Lack of cleanliness in car service, we really see the difference in the value it has in those who let it go, fortunately there are some very clean ones
Atmosphere: 3
Food: 2
Service: 3
koraly Landry
Every time I go to this particular Tim I always have an error in my order and the only thing I am told is that I can come back to get a refund except that 1x is fine but when I I go there at least once a day and there is always an error, it's unpleasant. I'm going to go to another Tim because this one is a big 0/10 more. I get spoken to very stupidly by the employees as if he was superior to me, but as far as I know we are human and we are equal so I hope there will be change because I am not the first to leave this kind of opinion
Atmosphere: 1
Food: 1
Service: 1
Eric Cote
Beautiful place, and quiet.
Atmosphere: 4
Food: 4
Service: 5
brahim benabail
Coffee and products good but service to be reviewed, but not really disappointed because this is the case for other Tim Hortons locations so I stop being surprised but I hope that one day it will change for the
Atmosphere: 1
Food: 2
Service: 1
Jeff Turc
Firstly, Every morning, this is the place I went to have my breakfast in the drive-thru, but for some time now, the person who takes the orders has been making us look like fools. Unable to say that she didn't understand or forgot to mention X thing, she blames it on us.Second, for about the same amount of time, every time I go to pick up an order (without sauce and without cheese) there is always one. normally I would go in and say it because it was easy to see, but this morning and yesterday, the wrap is a little harder to see if there is any in it. So I look on the top and see nothing. When I get to work I start to eat, and what don't I see at the bottom of the wrap after 4 bites? Cheese and sauce.What will you do the day someone asks for it and they are allergic?I'm going to give you 2 pieces of advice, hiring people also means training them well, and if the person is not able to read French or what is written on the screen, well don't put them on the screen. 'screen!!
Atmosphere: 1
Food: 1
Service: 1
Robert Pelletier
Dripping sandwich. Questionable cleanliness of
Atmosphere: 1
Food: 1
Service: 2
Marjorie Lemieux
WORST SERVICE. I have often given it a chance because I tell myself that the service depends on the employees but there is clearly a problem. Every time, the employees are cold (an employee already yelled at me because he had just washed the machine??), the service is EXTREMELY slow (waiting 10 minutes to place my order when there was no one else in front from me), there are always too many things missing... in short, I much prefer to go to the one in Lauzon.
Service: 1
Florence M Journault
Good morning,I stopped by your branch this morning. Arriving at the order terminal here is the welcome I received: “order” so I gave my order to the lady who simply told me “to move forward” already there, I found that the service lacked courtesy, but I can deal with it... When I arrive at the checkout, a young man makes me pay (I pay in money) and goes to answer a customer at the checkout before. So it was the lady who answered me, she told me that I owe her $9.20, I mentioned to her that I paid to her colleague. She persists with me, telling me that it hasn't been paid. I told him that yes, I paid $10.40 for my order. She persists with me again, telling me that the payment did not "go through". I tell her that it is necessary since I paid in money and that she only has to ask her colleague who is fair. behind her. So I said that I did not accept being spoken to like that and insults from him followed. I asked for a refund because I wanted to go somewhere else, just to be treated like this. She replied, “The owners don’t care, it’s the same everywhere, the money goes to the same place! » so I went to a competitor…
Atmosphere: 1
Food: 1
Service: 1
Pierrick Denoncourt
I understand that it's December 26, but when you write on the door that you are open until 9 p.m. and that at 8 p.m. the door is locked... Well, I'm going to lock you out for a long time! I already did it for two years, be sure I won't miss you?By the way, I invite everyone to go to McDonald's! They say they are open and it is true in their case!! Number 1 service in addition
michel Dallaire
Seriously, the little blonde at the car service!!! good luck with that mistrust ?
For the past few weeks, we have been waiting 20 minutes when there are 3 cars in front of us. He serves us standard coffee, when we ask for a dark one! In addition, on several occasions I threw away the coffee, it was so bad!
Atmosphere: 1
Food: 1
Service: 1
Thomas Bolduc
Yooooo my friend works there, she's the best ever!!!
Atmosphere: 1
Food: 1
Service: 5
Jan C
Nearest in our PlaceEasy to accessGood
Atmosphere: 4
Food: 4
Service: 4
Meagan GoupilGoupil
Service around 3 a.m.: My grandmother was sick with coffee, my mother was served in a dirty glass that she had just bought, he didn't even ask us if she wanted to use it and no hello or have a good day sorry but it is certain that with employees of 14 years they should not worry about their restaurant and therefore the courtesy of their branch.
Atmosphere: 1
Food: 1
Service: 1
Mara Onesti
Thursday October 12 around 1 p.m., at the drive-thru, placed my order without being repeated and without her confirming my order, simply the amount to pay. Arrives to collect my order and pay the lady at the window criticizes the customer who has just left, gives me the terminal to pay and she leaves her post, telling her colleague to take over without telling him where she has gone. Very nice young man looks at the cash register and tells me it's for...it's not my order, the lady who was standing nearby looks and says oops I deleted (finished), without asking me if it It was okay I got a wrap from a bowl and the fall flavored latte had no taste. I was in a hurry, I had to take what was served to me and I couldn't go back inside to complain. I can understand from experience that working with the public is difficult but you have to remain professional and the courteous customer does not have to suffer the effects of a situation that he or she is not even aware of.
