We recently celebrated our daughter’s 21st birthday party at the Woodlands Inn and Resort. We reserved 2 tiers at Crescenzo’s restaurant for our 25 guests. We ordered pizza, wings, and salads off the menu. The manager at Crescenzo’s, Alan, went above and beyond to accommodate our party, by providing beautiful table settings, setting up a food and cake table in the lounge area, and acknowledging our daughters birthday on the digital marquees. The food was delicious and we all had an amazing time dancing and celebrating in the Executive Lounge and the Evolution night club. My daughter said it was one of the best times she’s ever had, thanks to Alan and the staff at the Woodlands. It was truly an amazing experience! Thank you again Alan!
Atmosphere: 5
Food: 5
Service: 5
Nick
Good food, really friendly bartender and patrons. Was staying in the hotel so this was a short walk from my room to get here. Good music and good time. Extremely affordable!
Atmosphere: 5
Food: 4
Service: 5
paula
If that's the pizza they served at the bar, it was very good.
R Gir
Bar-Staff -Frenzy and/or disgruntled in front of guests .Late night snacks and drinks- pizza and wings left to sit under lamp for over 10 minutes when the concert crew returned.WARNING- Weekend breakfast is $13, weekdays for free. But it's no great shakes. It is actually a typical free Comfort Inn style serve yourself. Flavors were lacking and please don't ask for real silver on Saturday- "those are for the Sunday girls" and Saturday staff sure didn't want to wrap them up again. Their was a spat at the expresso bar between 2 staff. The level of professionalism was lacking- or maybe they have just gotten lax in care like the property's facilities upkeep.It's was obviously a grand space at one time that is suffering the woes of many in hospitality.
Atmosphere: 3
Food: 2
Service: 2
Tanya Daniels
It was so so. The pizza was greasy on 1 side and so thin, it felt like just eating some cheese. The guy working was too busy playing on his phone to do anything. He looked at my empty glass of soda twice before refilling it. Won't be back.
Many changes now that Hotel is under new management.
Atmosphere: 5
Food: 5
Service: 5
405dalyab
Don't let the pictures fool you, like they do a lot of people. We left the next day, after booking 3 nights there. The rooms are dingy, dirty, stained, broken and moldy. You could smell poop coming from the toilet. I never even knew that could happen. They try to cover up the smell with carpet refresher, but it doesn't work. I don't think the carpets have ever seen soap and water. The rooms, ugh! The patio doors don't lock, the couch is so old it is sunken to the bottom and there is dirt build up on the back rest and where you sit. The recliner seat was busted and the mattresses were hands down the worst things I've ever experienced. I have a bad back and they were so worn in and lump, I felt my back would go out. The "pull out couch" was even worse. I know they aren't good to begin with, but geez. The "kitchen" was disgusting and so broken down. And the staff, they do not care. And it's not their fault that they are that way, they are just a mirror of their management. It's a shame. I'm sure this place was amazing at one point, but that time has since left. It needs a serious SERIOUS upgrade and cleaning. Please do not waste your time and energy booking this hotel. I've seen reviews like this before, for this place and I wish I would have listened. Save yourself the trouble. We left the next day and the front desk worker didn't even question why we were leaving early, just gave us the difference back that we paid. That alone says a lot. It's a shame, it looks like it used to be a nice place. Honestly the people who own and operate this place should be ashamed and embarrassed of it. It's a true disgrace.
114maref
The grounds of this hotel make the trip and stay worthwhile. It backs up into a mountain with a lovely bubbling creek that you can hear from your room... that makes it feel like glam-camping. The rooms are nice, the service good and the staff is accommodating. The good and the bad is that this is a location that seems to have sprouted at different points which involves a lot of connecting levels and stairs - so if you have an issue with this it will be difficult for you to get around and truly enjoy your stay. It seems popular and with several events happening at once from weddings to Police Dept. Banquets. Unfortunately this can also bring a bit of shadiness to it and we experienced a very disconcerting moment when around 4:00 in the morning we heard a woman running down the hall and her terrifying blood curdling scream in a creole language as if someone was really trying to hurt her. I recommend staying in the rooms that are just behind the front desk #120s before the back stairs as these rooms back up into the Creek area. I would return since it is a beautiful location - just be aware it comes with a bit of a dark side sort of like visiting New York City...
iodine0420
This place has seen its day. Housekeeping is terrible, hallways smell like garbage and mold, every piece of equipment in the gym was broken, no water pressure on our floor, staff unfriendly, and our comforter had blood on it.
