sold another 100. 10 stars on service and quality of product.
This establishment was very understanding when I was late to pick up. They even made us a fresh batch without us asking. They work so hard to make each customer happy. I will return and next time won't forget to pick up :)
Never fails. Always great pretzels and shout out to the workers who are on point!!
This place consistently undercooks their pretzels. If you want completely baked pretzels, you have to special order them. If you don't, the dough is like eating paste. Ask any baker the dough should bounce back not stick together when squeezed. This could be in part because they aren't proofing the dough enough or letting it rise prior to baking. When baked completely (and not over salted) these are some of the best soft pretzels available anywhere. Just call ahead and ask them to bake them until they are done.
Their pretzels are really good.
Love their pretzels
Restaurantji Recommends
Great place, love there pretzel bits!
The young man was very pleasant and he knew what he was doing. As far as the cheesestake pretzel ball... could use a bit more meat. All in all pretty good.
Love it.
Great service
First time every being at this location and never again. I ordered a cheesesteak bite meal and cinnamon bites. The cheesesteak bites were hard and burnt but edible. The cinnamon ones were thrown out in fear of choking or breaking a tooth. Not a single one was edible. I went at noon so you’d expect stuff to be fresh but it wasn’t even remotely close. Kinda bad the best part of the meal was the soda........