I go there most mornings and the woman at the cash is always nice. I always get the beyond meat burger and it's really well done evrytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Beyond Meat Trio
INoble Noble
The guy who makes burger dont wear gloves ??♂️
Johanna W
Food is as good as other A&W locations, however the cook handles everything with bare hands, does not wear gloves.
Atmosphere: 3
Food: 4
Service: 2
Jason T
Great service here, the food was good. This location is inside the mall, has food trays to keep everything neat and tidy. The Sunny side up Eggs were indeed sunny side up, the toasts well done, not charred, the bacon and sausages also done very well.
Rei Sison
The guys in front are pretty slow.The people in the kitchen seems to work fast because our orders was quickly placed in the warming area almost instantly.But it stayed there for a while. I guess that can get infuriating when you're hungry. The sweet potato fries wasn't too fresh but still tasted great. And the burgers are amazing as usual.
Guillemette Lafontaine
It took 15 minutes (not counting the line wait) to place an order for a chubby combo with Kids Pack with Nuggets.The staff had a lot of difficulty understanding.Dining in.They didn't understand that I was dining in when I commented that they gave me a to go cup instead of a mug.It took them 30 minutes to inform me that they didn't sell apple slices for the Kids Pack, claiming the picture with the apple slices are just a picture and are not part of the order. They sold me the 6pack of Nuggets and itemized individually rather then combo items.The online menu is very clear that it is included.I'm so frustrated with the situation that even an hour later, I can't eat my chubby sandwich.Manager was not in. Would only come in the next day.Nothing was offered for the trouble....and the lettuce was practically rotten.Dietary restrictions: I asked if there was anything to substitute the granola bar with Chocolate as I can't give that to my kid. Nothing was optional.
SR W
Absolute apathy from the employee. Ordered kid's meal. Was given a paper bag with chicken strips and fries. When asked why I was given fries instead of apple slices, the employee looked at me and shrugged her shoulders and stated that they have no apples so they're just serving it with fries. Also, she had bagged it in a brown bag instead of the kid's meal box and when I asked how come she didn't put it in a kid's box, she basically gave me a quick stare and offered me a box very reluctantly. Possibly the worst A&W I've ever been to...
Atmosphere: 1
Food: 3
Service: 1
Mohammad VahidiRad
I placed an order through Ubereat on December 30, 2022 They sent my order wrong and I didn't receive it completely.I called the restaurant and the person in charge said to cancel your order I canceled but never received my moneyI did not receive foodI had a terrible experience , 30 minutes holding , waisting time ..
Lawrence Binding (MONTREALSKEPTIC)
Love the Papa burger and a frosty root beer.
Marina J. Harfouche
I had at A&W today a beyond meat trio! Great customer service, the girl was very nice and helpful. Fast service and delicious meal.I loved the food district at Fairview and was happy and surprised to find A&W family there! Keep the good work and the great customer service ?Vegetarian options: Beyond meat
The only thing I saw bad was that one employee had the masked below the chin. That is a big mistake. I may not go there for a while after seeing that incident.The food was okay. Of course the burgers and the chickens strips were hot so that's a good sign. Taste good as well. They need better training and proper training with preparation.Service is pretty slow and need to fix that A.S.A.P. Also the management and supervisors. The management here is not the best and the employees feel that they do not want to talk with you when they take your order. They are cheapskates.Sometimes their machines for payments don't work so they need tp update that as well.December, 2021. I came here today and the clerk just wanted to rush. It is disappointing that the owner operates this A&W Pointe-Claire in the Mall. The food was hot which was a good sign but I felt like he did not want to be there.I may never order from this establishment and hope to see changes.
george chan
Typical A&W foods with an unfriendly service.
Marina Joubeily Harfouche
I had at A&W today a beyond meat trio! Great customer service, the girl was very nice and helpful. Fast service and delicious meal.I loved the food district at Fairview and was happy and surprised to find A&W family there! Keep the good work and the great customer service ?Vegetarian options: Beyond meat
Riya Montreal
I went there a few days ago and I saw that the guy that was making the burgers had no gloves on and was constantly touching his face, I didn’t see him once wash his hands,Totally grossed me out.Might not go there for a while after seeing that.
79 EDM
The only thing I saw bad was that one employee had the masked below the chin. That is a big mistake. I may not go there for a while after seeing that incident.The food was okay. Of course the burgers and the chickens strips were hot so that's a good sign. Taste good as well. They need better training and proper training with preparation.Service is pretty slow and need to fix that A.S.A.P. Also the management and supervisors. The management here is not the best and the employees feel that they do not want to talk with you when they take your order. They are cheapskates.Sometimes their machines for payments don't work so they need tp update that as well.December, 2021. I came here today and the clerk just wanted to rush. It is disappointing that the owner operates this A&W Pointe-Claire in the Mall. The food was hot which was a good sign but I felt like he did not want to be there.I may never order from this establishment and hope to see changes.
