Staff rude and snarky, food overpriced. I have never witnessed such poor customer service. Not one employee in the establishment was polite. It was so bad that we even have to report them to airport security......
Atmosphere: 1
Food: 1
Service: 1
Katherine Holland
Food wasn't terrible but wasn't great. Service was horrendous. One server in particular was rude beyond belief. To everyone. Customers and coworkers alike.
Atmosphere: 3
Food: 2
Service: 1
Solaris
Lovely atmosphere and great service. The chef's are on top of their game providing delicious food at a swift pace.Waiters are exceptionally friendly
Atmosphere: 5
Food: 5
Service: 5
Amol Gupta
Well, price definitely not worth the quantity and quality, and no option to choose the tip %. They will definitely charge 15% even if the service is not great. Not recommended. Definitely not going again.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fish & Chips
Akanksha Varman
The food was quite average and so was the service. The server already added the 15% tip to the bill and told us to tap our card on the machine, as if this was first restaurant we ever visited! Definitely would not consider coming back.
Atmosphere: 1
Food: 1
Service: 1
Mike Shank
Great breakfast at the crack of dawn! I love Irish pubs but it was too early in the morning to evaluate that part of Hurley's. I was so grateful to find them open so early in the day and delighted by the great service and food. Leon (? - hope I got that right, it was pre-coffee) was helpful and attentive. The smoked meat was a particular treat and the eggs were just right. Coffee was free with the meal and refills were anticipated. There was a ledge for eating, laptop and electric outlet so breakfast was also very productive. Great place to wait for a flight. I look forward to waiting in the pup one afternoon! Highly recommended.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Montreal Smoked Meat Sandwich
Samuel Vinicius de Moura
Had their smoked meat poutine and it was fine. Part of it was kinda cold but tasted good still. Service was pretty crappy. Very much against communicating in English and make you feel like you're bothering and/or they're on a rush. The same does not happen id you speak french. The looks and atmosphere is fine.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Smoked Meat Poutine
Sc Lee
Worst service I ever experienced.The staff is rude, nobody looks happy. The server was almost belligerent with us. Place to avoid at the mtl
Atmosphere: 1
Food: 1
Service: 1
Christophe Moreau
6:30 p.m. An old gentleman at the bar and a very welcoming young girl.And quickly, we realize that the old man is incapable of managing a half-full room and a bar with 7 people seated (double that is possible).He does not delegate to the young girl who greets him even though he is completely disorganized and overwhelmed. He takes care of orders, services and collection.Result: 10 minutes of waiting for the order, 10 minutes more to get our 2 beers and when we kindly ask for the drink which has not arrived, we are asked to be correct and wait… again… 5 minutes.The plate arrives at 7:05 p.m. The chicken strips are rock hard but the fries are super good.I won't come back if I see this gentleman. Being a Guinness lover, I am disappointed with my experience.
Atmosphere: 1
Food: 2
Service: 1
Chris Zimmerman
Horrible service for Breakfast. I watched people who sat around me eventually moving to the bar to order. After I finally ordered and received food, it took over 25 minutes after I finished my breakfast and drink to waive down the bartender, who told me he wouldn't/ couldn't help in a matter of fact tone, then he waived down my waitress to pay. Others around me were waiting to pay as well, it wouldn't surprise me if anybody walked out without being noticed.
Had a very disappointing experience. I found the waiter extremely unpleasant/rude. Apparently customer service is not a requirement at the YUL airport Hurleys location. Not worth the inflated price. If you want to start your trip on a good note, please avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Soso Life Lover
WORST SERVICE EVER!God how rude they were! Unbelievable…Need a BIG change in STAFF choices
Marek M
Nothing beats bacon and eggs with a Guinness at 6h30am.
Atmosphere: 4
Food: 5
Service: 5
Joelle Cencig-Ferland
$22 for a mimosa... It's just ridiculous. I understand that we are at the airport, but frankly. In addition, you can clearly see on the menu that the new price has been added by hand on top of the old one. Disappointing.
Atmosphere: 3
Food: 3
Service: 5
Nicholas Kearney
Food was poor at best. We waited a long time after eating before we got the bill. We ended up walking up. There was four of us and we decided against tipping as we didn’t feel our experience warranted one. After my two friends paid their bill, I went to pay mine and he selected a tip for me and said “this is my salary you have to tip me” over all a very negative experience don’t recommend at all.
