Order took a long time didn’t even get the right sandwiches
Atmosphere: 1
Food: 1
Service: 1
Robert K.
After hearing all the ranting and raving about Primo being the best! I figured I'd check it out. A little confusing when you walk in, like "where's the menu?". "Right here" I was told, (laminated placemat on counter), ordering was easy; what size,what meat, let.,tom.,onion, etc. A typical establishment, clean, neat, cooler for beverages ,tables, TV 's on the walls. The service was AWESOME, the young gentleman was the same as took our order (butt hole me didn't get his name)! Brought it to our table and inquired about other assistance!. Ok, enough with the high 5's, food was OK, tasted good, just what we ordered, a LOT of meat, but ......., why the hype? Jersey Mike's is equal, a tad cheaper, and no offense but I think WaWa's is better and half the price. First time, maybe a bad day, will try again at another location; ya'll know what they say about first impressions!
ViolenceWerkz
I don't live in PA any longer, but since I've been back and from the moment I started going to Primo's it has become the ONLY place I get my hoagies from. It's small and it's tucked into the shopping center, but it is hands down one of my favorite little shops in the area. Italian bread is Italian bread, but I sweat it tastes better here. These are hands down the best subs/hoagies you will get in the area. They are also instagram worthy. The attention to detail here is very high. The people who work here take pride in what they do and you can tell wirh the level of respect, sincerity and genuine commentary for the customer.There was a small mistake on my order, and the associate I met, Shaun was immediately on it making me a new hoagie. This was shortly after a rude customer had just left. For this man to be as respectful as he was just having dealt with such an unruly customer, to not only help me but to genuinely take care of my order with the same level of patience as any other customer, that means alot in my book. Each and every person I have met here is extremely respectful and good people. If you're in the area, and you want a REAL Italian hoagie, this place is a must. Especially if you like spicy like me, the get the Diablo. Delicious food, warm people, that take pride and respect seriously
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
John Ferreira
Great hoagie and awesome customer
Atmosphere: 5
Food: 5
Service: 5
Todd H
They lock the door before 7:55pm.
mary metzker
This Primo at 395 Arena Hub in Wilkes Barre is the cleanest, fastest Primo I've ever been to. The person who waited on me was so nice, he really made my day. You don't really think about a fast food place unless you've either had a really bad experience or a really good one and this place is great. I'll go out of my way to go to this place from now on. The owner really should be proud.
Atmosphere: 5
Food: 5
Service: 5
M
Very fresh, I would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Alanna B
Update: Was told to fill out a form after my review was posted, Katlyn emailed me & tried to reassure me you weren't closed early & something is wrong with the phones but I was physically there & said that & no response after a week! After a long day at work, went out of my way to grab dinner & they close at 8pm. I pull up & there's two younger females in there at 7:15 with the closed sign up & not answering the phone. Why have hours of operation just to close 45 minutes early!
Atmosphere: 1
Food: 1
Service: 1
Ralph Penland
PrimoHoagies' Sharp Italian is simply the best. Fresh ingredients and fine bread are distinctive.We like all locations that we have been to, but we really love the Edwardsville, PA, location.
My Italian sub was great. Got the Primo size. Had a discount on my phone. Total was under $11.00 good service made quickly.
Atmosphere: 4
Food: 4
Service: 5
laura
Ordered two hoagies. An Italian and Turkey. For the expensive price definitely wasn’t a lot of meat and cheese. Ordered extra cheese but definitely didn’t get that. Hoagie was very dry. Skimpy side portions. Bread was hard. Extremely disappointed.
Atmosphere: 3
Food: 1
Service: 3
Jude H.
