Tim Hortons

2911 Chem. Milletta Local 140, Magog
(819) 847-4549

Recent Reviews

Argy Yan

At 6:30 AM the Tim Hortons doors were closed (supposed to open at 6:00) and the waiter told us to use the driving way to order. She was complaining and treating us so badly that I would rate it with 1 star. Very disappointed.

Atmosphere: 1

Food: 2

Service: 1

Google user

Absolutely the WORST Tim Hortons that I have ever been to! The first time I went I had a terrible time ordering in English and waited at least 20 minutes for my food. The second time I went, I decided to sit at a table and use the app to order online… BIG MISTAKE!!! After waiting 25 minutes, I talked to an employee to see what was taking my order so long. The employees don’t seem to know what’s going on with the orders and made excuses about being understaffed and busy. One employee even said they (the 4 staff working) were all in a bad mood because they had so many complaints. Where was the manager? This service was completely unacceptable! After I told them that I had been waiting 25 minutes, they still served other customers before me and I had to wait a total of 43 minutes before I got my food and drinks! This location has received so many horrible reviews that I’m shocked they are still in business! Avoid at all cost!

Christopher McKelvey

All in all a good place

Atmosphere: 5

Food: 5

Service: 5

toni sagardia

Absolutely the WORST Tim Hortons that I have ever been to! The first time I went I had a terrible time ordering in English and waited at least 20 minutes for my food. The second time I went, I decided to sit at a table and use the app to order online… BIG MISTAKE!!! After waiting 25 minutes, I talked to an employee to see what was taking my order so long. The employees don’t seem to know what’s going on with the orders and made excuses about being understaffed and busy. One employee even said they (the 4 staff working) were all in a bad mood because they had so many complaints. Where was the manager? This service was completely unacceptable! After I told them that I had been waiting 25 minutes, they still served other customers before me and I had to wait a total of 43 minutes before I got my food and drinks! This location has received so many horrible reviews that I’m shocked they are still in business! Avoid at all cost!

Atmosphere: 1

Food: 3

Service: 1

M M

Horrible. Avoid if you can. Didn’t even know Tims can close at 2pm… but this one does!

Bernard Regimbeau

Fermer un jeudi 15 décembre à 15h

brandy hopps

Terrible service. Sat in the drive through for over 20 min just to order. People(not in cars) were skipping the line and ordering ahead of those waiting instead of going inside.At least the coffee is good.

Matt Hopps

Pitiful hours and nothing fresh

Gabrielle Laplante

Im so sorry to go down that road. My intentions are not to bash on buisnesses for no reason but im very upset about the way ny order looked when i opened the bag. Keep in mind its supposed to be a wrap. On top of that it took 15 mins we were the first in line when we finally left there was 7-8 cars waiting.My order : 2 habanero wraps and 2 ice coffee

Michael Selvaraj

Terrible terrible awful Tim’s should be shut down

Lucille Verschaeve

On fait une commande: 1 muffin et 20 timbits. Ils nous disent qu'ils n'ont plus le muffin. Pas grave. Ils nous mettent les timbits. Lorsqu'on ouvre la boite, il y a une seule sorte ! Ils ne nous l'ont pas dit et nous ont donné ça comme ça... On y est retournés et la fille a dit qu'il restait juste ça donc que c'est ce qu'ils ont mit. Aucune proposition d'alternative.

Dylan Bryant

If you want to wait 30 minutes for the wrong order and another 30 for them to fix it, this is the place for you.

Robyn V.

Stopped at this Tim Hortone on my way home to New Hampshire this morning . asked for a Coffee, Hot Chocolate, Apple Donut and Maple Donut. Didn't get the Maple Donut and when I asked about it the gentleman behind the counter started swearing in French and went out back to get someone else to serve me. Will never stop at this location again. Very poor customer service

Cameron Stapleton

Closed at 4pm on a Friday.

Leanne Wattie

employees are not taking the job seriously, very long wait, understaffed, not many options and low stock of material for the products.

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