I loved the pretzels and the SERVICE. Wieded was very nice!! 5 stars ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
David Marzoli
Ambiance: Cozy and inviting. It's like walking into a warm, dough-scented hug.Service: Top-notch and friendly. The staff make you feel right at home.Pretzels: Soft, flavorful, and utterly irresistible. From classic salted to sweet cinnamon sugar, each bite is a little piece of heaven.Variety: A delightful selection that caters to all taste buds. Cheese, chocolate, almonds—you name it, they've twisted it into pretzel form.Value: Great prices for outstanding quality. It's like hitting the flavor jackpot without breaking the bank.In a nutshell, Mr. Pretzels is the go-to spot for a quick, delicious treat that never disappoints.**Add some salt on your Caramel Prezel it's a must try...Kid-friendliness: Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog Bites, Bretzel Sesame
Basil Yunan
I stopped by yesterday towards the end of the day to pick up a pretzel and eat half of it only so I wouldn't spoil my dinner. The lady who served me was super nice I had excellent service and most important I honestly had one of the best tasting pretzel I could remember. I couldn't stop halfway as I planned but ate it all in record time. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Thomas Tsai
Whenever I visit the outlets we would always get half a dozen pretzels here. Always the freshest and service is great!
Atmosphere: 5
Food: 5
Service: 5
Daniel Engel
While visiting the Mirabel outlets with my family we decided to stop by Mr Pretzel for a quick snack. We stayed in the shop for a few minutes to sit down and enjoy our Pretzels. The experience was absolutely phenomenal! The staff was so polite and friendly, the service was quick and prompt, and the pretzels were DELICIOUS! The sugar cinnamon and the Napolitano were our favourites! Would HIGHLY recommend anyone shopping in the outlets to stop by and enjoy some delicious treats! Will come back again 10/10 experience!!!
Atmosphere: 5
Food: 5
Service: 5
Ramandeep Kaur
Worst experience!! This blondie employe that works there has given me attitude for no reason. Her manager needs to check her. I went there to buy 3 pretzels ended up paying 17$. As i was going to pay with my card she mentioned there’s a question I need to awnser on the machine. It was basically asking for a tip and i pressed No. The machine wasn’t working properly so I asked her to help me since it was not showing the total and she got mad and was speaking to me to a very rude tone like “ BOUTON VERT” which I didn’t like at all. Like girl chill! Im not obligated to give you tip. It took you 2 mins to make my 3 pretzels!! Why would i need to give you a tip? First off , with that attitude no ones gonna give you a tip and I felt like she was almost obligating me to give a tip. I paid 17$ for 3 pretzels now chilax !! On top of that you don’t even work in a dining restaurant so why would feel the need to give a tip? WierdosThat’s not my issue if you don’t like to work there and you have to work for minimum wage . I WANT MY PRETZEL THATS IT . Gtfo merci bonsoir!!
Atmosphere: 1
Food: 1
Service: 1
ghozt murrzz
Best mr pretzel I’ve been too in a while there are a lot of mixed reviews but I assure you that the service is amazing and the pretzels were made fresh, I was completely satisfied with my visit todayVegetarian options: Vegetarian options availableKid-friendliness: Definitely kid friendlyWheelchair accessibility: Definitely accessible
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Dog Bites, Pretzel Nutella
Manjeet Kaur
Very nice environment, me and my kids loved the pretzels. Although they were super busy had a line up but still the store was managed really well and the pretzels were fresh and tasty. Highly
Atmosphere: 5
Food: 5
Service: 5
Jim Smith
I’ve been a longtime customer for 5 years of the wonderful mr pretzel franchise. As a fine pretzel connoisseur who travelled around germany and the world for the best pretzels, I have to say this is the WORST service and location i’ve EVER seen.Let’s start off1) Coming in, I saw the hairy guy with glasses that looked to be a manager or some sort SCREAM at employees. I saw one little girl leaving in TEARS, As a very successful business owner, this is not a a way to treat your staff2nd of all, I WAS SERVED EXPIRED MILK. As i was very thirsty for a nice box of milk, I took a nice big swig of the cold beverage and I was met with SPOILED chunks all up in my mouth.3rd of all, As I was waiting for my pretzel, I saw the employee DROPPING my long awaited Pretzel. I asked politely to make another pretzel as I do not enjoy pretzels that have touched the floor (even with the 3 second rules) and the employee told me that if I was not happy with the service I could LEAVE. I was shocked and asked for my money back (I paid cash) and the employee threw my money in my face.Very disappointed and will never visit again, I’ve had to seek therapy for the emotional trauma this visit has caused me. I was going through a hard time and this visit pushed me over the edge.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bretzel Toscana
Kunary Mom
The new owners are so nice and they really pay attention to your needs. Nice service and feel like they care about their products being tasty and fresh!!! I would definitly come back!