Ridiculously fresh and extraordinarily delicious. One of the best sandwiches in the area.
jude height
It’s rated the #1 sandwich shop in America by USA Today for a reason… You can’t go wrong with almost anything on the menu. The regular size hoagie comes on a sesame seed baguette and is heaping with meat and cheese. The small comes on a seedless Italian baguette. Both are outstanding. I recommend the chicken parm or the Philly steak with cooper and fried onions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Devin Cwalina
Extremely disappointed... extremely overpriced and dirty. Nothing compared to Jersey Mike's Wilkes Barre. Save your money and go somewhere
Great meal, served fast, and friendly
Atmosphere: 5
Food: 5
Service: 5
Order took a long time didn’t even get the right sandwiches
Atmosphere: 1
Food: 1
Service: 1
After hearing all the ranting and raving about Primo being the best! I figured I'd check it out. A little confusing when you walk in, like "where's the menu?". "Right here" I was told, (laminated placemat on counter), ordering was easy; what size,what meat, let.,tom.,onion, etc. A typical establishment, clean, neat, cooler for beverages ,tables, TV 's on the walls. The service was AWESOME, the young gentleman was the same as took our order (butt hole me didn't get his name)! Brought it to our table and inquired about other assistance!. Ok, enough with the high 5's, food was OK, tasted good, just what we ordered, a LOT of meat, but ......., why the hype? Jersey Mike's is equal, a tad cheaper, and no offense but I think WaWa's is better and half the price. First time, maybe a bad day, will try again at another location; ya'll know what they say about first impressions!
I don't live in PA any longer, but since I've been back and from the moment I started going to Primo's it has become the ONLY place I get my hoagies from. It's small and it's tucked into the shopping center, but it is hands down one of my favorite little shops in the area. Italian bread is Italian bread, but I sweat it tastes better here. These are hands down the best subs/hoagies you will get in the area. They are also instagram worthy. The attention to detail here is very high. The people who work here take pride in what they do and you can tell wirh the level of respect, sincerity and genuine commentary for the customer.There was a small mistake on my order, and the associate I met, Shaun was immediately on it making me a new hoagie. This was shortly after a rude customer had just left. For this man to be as respectful as he was just having dealt with such an unruly customer, to not only help me but to genuinely take care of my order with the same level of patience as any other customer, that means alot in my book. Each and every person I have met here is extremely respectful and good people. If you're in the area, and you want a REAL Italian hoagie, this place is a must. Especially if you like spicy like me, the get the Diablo. Delicious food, warm people, that take pride and respect seriously
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Great hoagie and awesome customer
Atmosphere: 5
Food: 5
Service: 5
They lock the door before 7:55pm.
This Primo at 395 Arena Hub in Wilkes Barre is the cleanest, fastest Primo I've ever been to. The person who waited on me was so nice, he really made my day. You don't really think about a fast food place unless you've either had a really bad experience or a really good one and this place is great. I'll go out of my way to go to this place from now on. The owner really should be proud.
Atmosphere: 5
Food: 5
Service: 5
Very fresh, I would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Update: Was told to fill out a form after my review was posted, Katlyn emailed me & tried to reassure me you weren't closed early & something is wrong with the phones but I was physically there & said that & no response after a week! After a long day at work, went out of my way to grab dinner & they close at 8pm. I pull up & there's two younger females in there at 7:15 with the closed sign up & not answering the phone. Why have hours of operation just to close 45 minutes early!
Atmosphere: 1
Food: 1
Service: 1
PrimoHoagies' Sharp Italian is simply the best. Fresh ingredients and fine bread are distinctive.We like all locations that we have been to, but we really love the Edwardsville, PA, location.
Food: 5
Recommended dishes: Submarine Sandwich
Restaurantji Recommends
My Italian sub was great. Got the Primo size. Had a discount on my phone. Total was under $11.00 good service made quickly.
Atmosphere: 4
Food: 4
Service: 5
Ordered two hoagies. An Italian and Turkey. For the expensive price definitely wasn’t a lot of meat and cheese. Ordered extra cheese but definitely didn’t get that. Hoagie was very dry. Skimpy side portions. Bread was hard. Extremely disappointed.
Atmosphere: 3
Food: 1
Service: 3
Ridiculously fresh and extraordinarily delicious. One of the best sandwiches in the area.
It’s rated the #1 sandwich shop in America by USA Today for a reason… You can’t go wrong with almost anything on the menu. The regular size hoagie comes on a sesame seed baguette and is heaping with meat and cheese. The small comes on a seedless Italian baguette. Both are outstanding. I recommend the chicken parm or the Philly steak with cooper and fried onions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Extremely disappointed... extremely overpriced and dirty. Nothing compared to Jersey Mike's Wilkes Barre. Save your money and go somewhere
Atmosphere: 1
Food: 1
Service: 1