I go there most mornings and the woman at the cash is always nice. I always get the beyond meat burger and it's really well done evrytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Beyond Meat Trio
The guy who makes burger dont wear gloves ??♂️
Food is as good as other A&W locations, however the cook handles everything with bare hands, does not wear gloves.
Atmosphere: 3
Food: 4
Service: 2
Great service here, the food was good. This location is inside the mall, has food trays to keep everything neat and tidy. The Sunny side up Eggs were indeed sunny side up, the toasts well done, not charred, the bacon and sausages also done very well.
The guys in front are pretty slow.The people in the kitchen seems to work fast because our orders was quickly placed in the warming area almost instantly.But it stayed there for a while. I guess that can get infuriating when you're hungry. The sweet potato fries wasn't too fresh but still tasted great. And the burgers are amazing as usual.
It took 15 minutes (not counting the line wait) to place an order for a chubby combo with Kids Pack with Nuggets.The staff had a lot of difficulty understanding.Dining in.They didn't understand that I was dining in when I commented that they gave me a to go cup instead of a mug.It took them 30 minutes to inform me that they didn't sell apple slices for the Kids Pack, claiming the picture with the apple slices are just a picture and are not part of the order. They sold me the 6pack of Nuggets and itemized individually rather then combo items.The online menu is very clear that it is included.I'm so frustrated with the situation that even an hour later, I can't eat my chubby sandwich.Manager was not in. Would only come in the next day.Nothing was offered for the trouble....and the lettuce was practically rotten.Dietary restrictions: I asked if there was anything to substitute the granola bar with Chocolate as I can't give that to my kid. Nothing was optional.
Absolute apathy from the employee. Ordered kid's meal. Was given a paper bag with chicken strips and fries. When asked why I was given fries instead of apple slices, the employee looked at me and shrugged her shoulders and stated that they have no apples so they're just serving it with fries. Also, she had bagged it in a brown bag instead of the kid's meal box and when I asked how come she didn't put it in a kid's box, she basically gave me a quick stare and offered me a box very reluctantly. Possibly the worst A&W I've ever been to...
Atmosphere: 1
Food: 3
Service: 1
I placed an order through Ubereat on December 30, 2022 They sent my order wrong and I didn't receive it completely.I called the restaurant and the person in charge said to cancel your order I canceled but never received my moneyI did not receive foodI had a terrible experience , 30 minutes holding , waisting time ..
Love the Papa burger and a frosty root beer.
I had at A&W today a beyond meat trio! Great customer service, the girl was very nice and helpful. Fast service and delicious meal.I loved the food district at Fairview and was happy and surprised to find A&W family there! Keep the good work and the great customer service ?Vegetarian options: Beyond meat
Restaurantji Recommends
The only thing I saw bad was that one employee had the masked below the chin. That is a big mistake. I may not go there for a while after seeing that incident.The food was okay. Of course the burgers and the chickens strips were hot so that's a good sign. Taste good as well. They need better training and proper training with preparation.Service is pretty slow and need to fix that A.S.A.P. Also the management and supervisors. The management here is not the best and the employees feel that they do not want to talk with you when they take your order. They are cheapskates.Sometimes their machines for payments don't work so they need tp update that as well.December, 2021. I came here today and the clerk just wanted to rush. It is disappointing that the owner operates this A&W Pointe-Claire in the Mall. The food was hot which was a good sign but I felt like he did not want to be there.I may never order from this establishment and hope to see changes.
Typical A&W foods with an unfriendly service.
I had at A&W today a beyond meat trio! Great customer service, the girl was very nice and helpful. Fast service and delicious meal.I loved the food district at Fairview and was happy and surprised to find A&W family there! Keep the good work and the great customer service ?Vegetarian options: Beyond meat
I went there a few days ago and I saw that the guy that was making the burgers had no gloves on and was constantly touching his face, I didn’t see him once wash his hands,Totally grossed me out.Might not go there for a while after seeing that.
The only thing I saw bad was that one employee had the masked below the chin. That is a big mistake. I may not go there for a while after seeing that incident.The food was okay. Of course the burgers and the chickens strips were hot so that's a good sign. Taste good as well. They need better training and proper training with preparation.Service is pretty slow and need to fix that A.S.A.P. Also the management and supervisors. The management here is not the best and the employees feel that they do not want to talk with you when they take your order. They are cheapskates.Sometimes their machines for payments don't work so they need tp update that as well.December, 2021. I came here today and the clerk just wanted to rush. It is disappointing that the owner operates this A&W Pointe-Claire in the Mall. The food was hot which was a good sign but I felt like he did not want to be there.I may never order from this establishment and hope to see changes.