Lack of cleanliness in car service, we really see the difference in the value it has in those who let it go, fortunately there are some very clean ones
Atmosphere: 3
Food: 2
Service: 3
Every time I go to this particular Tim I always have an error in my order and the only thing I am told is that I can come back to get a refund except that 1x is fine but when I I go there at least once a day and there is always an error, it's unpleasant. I'm going to go to another Tim because this one is a big 0/10 more. I get spoken to very stupidly by the employees as if he was superior to me, but as far as I know we are human and we are equal so I hope there will be change because I am not the first to leave this kind of opinion
Atmosphere: 1
Food: 1
Service: 1
Beautiful place, and quiet.
Atmosphere: 4
Food: 4
Service: 5
Coffee and products good but service to be reviewed, but not really disappointed because this is the case for other Tim Hortons locations so I stop being surprised but I hope that one day it will change for the
Atmosphere: 1
Food: 2
Service: 1
Firstly, Every morning, this is the place I went to have my breakfast in the drive-thru, but for some time now, the person who takes the orders has been making us look like fools. Unable to say that she didn't understand or forgot to mention X thing, she blames it on us.Second, for about the same amount of time, every time I go to pick up an order (without sauce and without cheese) there is always one. normally I would go in and say it because it was easy to see, but this morning and yesterday, the wrap is a little harder to see if there is any in it. So I look on the top and see nothing. When I get to work I start to eat, and what don't I see at the bottom of the wrap after 4 bites? Cheese and sauce.What will you do the day someone asks for it and they are allergic?I'm going to give you 2 pieces of advice, hiring people also means training them well, and if the person is not able to read French or what is written on the screen, well don't put them on the screen. 'screen!!
Atmosphere: 1
Food: 1
Service: 1
Dripping sandwich. Questionable cleanliness of
Atmosphere: 1
Food: 1
Service: 2
WORST SERVICE. I have often given it a chance because I tell myself that the service depends on the employees but there is clearly a problem. Every time, the employees are cold (an employee already yelled at me because he had just washed the machine??), the service is EXTREMELY slow (waiting 10 minutes to place my order when there was no one else in front from me), there are always too many things missing... in short, I much prefer to go to the one in Lauzon.
Service: 1
Good morning,I stopped by your branch this morning. Arriving at the order terminal here is the welcome I received: “order” so I gave my order to the lady who simply told me “to move forward” already there, I found that the service lacked courtesy, but I can deal with it... When I arrive at the checkout, a young man makes me pay (I pay in money) and goes to answer a customer at the checkout before. So it was the lady who answered me, she told me that I owe her $9.20, I mentioned to her that I paid to her colleague. She persists with me, telling me that it hasn't been paid. I told him that yes, I paid $10.40 for my order. She persists with me again, telling me that the payment did not "go through". I tell her that it is necessary since I paid in money and that she only has to ask her colleague who is fair. behind her. So I said that I did not accept being spoken to like that and insults from him followed. I asked for a refund because I wanted to go somewhere else, just to be treated like this. She replied, “The owners don’t care, it’s the same everywhere, the money goes to the same place! » so I went to a competitor…
Atmosphere: 1
Food: 1
Service: 1
I understand that it's December 26, but when you write on the door that you are open until 9 p.m. and that at 8 p.m. the door is locked... Well, I'm going to lock you out for a long time! I already did it for two years, be sure I won't miss you?By the way, I invite everyone to go to McDonald's! They say they are open and it is true in their case!! Number 1 service in addition
Seriously, the little blonde at the car service!!! good luck with that mistrust ?
Restaurantji Recommends
For the past few weeks, we have been waiting 20 minutes when there are 3 cars in front of us. He serves us standard coffee, when we ask for a dark one! In addition, on several occasions I threw away the coffee, it was so bad!
Atmosphere: 1
Food: 1
Service: 1
Yooooo my friend works there, she's the best ever!!!
Atmosphere: 1
Food: 1
Service: 5
Nearest in our PlaceEasy to accessGood
Atmosphere: 4
Food: 4
Service: 4
Service around 3 a.m.: My grandmother was sick with coffee, my mother was served in a dirty glass that she had just bought, he didn't even ask us if she wanted to use it and no hello or have a good day sorry but it is certain that with employees of 14 years they should not worry about their restaurant and therefore the courtesy of their branch.
Atmosphere: 1
Food: 1
Service: 1
Thursday October 12 around 1 p.m., at the drive-thru, placed my order without being repeated and without her confirming my order, simply the amount to pay. Arrives to collect my order and pay the lady at the window criticizes the customer who has just left, gives me the terminal to pay and she leaves her post, telling her colleague to take over without telling him where she has gone. Very nice young man looks at the cash register and tells me it's for...it's not my order, the lady who was standing nearby looks and says oops I deleted (finished), without asking me if it It was okay I got a wrap from a bowl and the fall flavored latte had no taste. I was in a hurry, I had to take what was served to me and I couldn't go back inside to complain. I can understand from experience that working with the public is difficult but you have to remain professional and the courteous customer does not have to suffer the effects of a situation that he or she is not even aware of.
Atmosphere: 1
Food: 3
Service: 1