Staff rude and snarky, food overpriced. I have never witnessed such poor customer service. Not one employee in the establishment was polite. It was so bad that we even have to report them to airport security......
Atmosphere: 1
Food: 1
Service: 1
Food wasn't terrible but wasn't great. Service was horrendous. One server in particular was rude beyond belief. To everyone. Customers and coworkers alike.
Atmosphere: 3
Food: 2
Service: 1
Lovely atmosphere and great service. The chef's are on top of their game providing delicious food at a swift pace.Waiters are exceptionally friendly
Atmosphere: 5
Food: 5
Service: 5
Well, price definitely not worth the quantity and quality, and no option to choose the tip %. They will definitely charge 15% even if the service is not great. Not recommended. Definitely not going again.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fish & Chips
The food was quite average and so was the service. The server already added the 15% tip to the bill and told us to tap our card on the machine, as if this was first restaurant we ever visited! Definitely would not consider coming back.
Atmosphere: 1
Food: 1
Service: 1
Great breakfast at the crack of dawn! I love Irish pubs but it was too early in the morning to evaluate that part of Hurley's. I was so grateful to find them open so early in the day and delighted by the great service and food. Leon (? - hope I got that right, it was pre-coffee) was helpful and attentive. The smoked meat was a particular treat and the eggs were just right. Coffee was free with the meal and refills were anticipated. There was a ledge for eating, laptop and electric outlet so breakfast was also very productive. Great place to wait for a flight. I look forward to waiting in the pup one afternoon! Highly recommended.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Montreal Smoked Meat Sandwich
Had their smoked meat poutine and it was fine. Part of it was kinda cold but tasted good still. Service was pretty crappy. Very much against communicating in English and make you feel like you're bothering and/or they're on a rush. The same does not happen id you speak french. The looks and atmosphere is fine.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Smoked Meat Poutine
Worst service I ever experienced.The staff is rude, nobody looks happy. The server was almost belligerent with us. Place to avoid at the mtl
Atmosphere: 1
Food: 1
Service: 1
6:30 p.m. An old gentleman at the bar and a very welcoming young girl.And quickly, we realize that the old man is incapable of managing a half-full room and a bar with 7 people seated (double that is possible).He does not delegate to the young girl who greets him even though he is completely disorganized and overwhelmed. He takes care of orders, services and collection.Result: 10 minutes of waiting for the order, 10 minutes more to get our 2 beers and when we kindly ask for the drink which has not arrived, we are asked to be correct and wait… again… 5 minutes.The plate arrives at 7:05 p.m. The chicken strips are rock hard but the fries are super good.I won't come back if I see this gentleman. Being a Guinness lover, I am disappointed with my experience.
Atmosphere: 1
Food: 2
Service: 1
Horrible service for Breakfast. I watched people who sat around me eventually moving to the bar to order. After I finally ordered and received food, it took over 25 minutes after I finished my breakfast and drink to waive down the bartender, who told me he wouldn't/ couldn't help in a matter of fact tone, then he waived down my waitress to pay. Others around me were waiting to pay as well, it wouldn't surprise me if anybody walked out without being noticed.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Had a very disappointing experience. I found the waiter extremely unpleasant/rude. Apparently customer service is not a requirement at the YUL airport Hurleys location. Not worth the inflated price. If you want to start your trip on a good note, please avoid this place!
Atmosphere: 1
Food: 1
Service: 1
WORST SERVICE EVER!God how rude they were! Unbelievable…Need a BIG change in STAFF choices
Nothing beats bacon and eggs with a Guinness at 6h30am.
Atmosphere: 4
Food: 5
Service: 5
$22 for a mimosa... It's just ridiculous. I understand that we are at the airport, but frankly. In addition, you can clearly see on the menu that the new price has been added by hand on top of the old one. Disappointing.
Atmosphere: 3
Food: 3
Service: 5
Food was poor at best. We waited a long time after eating before we got the bill. We ended up walking up. There was four of us and we decided against tipping as we didn’t feel our experience warranted one. After my two friends paid their bill, I went to pay mine and he selected a tip for me and said “this is my salary you have to tip me” over all a very negative experience don’t recommend at all.
Atmosphere: 2
Food: 1
Service: 1