Left out an item in my order and asked if I could come back.
Lutz Heinrichs
The food is consistently good. It's a takeout so don't expect much in Service or Atmosphere, I still give those 5 stars because nothing is wrong at all. The staff is friendly and the place is very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Dumpling, General TSO's Chicken, House Special Lo Mein, Hot and Sour Soup
Brandon
We started coming here because the food was good and it’s not easy finding good Chinese food!! Something has changed since the last time we came here? Maybe they don’t care anymore? We won’t be eating here anymore. Oh and they charge for the bags now! They don’t give any other options!!! They should tell people they are charging for them and not say anything about it. Not fair to the customers.
Atmosphere: 1
Food: 1
Service: 1
Joe Milowicki
Food was Awsome, fast
Food: 5
Service: 5
Tina Lewis
Shrimp eggroll was over cooked n shribbled up.. Ribs were burnt and taste like they were sitting all day or from days ago. Never will go there again.
Kashif Khan
Ordered shrimp fried rice but only 4 shrimp in box. What cheap
Atmosphere: 1
Food: 1
Service: 1
Fatimah
Rice is too soft, no flavor, hardly any vegetables. Chicken has way too much MSG added to it. This chain needs work, never had an issue with any other place of number 1 chinas except this one. There is absolutely no authenticity put into this cuisine. Just don’t.
Atmosphere: 1
Food: 1
Service: 1
KPBM Gem
Best Chinese food in the area by far!
Atmosphere: 3
Food: 5
Service: 5
Tony Kuruvilla
Worse customer service. Owner Lady: She is very rude and arrogant. Food used to be good, but not anymore.I wouldn't go back here unless they need to change their attitude and approach to the customers. Zero star...
Atmosphere: 1
Food: 1
Service: 1
Crystal Jones
Picked up order. Shrimp toast was burnt black. I asked him to prepare another order. He took the bag and threw it when they were fonished across the counter. How rude and disrespectful!! I am new to West Chester but if this is any indication of customer service. Will never spend my money in this establishment again and will make it my business to make sure anyone rlse I know doesn't either!! The worst!!
Deliciously delightful and delivered to the cancer treatment with ease and respectful. Thank you Cathy for recommending. Service was impeccable.Vegetarian options: Got everything I need and wanted
Joan G.
Food is very tasty. No 1 China is our first choice when in the mood for Chinese Food.
Sophia Anne
absolutely the worst delivery service i’ve ever received in my life. grubhub uses no. 1’s store for their driver and after waiting well over an hour for our delivery, the man calls us saying the entrance is closed (even though the closed entrance explains where the only entrance/exit is and we had wrote it in the instructions) and trying to explain that he is SCREAMING at us our address and quite literally verbally harassing us saying the address isnt the same as the other entrance (which we have no control over only the fire dept can open that entrance and i gave our building address) yelling so loudly I could barely understand. There was an obvious language barrier which I get I work with Spanish speakers but there is no reason to be screamed at with the top of your lungs when we’re trying to explain what we already wrote in the instructions. He then starts facetiming us after I called the restaurant to complain and was hung up on and had to call back and explain that we don’t even feel safe answering the door anymore and he can just leave our food at the door because we’ve had someone waiting down there for 20 minutes when it said it would be delivered and never was. By the time we got our food we all had to reheat everything. They offered no compensation or alternative solution saying they’d leave a note but this is just the most outrageous delivery i’ve ever experienced and do not recommend ever ordering from this restaurant in any regard but especially not delivery unless you enjoy being screamed at.
Jordan Flynn
Quite easily the best chinese in West Chester currently. Stopped in for a Chicken Broccoli lunch dish and the food was fresh, extra portioned, and they’re very nice people with life saving prices.
Chet W.
Picked up fried rice, got home and it was shrimp instead of the pork I ordered, then what's most unforgivable was the rice was undercooked, that's a first for me
Left out an item in my order and asked if I could come back.
The food is consistently good. It's a takeout so don't expect much in Service or Atmosphere, I still give those 5 stars because nothing is wrong at all. The staff is friendly and the place is very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Dumpling, General TSO's Chicken, House Special Lo Mein, Hot and Sour Soup
We started coming here because the food was good and it’s not easy finding good Chinese food!! Something has changed since the last time we came here? Maybe they don’t care anymore? We won’t be eating here anymore. Oh and they charge for the bags now! They don’t give any other options!!! They should tell people they are charging for them and not say anything about it. Not fair to the customers.
Atmosphere: 1
Food: 1
Service: 1
Food was Awsome, fast
Food: 5
Service: 5
Shrimp eggroll was over cooked n shribbled up.. Ribs were burnt and taste like they were sitting all day or from days ago. Never will go there again.
Ordered shrimp fried rice but only 4 shrimp in box. What cheap
Atmosphere: 1
Food: 1
Service: 1
Rice is too soft, no flavor, hardly any vegetables. Chicken has way too much MSG added to it. This chain needs work, never had an issue with any other place of number 1 chinas except this one. There is absolutely no authenticity put into this cuisine. Just don’t.
Atmosphere: 1
Food: 1
Service: 1
Best Chinese food in the area by far!
Atmosphere: 3
Food: 5
Service: 5
Worse customer service. Owner Lady: She is very rude and arrogant. Food used to be good, but not anymore.I wouldn't go back here unless they need to change their attitude and approach to the customers. Zero star...
Atmosphere: 1
Food: 1
Service: 1
Picked up order. Shrimp toast was burnt black. I asked him to prepare another order. He took the bag and threw it when they were fonished across the counter. How rude and disrespectful!! I am new to West Chester but if this is any indication of customer service. Will never spend my money in this establishment again and will make it my business to make sure anyone rlse I know doesn't either!! The worst!!
Restaurantji Recommends
Deliciously delightful and delivered to the cancer treatment with ease and respectful. Thank you Cathy for recommending. Service was impeccable.Vegetarian options: Got everything I need and wanted
Food is very tasty. No 1 China is our first choice when in the mood for Chinese Food.
absolutely the worst delivery service i’ve ever received in my life. grubhub uses no. 1’s store for their driver and after waiting well over an hour for our delivery, the man calls us saying the entrance is closed (even though the closed entrance explains where the only entrance/exit is and we had wrote it in the instructions) and trying to explain that he is SCREAMING at us our address and quite literally verbally harassing us saying the address isnt the same as the other entrance (which we have no control over only the fire dept can open that entrance and i gave our building address) yelling so loudly I could barely understand. There was an obvious language barrier which I get I work with Spanish speakers but there is no reason to be screamed at with the top of your lungs when we’re trying to explain what we already wrote in the instructions. He then starts facetiming us after I called the restaurant to complain and was hung up on and had to call back and explain that we don’t even feel safe answering the door anymore and he can just leave our food at the door because we’ve had someone waiting down there for 20 minutes when it said it would be delivered and never was. By the time we got our food we all had to reheat everything. They offered no compensation or alternative solution saying they’d leave a note but this is just the most outrageous delivery i’ve ever experienced and do not recommend ever ordering from this restaurant in any regard but especially not delivery unless you enjoy being screamed at.
Quite easily the best chinese in West Chester currently. Stopped in for a Chicken Broccoli lunch dish and the food was fresh, extra portioned, and they’re very nice people with life saving prices.
Picked up fried rice, got home and it was shrimp instead of the pork I ordered, then what's most unforgivable was the rice was undercooked, that's a first for me