I loved the pretzels and the SERVICE. Wieded was very nice!! 5 stars ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Ambiance: Cozy and inviting. It's like walking into a warm, dough-scented hug.Service: Top-notch and friendly. The staff make you feel right at home.Pretzels: Soft, flavorful, and utterly irresistible. From classic salted to sweet cinnamon sugar, each bite is a little piece of heaven.Variety: A delightful selection that caters to all taste buds. Cheese, chocolate, almonds—you name it, they've twisted it into pretzel form.Value: Great prices for outstanding quality. It's like hitting the flavor jackpot without breaking the bank.In a nutshell, Mr. Pretzels is the go-to spot for a quick, delicious treat that never disappoints.**Add some salt on your Caramel Prezel it's a must try...Kid-friendliness: Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog Bites, Bretzel Sesame
I stopped by yesterday towards the end of the day to pick up a pretzel and eat half of it only so I wouldn't spoil my dinner. The lady who served me was super nice I had excellent service and most important I honestly had one of the best tasting pretzel I could remember. I couldn't stop halfway as I planned but ate it all in record time. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Whenever I visit the outlets we would always get half a dozen pretzels here. Always the freshest and service is great!
Atmosphere: 5
Food: 5
Service: 5
While visiting the Mirabel outlets with my family we decided to stop by Mr Pretzel for a quick snack. We stayed in the shop for a few minutes to sit down and enjoy our Pretzels. The experience was absolutely phenomenal! The staff was so polite and friendly, the service was quick and prompt, and the pretzels were DELICIOUS! The sugar cinnamon and the Napolitano were our favourites! Would HIGHLY recommend anyone shopping in the outlets to stop by and enjoy some delicious treats! Will come back again 10/10 experience!!!
Atmosphere: 5
Food: 5
Service: 5
Worst experience!! This blondie employe that works there has given me attitude for no reason. Her manager needs to check her. I went there to buy 3 pretzels ended up paying 17$. As i was going to pay with my card she mentioned there’s a question I need to awnser on the machine. It was basically asking for a tip and i pressed No. The machine wasn’t working properly so I asked her to help me since it was not showing the total and she got mad and was speaking to me to a very rude tone like “ BOUTON VERT” which I didn’t like at all. Like girl chill! Im not obligated to give you tip. It took you 2 mins to make my 3 pretzels!! Why would i need to give you a tip? First off , with that attitude no ones gonna give you a tip and I felt like she was almost obligating me to give a tip. I paid 17$ for 3 pretzels now chilax !! On top of that you don’t even work in a dining restaurant so why would feel the need to give a tip? WierdosThat’s not my issue if you don’t like to work there and you have to work for minimum wage . I WANT MY PRETZEL THATS IT . Gtfo merci bonsoir!!
Atmosphere: 1
Food: 1
Service: 1
Best mr pretzel I’ve been too in a while there are a lot of mixed reviews but I assure you that the service is amazing and the pretzels were made fresh, I was completely satisfied with my visit todayVegetarian options: Vegetarian options availableKid-friendliness: Definitely kid friendlyWheelchair accessibility: Definitely accessible
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Dog Bites, Pretzel Nutella
Very nice environment, me and my kids loved the pretzels. Although they were super busy had a line up but still the store was managed really well and the pretzels were fresh and tasty. Highly
Atmosphere: 5
Food: 5
Service: 5
I’ve been a longtime customer for 5 years of the wonderful mr pretzel franchise. As a fine pretzel connoisseur who travelled around germany and the world for the best pretzels, I have to say this is the WORST service and location i’ve EVER seen.Let’s start off1) Coming in, I saw the hairy guy with glasses that looked to be a manager or some sort SCREAM at employees. I saw one little girl leaving in TEARS, As a very successful business owner, this is not a a way to treat your staff2nd of all, I WAS SERVED EXPIRED MILK. As i was very thirsty for a nice box of milk, I took a nice big swig of the cold beverage and I was met with SPOILED chunks all up in my mouth.3rd of all, As I was waiting for my pretzel, I saw the employee DROPPING my long awaited Pretzel. I asked politely to make another pretzel as I do not enjoy pretzels that have touched the floor (even with the 3 second rules) and the employee told me that if I was not happy with the service I could LEAVE. I was shocked and asked for my money back (I paid cash) and the employee threw my money in my face.Very disappointed and will never visit again, I’ve had to seek therapy for the emotional trauma this visit has caused me. I was going through a hard time and this visit pushed me over the edge.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bretzel Toscana
The new owners are so nice and they really pay attention to your needs. Nice service and feel like they care about their products being tasty and fresh!!! I would definitly come back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best mr pretzel I ever ate, very good service I loved
Very long wait very poor result 0 star
Atmosphere: 1
Food: 1
Service: 1
We highly recommend this as a must visit. The service is excellent and such a yummy treat.
Atmosphere: 5
Food: 5
Service: 5
Two employees on site extremely slow service, in addition to being mixed. I did not like my experience.
Atmosphere: 1
Food: 1
Service: 1
Really bad
Atmosphere: 1
Food: 1
Service: 1