We stayed one night. Hubby & his bandmates performed in the nightclub. We liked our room, except that the fridge & the air conditioner were noisy and prevented us from getting a good night sleep. The couple in an adjacent room were arguing (around 1 a.m.) & we heard every word. There were other inconsiderate guests who let their door slam and/or talked loudly while passing by our room.
Lenora K.
This restaurant is inside the woodlands inn resort which is an incredibly breathtaking resort. For that alone the restaurant is beautiful. A nice outdoor brick oven pizza place steps away from the rooms sounds like the perfect weekend for me. The pizza varies. The grama tastes like a dijorno frozen pizza so not much to write home about however the plain is a very good tasting pizza! It seems more homemade not frozen! We got both pies and also caesar salad w ahi tuna. I was IMPRESSED w how good quality this fish was but the salad was stale dry and lazy. Its weird that they go from top to bottom but it just seems lazy for the most part. They can easily put more effort but choose not to. However for an easy fun pizza night steps from your room in this beautiful resort its a great choice! The back patio is loud like a club so sit in the front! Best of luck to everyone involved!
Road12794490315
Upon check in the girl basically said your prepaid I need a card for any additional charges. Didn't ask if I had been there before which I had't I booked hotel last minute. The room blinds were broken, toilet didn't flush and door did not have a dead bolt or a do not disturb sign. Door was so thin, you could hear everything in the hall, especially the people fighting at 2 am next to my room, which I had to call the front desk once it actually got physical. I was prepared to explain all this to the desk at check out but they took my key card and said nothing. Didn't ask how my stay was because frankly they don't care! The parking is a joke, apparently there's a night club which I didn't know which takes up all parking in the evening drove around for 20 min looking for a space. If there's a restaurant I have no idea because they didn't have a property flyer or book in the room. Worst stay EVER!!!
Q1689XKgaryp
Just stayed two nights. Mold in bathroom. Sliding door barely worked. Place is run down. Staff were great. Shuttle is worn out and needs replacement. Place needs a major upgrade. Been going there for years. Not impressed . Breakfast no longer offers omelets.
Holly Gailey
The place is amazing. It's clean, the prices are fair and the portions are massive. Definitely perfect for a big party. And the staff and service is top tier. If I'm ever in the area again, I'll definitely come here
We recently celebrated our daughter’s 21st birthday party at the Woodlands Inn and Resort. We reserved 2 tiers at Crescenzo’s restaurant for our 25 guests. We ordered pizza, wings, and salads off the menu. The manager at Crescenzo’s, Alan, went above and beyond to accommodate our party, by providing beautiful table settings, setting up a food and cake table in the lounge area, and acknowledging our daughters birthday on the digital marquees. The food was delicious and we all had an amazing time dancing and celebrating in the Executive Lounge and the Evolution night club. My daughter said it was one of the best times she’s ever had, thanks to Alan and the staff at the Woodlands. It was truly an amazing experience! Thank you again Alan!
Atmosphere: 5
Food: 5
Service: 5
Good food, really friendly bartender and patrons. Was staying in the hotel so this was a short walk from my room to get here. Good music and good time. Extremely affordable!
Atmosphere: 5
Food: 4
Service: 5
If that's the pizza they served at the bar, it was very good.
Bar-Staff -Frenzy and/or disgruntled in front of guests .Late night snacks and drinks- pizza and wings left to sit under lamp for over 10 minutes when the concert crew returned.WARNING- Weekend breakfast is $13, weekdays for free. But it's no great shakes. It is actually a typical free Comfort Inn style serve yourself. Flavors were lacking and please don't ask for real silver on Saturday- "those are for the Sunday girls" and Saturday staff sure didn't want to wrap them up again. Their was a spat at the expresso bar between 2 staff. The level of professionalism was lacking- or maybe they have just gotten lax in care like the property's facilities upkeep.It's was obviously a grand space at one time that is suffering the woes of many in hospitality.
Atmosphere: 3
Food: 2
Service: 2
It was so so. The pizza was greasy on 1 side and so thin, it felt like just eating some cheese. The guy working was too busy playing on his phone to do anything. He looked at my empty glass of soda twice before refilling it. Won't be back.
Atmosphere: 3
Food: 3
Service: 1
Awesome food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Ultimate Nachos, Burger
Many changes now that Hotel is under new management.
