Place claims it’s accessible but the elevator is inaccessible unless someone who is able bodied rides it up to let you in a locked alley way door. Once you get downstairs there is a deep freezer and ice cream machine blocking the entrance so a power wheelchair couldn’t fit. Ruined the whole experience. Staff were no help finding the elevator so I had to call property management to get help.Wheelchair accessibility: ABSOLUTELY NOT WHEELCHAIR ACCESSIBLE. Deep freezer and ice cream machine blocks the entrance near the elevator that was LOCKED FROM THE OUTSIDE.
Atmosphere: 1
Food: 4
Service: 3
Gao Xiang
Great ice cream!!! The strawberry one tastes great. Good amounts too
lionel F
Our grandkids love to get there for an ice cream down Wayne
Nikki Isabelle
Great flavors, great service.
Peter Cordray
We’re regulars at Sugaree and love the ice cream, but had an unpleasant server experience. Policy of closing milkshakes down 15 minutes before closing is not posted (should be), server made one milkshake for one member of our group and unapologetically refused to make milkshake for other two.
Wendy McLahan
Great vegan vanilla ice cream!
Chrissy The Weeb
Very nice!
Kim K.
We stopped here after dinner down the street. I am a huge fan of ice cream and this place came recommended by a friend. The atmosphere was fun. There is an entire wall of candy with lots of tempting choices. There is no indoor seating. My concerns come from the service and the ice cream itself. We ordered three cones and a cup. The two waffle cones we were given were broken. They were literally in pieces. When we mentioned it to the servers they asked if we wanted a cup for the pieces, instead of offering to replace them with intact cones. A piece of plastic (the size of the tip of a plastic fork tine) was found in the cup of ice cream. Part way through my cone I found a hair that definitely was not my own. Nasty. Needless to say, will not be coming here again.
Charles Sanderson
A little bit of magic for anyone who's into candy.,. My kids are in heaven here
D Azizyan
Very convenient ice cream spot near restaurants, great place to go after brunch or dinner. Staff was very helpful.
Place claims it’s accessible but the elevator is inaccessible unless someone who is able bodied rides it up to let you in a locked alley way door. Once you get downstairs there is a deep freezer and ice cream machine blocking the entrance so a power wheelchair couldn’t fit. Ruined the whole experience. Staff were no help finding the elevator so I had to call property management to get help.Wheelchair accessibility: ABSOLUTELY NOT WHEELCHAIR ACCESSIBLE. Deep freezer and ice cream machine blocks the entrance near the elevator that was LOCKED FROM THE OUTSIDE.
Atmosphere: 1
Food: 4
Service: 3
Great ice cream!!! The strawberry one tastes great. Good amounts too
Our grandkids love to get there for an ice cream down Wayne
Great flavors, great service.
We’re regulars at Sugaree and love the ice cream, but had an unpleasant server experience. Policy of closing milkshakes down 15 minutes before closing is not posted (should be), server made one milkshake for one member of our group and unapologetically refused to make milkshake for other two.
Great vegan vanilla ice cream!
Very nice!
We stopped here after dinner down the street. I am a huge fan of ice cream and this place came recommended by a friend. The atmosphere was fun. There is an entire wall of candy with lots of tempting choices. There is no indoor seating. My concerns come from the service and the ice cream itself. We ordered three cones and a cup. The two waffle cones we were given were broken. They were literally in pieces. When we mentioned it to the servers they asked if we wanted a cup for the pieces, instead of offering to replace them with intact cones. A piece of plastic (the size of the tip of a plastic fork tine) was found in the cup of ice cream. Part way through my cone I found a hair that definitely was not my own. Nasty. Needless to say, will not be coming here again.
A little bit of magic for anyone who's into candy.,. My kids are in heaven here
Very convenient ice cream spot near restaurants, great place to go after brunch or dinner. Staff was very helpful.
Restaurantji Recommends
Stopped by for some soft serve. The lady who helped us was awesome! Very friendly and provided us with numerous free samples. Definitely will be back.
Servers are sweet owner seems nastyIce cream is so so quality, nothing special.
Great Bassett's Ice Cream & fantastic customer service. They were out of bagels next door & I was invited to try The Sugaree. So glad I did.
The best variety of ice cream and a great candy section. Prices are very reasonable
The ice cream cake is amazing, so is everything else