Worst service ever after one hours waiting they cancel my order
Florentin von Frankenberg
We read the negative reviews but despite going into it with that bias we enjoyed this food. Had pad Thai with chicken, spring rolls, dumplings, and red curry with beef.Everything tasted great (esp dumplings/spring rolls and red curry), quantity was ok, price was a bit high for budget Thai food.
Don K
I've gone to Thaizone on and off since it opened in Aylmer and I did like the food but I think I'm done. When every time you walk in a restaurant where your feet stick to the floor you know there is a problem. The social distancing stickers on the floor are SO FILTHY you can't read them. Last night after I placed my order one of the cooking staff dropped a ladle and a spoon. Did he take them to a sink to wash? No, he put them back and continued using them to cook.I've never seen anyone over 30 working there so it begs the question who actually owns and manages this outlet and have they any pride. I grew up working in a family restaurant and everyone involved knew the meaning of cleanliness and hygiene and how to scrub a floor sometimes on hands and knees, not give it a lick and a promise. Sorry but when I spend about 15$ for a take-out meal AND prompted to tip I expect more.
Elizabeth Chwakanowski
Tasted awful. Chicken was rubbery, bland , tasteless. Has to separate it from the rest. Rice was so soggy and tasted like plastic. Almost threw up. Tossed it out after a few bites. Waste of money.
Pinoy Solo Adventurer
Almost puke. Taste burnt both orders. Waste of money.
Erkin Isayev
This place need more employees. Poor students working there, very nice and polite young people but they can’t handle with high volume of orders
Melyssa Frenette-Bruyere
Used to be great. Now, not so much.
Marc Parent
Very bad service! Staff not well trained
Ayyush Mosta
Why is my pad thai soggy..? Got it delivered after an hour, the bag and the box was full of oily sauce. Doesn’t look fresh either.. 20$ down the drain. :)Don’t recommend this location.
Pascal Kenneth
Avoid this place like your life depends on it. Nothing against the staff they were really nice and seemed way overworked. The padthai was gray and flavorless and just a disgusting putrid and slimy. I asked for no onions and when I got home, an avalanche the size of Texas of onions were in it. Something is not right, they need to rework the recipes and get fresh ingredients, specially at that price, I could have gotten delivered by thai express on ubereats for about the same price for two. Seriously extremely disappointed
I don't know why they got lots of negative reviews. We ordered 2 people combo for 22,95$ and the delivery was past, everything was packed properly and lots of food. Nice bags, boxes. I requested to put all free possible sauces and they DID that. Attentive. The delivery is free from 14.99. Took about 30 minutes. Nice general chicken and pad-tai for a fair price. I recommend!
jessica azzi
Food ok, service not quick and store floor always sticky..
Carl
Customer service needs to be improved and cleanliness was horrible, we ordered a 4 person combo and got 4 meals seperatly without the combo items and price. The General Tao was sub-par for any Thai takeout restaurants and the chicken Pad Thai had tofu in it and I'm not even sure it was fresh...and wasn't good. Anyways, the staff doesn't care and acts like it, all arround to be avoided.
Dyson Logos
Took my order on-line on September 8th, then called to tell me they couldn't deliver it and would refund the charges. On September 9th they confirmed that the refund had been processed. A week later and there's still no refund, and every time I call I'm told the person can't help and I need to call back tomorrow to talk to the manager who is never there to take my call.(And yes, I already filled in the google form that the owner sends out to all negative reviews, but haven't been contacted back yet either... I'm sure they'll reply with the usual "We are sorry you didn't have a great time." response.)
Charlene Morrison
Food was not great. I was surprised. May consider trying it one more.timeI was asked to complete a document but the link does not open. Please resend!
Worst service ever after one hours waiting they cancel my order
We read the negative reviews but despite going into it with that bias we enjoyed this food. Had pad Thai with chicken, spring rolls, dumplings, and red curry with beef.Everything tasted great (esp dumplings/spring rolls and red curry), quantity was ok, price was a bit high for budget Thai food.
I've gone to Thaizone on and off since it opened in Aylmer and I did like the food but I think I'm done. When every time you walk in a restaurant where your feet stick to the floor you know there is a problem. The social distancing stickers on the floor are SO FILTHY you can't read them. Last night after I placed my order one of the cooking staff dropped a ladle and a spoon. Did he take them to a sink to wash? No, he put them back and continued using them to cook.I've never seen anyone over 30 working there so it begs the question who actually owns and manages this outlet and have they any pride. I grew up working in a family restaurant and everyone involved knew the meaning of cleanliness and hygiene and how to scrub a floor sometimes on hands and knees, not give it a lick and a promise. Sorry but when I spend about 15$ for a take-out meal AND prompted to tip I expect more.
Tasted awful. Chicken was rubbery, bland , tasteless. Has to separate it from the rest. Rice was so soggy and tasted like plastic. Almost threw up. Tossed it out after a few bites. Waste of money.
Almost puke. Taste burnt both orders. Waste of money.
This place need more employees. Poor students working there, very nice and polite young people but they can’t handle with high volume of orders
Used to be great. Now, not so much.
Very bad service! Staff not well trained
Why is my pad thai soggy..? Got it delivered after an hour, the bag and the box was full of oily sauce. Doesn’t look fresh either.. 20$ down the drain. :)Don’t recommend this location.
Avoid this place like your life depends on it. Nothing against the staff they were really nice and seemed way overworked. The padthai was gray and flavorless and just a disgusting putrid and slimy. I asked for no onions and when I got home, an avalanche the size of Texas of onions were in it. Something is not right, they need to rework the recipes and get fresh ingredients, specially at that price, I could have gotten delivered by thai express on ubereats for about the same price for two. Seriously extremely disappointed
Restaurantji Recommends
I don't know why they got lots of negative reviews. We ordered 2 people combo for 22,95$ and the delivery was past, everything was packed properly and lots of food. Nice bags, boxes. I requested to put all free possible sauces and they DID that. Attentive. The delivery is free from 14.99. Took about 30 minutes. Nice general chicken and pad-tai for a fair price. I recommend!
Food ok, service not quick and store floor always sticky..
Customer service needs to be improved and cleanliness was horrible, we ordered a 4 person combo and got 4 meals seperatly without the combo items and price. The General Tao was sub-par for any Thai takeout restaurants and the chicken Pad Thai had tofu in it and I'm not even sure it was fresh...and wasn't good. Anyways, the staff doesn't care and acts like it, all arround to be avoided.
Took my order on-line on September 8th, then called to tell me they couldn't deliver it and would refund the charges. On September 9th they confirmed that the refund had been processed. A week later and there's still no refund, and every time I call I'm told the person can't help and I need to call back tomorrow to talk to the manager who is never there to take my call.(And yes, I already filled in the google form that the owner sends out to all negative reviews, but haven't been contacted back yet either... I'm sure they'll reply with the usual "We are sorry you didn't have a great time." response.)
Food was not great. I was surprised. May consider trying it one more.timeI was asked to complete a document but the link does not open. Please resend!