Bento Sushi

1 Boulevard du Plateau, Gatineau

Recent Reviews

118erdalo

This is my worse experience ever I had it . I do not recommend anyone to go there food was suck never ever go there again at all.

lithiumbass

We wish we had searched the web for reviews before ordering from here. We got the Go Fun platter which was supposed to have 10 maki, 12 hosomaki, and 3 nigiri. When it was delivered we noticed there was no nigiri whatsoever and that 5 of the 25 pieces had been replaced with awful tasting dessert rolls—which we can’t even find on the menu—that we could barely stomach. I don’t know how they think no one would notice them changing 20% of an order with things that weren’t even indicated on the menu. Quality is barely passable as well. I’m fine, but it has left my wife with a horrible lump in her stomach. The only saving grace—and it is quite circumstantial—is that we ordered using Uber Eats to get a promotional discount. Otherwise, paying full price for this would rival splurging $30 for a fast food burger that comes with a flat soda and your order of fries missing. Spread the word. DO. NOT. EAT. HERE.

Evgeni Patenko

Poor choice. In store sushi

Jessimus Prime

Lots of rice very thin layers of fish, just to say that there is.

Natasha Romanova

Sushi is always fresh and always delicious I highly recommend it.

Bouraoui ilhem

(Translated by Google) Hello, can you tell me if your sushi contains alcohol? I have dietary restrictions. Thank you(Original)Bonjour, pouvez vous me dire si vos sushi contiennent de l'alcool ? J'ai des restrictions alimentaires. Merci

EMLUSS

Imagine placing an order and being told it's ready for pick-up in 45 min and then showing up at pick-up time and finding out no one has worked on your order. Like a grown-up, you sit down and wait patiently for another 25 minutes. Then you find out they missed a part of your order and wait some more. You get home and realize they haven't included the ginger and wasabi that you had stated you wanted and then after your first bite, the avocado in the sushi tastes rotten. And same goes for some of the fish. Your wife (who happens to be breastfeeding) does not want to take the risk of eating so you throw a lasagna in the oven instead. You call the restaurant to ask for a refund and then you're told that you need to go back to the store and the order has to be intact. Then you protest to say that you can't know sushi tastes off unless you've had a few bites. You show up at the store for your refund and then you're accused of calling the employee names over the phone and that's the main reason the manager categorically refuses to even consider a refund, after being told to come in... The place is ran by teenagers and some manager that choses to believe fabrications of her unprofessional staff over customers. I had eaten there before without incident but lots can be said about an organization in the way they react when things go wrong and in this case, it's a big fat ZERO in customer service.

travelmench

Loved the Japanese style decor and the waterfall. Presentation was beautiful, colorful and creative. Taste and quality was poor. Ordered the donut, served on a circle of rice to resemble a bagel. The seafood was very skimpy, s tiny portion that was see through thin, and without enough substance to have any taste. There were a variety of seeds to make it look like a bagel, but this didnt qualify as sushi. The pho was dreadful. There was some chicken and a few strands of vegetables, but the broth was overwhelmingly soy sauce, to the point that you couldnt drink it. Looked beautiful with the dark brown broth, but not palatable. Didnt have the regular sushi. Maybe it is good.

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