Atmosphere: 5
Food: 5
Service: 5
Don't let the pictures fool you, like they do a lot of people. We left the next day, after booking 3 nights there. The rooms are dingy, dirty, stained, broken and moldy. You could smell poop coming from the toilet. I never even knew that could happen. They try to cover up the smell with carpet refresher, but it doesn't work. I don't think the carpets have ever seen soap and water. The rooms, ugh! The patio doors don't lock, the couch is so old it is sunken to the bottom and there is dirt build up on the back rest and where you sit. The recliner seat was busted and the mattresses were hands down the worst things I've ever experienced. I have a bad back and they were so worn in and lump, I felt my back would go out. The "pull out couch" was even worse. I know they aren't good to begin with, but geez. The "kitchen" was disgusting and so broken down. And the staff, they do not care. And it's not their fault that they are that way, they are just a mirror of their management. It's a shame. I'm sure this place was amazing at one point, but that time has since left. It needs a serious SERIOUS upgrade and cleaning. Please do not waste your time and energy booking this hotel. I've seen reviews like this before, for this place and I wish I would have listened. Save yourself the trouble. We left the next day and the front desk worker didn't even question why we were leaving early, just gave us the difference back that we paid. That alone says a lot. It's a shame, it looks like it used to be a nice place. Honestly the people who own and operate this place should be ashamed and embarrassed of it. It's a true disgrace.
The grounds of this hotel make the trip and stay worthwhile. It backs up into a mountain with a lovely bubbling creek that you can hear from your room... that makes it feel like glam-camping. The rooms are nice, the service good and the staff is accommodating. The good and the bad is that this is a location that seems to have sprouted at different points which involves a lot of connecting levels and stairs - so if you have an issue with this it will be difficult for you to get around and truly enjoy your stay. It seems popular and with several events happening at once from weddings to Police Dept. Banquets. Unfortunately this can also bring a bit of shadiness to it and we experienced a very disconcerting moment when around 4:00 in the morning we heard a woman running down the hall and her terrifying blood curdling scream in a creole language as if someone was really trying to hurt her. I recommend staying in the rooms that are just behind the front desk #120s before the back stairs as these rooms back up into the Creek area. I would return since it is a beautiful location - just be aware it comes with a bit of a dark side sort of like visiting New York City...
This place has seen its day. Housekeeping is terrible, hallways smell like garbage and mold, every piece of equipment in the gym was broken, no water pressure on our floor, staff unfriendly, and our comforter had blood on it.
Restaurantji Recommends
We stayed one night. Hubby & his bandmates performed in the nightclub. We liked our room, except that the fridge & the air conditioner were noisy and prevented us from getting a good night sleep. The couple in an adjacent room were arguing (around 1 a.m.) & we heard every word. There were other inconsiderate guests who let their door slam and/or talked loudly while passing by our room.
This restaurant is inside the woodlands inn resort which is an incredibly breathtaking resort. For that alone the restaurant is beautiful. A nice outdoor brick oven pizza place steps away from the rooms sounds like the perfect weekend for me. The pizza varies. The grama tastes like a dijorno frozen pizza so not much to write home about however the plain is a very good tasting pizza! It seems more homemade not frozen! We got both pies and also caesar salad w ahi tuna. I was IMPRESSED w how good quality this fish was but the salad was stale dry and lazy. Its weird that they go from top to bottom but it just seems lazy for the most part. They can easily put more effort but choose not to. However for an easy fun pizza night steps from your room in this beautiful resort its a great choice! The back patio is loud like a club so sit in the front! Best of luck to everyone involved!
Upon check in the girl basically said your prepaid I need a card for any additional charges. Didn't ask if I had been there before which I had't I booked hotel last minute. The room blinds were broken, toilet didn't flush and door did not have a dead bolt or a do not disturb sign. Door was so thin, you could hear everything in the hall, especially the people fighting at 2 am next to my room, which I had to call the front desk once it actually got physical. I was prepared to explain all this to the desk at check out but they took my key card and said nothing. Didn't ask how my stay was because frankly they don't care! The parking is a joke, apparently there's a night club which I didn't know which takes up all parking in the evening drove around for 20 min looking for a space. If there's a restaurant I have no idea because they didn't have a property flyer or book in the room. Worst stay EVER!!!
Just stayed two nights. Mold in bathroom. Sliding door barely worked. Place is run down. Staff were great. Shuttle is worn out and needs replacement. Place needs a major upgrade. Been going there for years. Not impressed . Breakfast no longer offers omelets.
The place is amazing. It's clean, the prices are fair and the portions are massive. Definitely perfect for a big party. And the staff and service is top tier. If I'm ever in the area again, I'll definitely come here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Pita