Disappointed to refuse me to correct an error because according to her it was not her fault but that of the other Van Houtte and she did not want to waste her Ingredients to correct the error. This is the first time I’ve been told that in a fast food restaurant!
Service: 1
Isabelle Cloutier
I would just like to say that the staff at this place are wonderful! Ms. Sandrine and Ms. Isabelle do an excellent job, despite the fact that they certainly have to deal with several types of people (who sometimes may not be entirely familiar with customer service). For my part, I have only good words about them. I always have high quality service with courtesy. They work very hard and efficiently. Thank you for everything! :)
Atmosphere: 5
Food: 5
Service: 5
walid aib
(Translated by Google) What a bad experience with the manager... Condescending, contemptuous and frustrated with life. Take yourself to a SPA, lady, life is short to be so bad with your customers. I pity you and to read the other opinions I am not the only one ....(Original)Quelle mauvaise expérience avec la gérante... Condescendante, méprisante et frustrée de la vie. Prenez vous un SPA madame la vie est courte pour être aussi mauvaise avec vos clients. Je vous plains et à lire les autres avis je ne suis pas le seul....
Atmosphere: 1
Food: 1
Service: 1
clara savignac
(Translated by Google) The toothless lady said in a very rude way to my friend to leave because she was eating a meal from another restaurant while I had bought from here.. we ask why and she shouts at us with her sidekick SANDRINE. We were leaving and then they kept arguing. Just because we are young, they give themselves the right to talk to us like that… Madam, I have done more years of secondary school than you, turn your tongue 7 times before speaking! Funny world we live in pay to project good humor but blasts our day!! IT FEELS!!!!(Original)La dame sans dents a dit d’une facon très impolie a mon amie de quitter car elle mangeait un repas d’un autre restaurant alors que moi javais acheter de ici.. on demande pourquoi et elle nous crie dessus avec son acolyte SANDRINE. Nous etions en train de quitter puis elles continuaient a argumenter. Juste parce que nous sommes jeunes, elles se donnent le droit de nous parler comme ça… madame j’ai fait plus d’années de secondaire que toi, tourne ta langue 7 fois avant de parler! Drole de monde dans lequel nous vivons payer pour projeter la bonne humeur mais foudroie notre journée!! ÇA SENTTT!!!!
Antonin Michon
Very welcoming and attentive staff
anto micho
(Translated by Google) Very welcoming and attentive staff(Original)Personnels très accueillants et à l’écoute
Patrice Fouque
(Translated by Google) There is no toilet(Original)Il n'y a pas de wc
Camille B
(Translated by Google) I don't know if it's still the same manager, if so, it's a rude person who speaks in a condescending tone. If it is still she who manages, it is normal that the employees follow the example and are just as unpleasant.(Original)Je ne sais pas si c’est toujours la même gérante, si oui, c’est une personne mal polie qui parle sur un ton condescendant. Si c’est toujours elle qui gère, normal que les employés suivent l’exemple et soit tout aussi désagréable.
christina “1Dlyrics” A
does not respect opening hours, says that it closes at 7 p.m., it is only 5 p.m. and they close the doors....sorry especially in a student environment..
christina A
(Translated by Google) does not respect opening hours, says that it closes at 19h, it is only 17h and they close the doors .... sorry especially in a student environment ..(Original)ne respecte pas heures d'ouverture, dit que ca ferme a 19h , il n'est que 17h et ils ferment les portes....désolant surtout dans un environnement etudiant..
(Translated by Google) Always closed.(Original)Toujours fermé.
Jocelyne Fillion
(Translated by Google) Sad to be central in a busy center (Terminus) and offer so little in service ... Cross the Café Dépôt opposite ...(Original)Triste d'être central dans un centre achalandé (Terminus) et offrir si peu en service...Traversez au Café Dépôt en face...
Didier Godot
(Translated by Google) Very practical, fast internet and service ok(Original)Bien pratique, internet rapide et service ok
irondog kefalas
That is not coffee, more like a paste that was watered down and some artificial flavor was added. The best part was the Fanta.
Bobby Donckers
(Translated by Google) Need more employees or tell the employees who fill the counters help the person alone at the checkout and at the cafe. He had 2 employees who were going back and the poor cashier was the only one to do everything with a line of 8 people.(Original)Besoin de plus d'employées ou dire aux employées qui remplisse les comptoirs aide la peraonne seule a la caisse et au café. Il avait 2 employées qui fesait des aller retour en arriere et le pauvre caissier etait seul a tout faire avec un file de 8 personnes.
