Jersey Mike's Subs

11 Bear Creek Blvd, Wilkes-Barre
(570) 822-8600

Recent Reviews

Shaniquah Nelson

3/2/24 I just ordered off of Uber eats and paid $20 for a Sandwich everything I wanted was not on my sandwich I don’t get it what your employees don’t know how to read I’m pissed never

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Turkey Sandwich

Amber Shyner

My cheese stale when I opened it this

Atmosphere: 1

Food: 1

Service: 1

Lew

20$ for a sub is nuts it is way to expensive I will not be going back.

Atmosphere: 1

Food: 3

Service: 5

Ralph May

Like most jersey mikes it's a good sub with decent

Atmosphere: 4

Food: 4

Service: 5

Miles Hammond

Honestly their subs are delicious, and I've had 20+ pretty good ones before this, but the disrespect on this most recent sandwich baffled me. DO NOT MOBILE ORDER, if you aren't watching them make it, it will get neglected. But then if you have to wait in line, expect to be in there 10-30 minutes during the lunch rush. Staff is nice, place is clean, everything tastes great, but for $18 for a giant size I feel like I got robbed blind and found about half the amount of meat and veggies that I'd received previously. Normally I believe in paying a premium for a better product, "you get what you pay for," and had no problem splurging for a good sub. Like seriously the bread ratio to everything else was so off, there's like one slice of each meat type in the cross-cut, and 3 and a half little pickle slices in this half of the sub. ONLY part I was satisfied with is the amount of banana peppers, lol. Normally I'm completely full after half the giant sub and save the other half for later but I found myself still hungry this time. I don't know if it was just an off day, new management, new employees, or a new yearly corporate overlord initiative to cut costs by sanctioning portion sizes. Thinking I'll stick to local joints from now on that don't skimp out. Was not a sub above, our GOAT is washed.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Italian Sub

Jennifer F.

If I could give it zero I would. This is twice now that they had added cheese to my order after listing NO cheese asked for. All I got was excuses as to why it was wrong. Waste of money and time

Tashana McKinney

Great food and the staff is 5 star fabulous!!!! Very clean place!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich, Chipotle Cheese Steak, Ham and Provolone

Erica Brown

Updated - higher manager called and apologized refund received thank you, upped review from 2 to 3 stars thank you for following upPretty awful experience with the mobile app sandwich was made wrong ordered an Italian and got ham and mayo - when I called the store it took 3 calls to get a manager who said he would refund me - hasn't been refunded yet. Do not recommend

Atmosphere: 2

Food: 1

Service: 3

Luke Anderson

Gross location.Watched the cashier take MONEY, actually cash, with his gloves on and go right back to handling, cutting and rolling sandwiches.I told the ‘shift lead’ who went and addressed the gentleman..but he DIDN’T change his gloves. Proceeded to handle, cut and wrap 7/8+ online orders.Beware if you’re in this area, they don’t care about food safety.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Turkey and Provolone, Chicken Philly Cheese Steak

Jack P

Can be pricey but freshly made and always good.

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak, Turkey Sandwich

Salena Schroyer

Very polite staff visit at least weekly . Always good alway clean ? never had anything bad to

Atmosphere: 5

Food: 5

Service: 5

Jason C.

It's fine for a chain. Recently got a #13 Mikes way and it was OK, if your looking to go to a chain this is a better option than going to any one of the Subways in the area. Not quite as good as Priomos, who does have better ingredients, but is also more expensive, but a good place to get a consistent standard sub.

Elidora C

Would be better if some workers knew what they were doing and listened

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Turkey Sandwich, Jersey Mike

Donna Frassetti

It's a chain quick sandwich shop so if you're going there for atmosphere, you're not going to get it. The food is a cut above other sandwiche places and the service is excellent, very quick and accommodating of special

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Turkey Sandwich

Sam

Everything was fine . Ate the sandwhich got home . And started vomiting . I got food poisoning .

Atmosphere: 4

Food: 1

Service: 5

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