Disappointed to refuse me to correct an error because according to her it was not her fault but that of the other Van Houtte and she did not want to waste her Ingredients to correct the error. This is the first time I’ve been told that in a fast food restaurant!
Service: 1
I would just like to say that the staff at this place are wonderful! Ms. Sandrine and Ms. Isabelle do an excellent job, despite the fact that they certainly have to deal with several types of people (who sometimes may not be entirely familiar with customer service). For my part, I have only good words about them. I always have high quality service with courtesy. They work very hard and efficiently. Thank you for everything! :)
Atmosphere: 5
Food: 5
Service: 5
(Translated by Google) What a bad experience with the manager... Condescending, contemptuous and frustrated with life. Take yourself to a SPA, lady, life is short to be so bad with your customers. I pity you and to read the other opinions I am not the only one ....(Original)Quelle mauvaise expérience avec la gérante... Condescendante, méprisante et frustrée de la vie. Prenez vous un SPA madame la vie est courte pour être aussi mauvaise avec vos clients. Je vous plains et à lire les autres avis je ne suis pas le seul....
Atmosphere: 1
Food: 1
Service: 1
(Translated by Google) The toothless lady said in a very rude way to my friend to leave because she was eating a meal from another restaurant while I had bought from here.. we ask why and she shouts at us with her sidekick SANDRINE. We were leaving and then they kept arguing. Just because we are young, they give themselves the right to talk to us like that… Madam, I have done more years of secondary school than you, turn your tongue 7 times before speaking! Funny world we live in pay to project good humor but blasts our day!! IT FEELS!!!!(Original)La dame sans dents a dit d’une facon très impolie a mon amie de quitter car elle mangeait un repas d’un autre restaurant alors que moi javais acheter de ici.. on demande pourquoi et elle nous crie dessus avec son acolyte SANDRINE. Nous etions en train de quitter puis elles continuaient a argumenter. Juste parce que nous sommes jeunes, elles se donnent le droit de nous parler comme ça… madame j’ai fait plus d’années de secondaire que toi, tourne ta langue 7 fois avant de parler! Drole de monde dans lequel nous vivons payer pour projeter la bonne humeur mais foudroie notre journée!! ÇA SENTTT!!!!
Very welcoming and attentive staff
(Translated by Google) Very welcoming and attentive staff(Original)Personnels très accueillants et à l’écoute
(Translated by Google) There is no toilet(Original)Il n'y a pas de wc
(Translated by Google) I don't know if it's still the same manager, if so, it's a rude person who speaks in a condescending tone. If it is still she who manages, it is normal that the employees follow the example and are just as unpleasant.(Original)Je ne sais pas si c’est toujours la même gérante, si oui, c’est une personne mal polie qui parle sur un ton condescendant. Si c’est toujours elle qui gère, normal que les employés suivent l’exemple et soit tout aussi désagréable.
does not respect opening hours, says that it closes at 7 p.m., it is only 5 p.m. and they close the doors....sorry especially in a student environment..
(Translated by Google) does not respect opening hours, says that it closes at 19h, it is only 17h and they close the doors .... sorry especially in a student environment ..(Original)ne respecte pas heures d'ouverture, dit que ca ferme a 19h , il n'est que 17h et ils ferment les portes....désolant surtout dans un environnement etudiant..
Restaurantji Recommends
(Translated by Google) Always closed.(Original)Toujours fermé.
(Translated by Google) Sad to be central in a busy center (Terminus) and offer so little in service ... Cross the Café Dépôt opposite ...(Original)Triste d'être central dans un centre achalandé (Terminus) et offrir si peu en service...Traversez au Café Dépôt en face...
(Translated by Google) Very practical, fast internet and service ok(Original)Bien pratique, internet rapide et service ok
That is not coffee, more like a paste that was watered down and some artificial flavor was added. The best part was the Fanta.
(Translated by Google) Need more employees or tell the employees who fill the counters help the person alone at the checkout and at the cafe. He had 2 employees who were going back and the poor cashier was the only one to do everything with a line of 8 people.(Original)Besoin de plus d'employées ou dire aux employées qui remplisse les comptoirs aide la peraonne seule a la caisse et au café. Il avait 2 employées qui fesait des aller retour en arriere et le pauvre caissier etait seul a tout faire avec un file de 8 personnes.