Justine was a rockstar tonight. Not ONCE did the actual waitress (older blonde) acknowledge us (only once it was time to claim the tip) Justine took care of our order and table from a-z as she did with the tables around us. The older blonde waitress was unable to manage on her own and Justine the hostess really stepped up. She is the only reason I am giving a decent review.Once the older blonde waitress (believe her name was Demitra?) came to claim the tip which she did not do anything to deserve we told her how awesome Justine was, her response? Not a thank you, no agreement but “I trained her”. I could not believe what I just heard. The whole time we were there all we heard was the waitress barking orders to Justine in a way I would never tolerate but Justine remained calm and professional.I hope this establishment acknowledges how lucky they are to have Justine on their team.
Atmosphere: 2
Food: 3
Service: 5
Victor Romano Franca
Waitress was extremely rude to me and my family. We asked for take out boxes and she was very rude and condescending, telling us that we are not allowed take out boxes for what we ordered, even though we’re paying for everything. In the end she gave us two little boxes but her attitude was horrible. I don’t recall her name, but she was a blonde middle aged woman. I also don’t want to jump into big assumptions, but she was white and we’re not. Either way, this experience made me feel very uncomfortable and upset. Also, while paying for our bill, she snatched the card reader from us, entered her own tip, and payed the bill with MY card This is robbery, I’ll be calling my bank to see how much of a tip she entered, because she sure as hell doesn’t deserve a dime. I don’t think I’ll ever come here again.
Atmosphere: 1
Food: 3
Service: 1
E LI
First time there to that location and it was a terrible experience. I'm not the usual to leave a poor review but this one upset me. I brought my family out tonight and from the start, we were not greeted with a smile from Diane; rather she had a scowl on her face, like she did not want to be there. She took our orders but did not ask what the children wanted to drink (as it came with their meals), no water refill, no wet naps, plates piled up, the famous chicken noodle soup was a very sad sight... soup down to the bottom the whole time we were there with just little pieces of noodles and chicken in it- like they ran out; I know they knew bcs I saw the manager look inside the pot and yet nothing was done to replenish. My wife ate 85% of her meal and when we asked for a takeout box, Diane was argumentative and said it's policy she can't as we ate from the salad bar. I tried to have her use her common sense and look at her plate to see that all she had left was just a piece of chicken- I spoke to the manager Kosta and he tried to play down the situation/experience with humor while giving the same "corporate" reason for not allowing takeout boxes but I was past that pleasantry point. In the end Kosta gave me the takeout box in end. The ordeal was such a nasty experience we did not feel welcome there, we felt our concerns and complaints was not taken seriously, rather passively and replied with defensiveness. It was awkward to the point I paid and left, we couldn't stay any longer even for the dessert. Just listen to what your customers have to say and if you dislike working with people, it's time to change professions. I do have pictures of the state of the soup and the piles up dishes that sat at our table, they paint 1000 words. I'm sorry but this is the only bad review I've ever written and it hurts as I was the one whom suggested this Scores location for a change. If the owner would like to reach me via email, I can send the pictures and answer any questions you might have.
Atmosphere: 2
Food: 1
Service: 1
Nao Vlog Number 2!!
No delivery place is a
Atmosphere: 1
Food: 2
Service: 1
Ardis Root
Good chicken. No coleslaw if you don't order the salad bar.
Atmosphere: 3
Food: 4
Service: 5
Debora Rivard
Great ribs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Rack Ribs
Sonia Dessureault
The salad buffet was not very well stocked. The chicken breast was undercooked. The half rib was quite large and tasty. Friendly, smiling welcome and service.
Atmosphere: 4
Food: 2
Service: 3
KAMAL SATTOUT
Very delicious food and excellent service with very kind
Atmosphere: 5
Food: 5
Service: 5
Brad
Fantastic. Great salad bar. Good drinks. Very friendly staff. Three thumbs up.Kid-friendliness: I was there when they had a kids party and they were very well treated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portuguese Chicken Leg with Poutine
Mike
Fries and tenders were cooked perfectly 5 stars well
Had a great meal and wonderful service by Diane. The ambiance was relaxing and warm as usual. ?
Atmosphere: 5
Food: 5
Service: 5
Yarly Latouche
The waitress was angry because I didn't tip enough. Just to tell you that tipping defines the customer service.
Atmosphere: 2
Service: 1
Élı'ane
Vegetarian options: Soup et Salad ~ delicious
Atmosphere: 5
Food: 5
Service: 5
Ruhan R
Casual dine-in restaurant with an early 2000's vibe. Not a very vibrant place, but it's cozy. Service was really good. Food was super average. I had the ribs with mashed potatoes. Like baseline average. Which makes the price disappointing because I can think of several places where you can get better eats for the same tag.
Justine was a rockstar tonight. Not ONCE did the actual waitress (older blonde) acknowledge us (only once it was time to claim the tip) Justine took care of our order and table from a-z as she did with the tables around us. The older blonde waitress was unable to manage on her own and Justine the hostess really stepped up. She is the only reason I am giving a decent review.Once the older blonde waitress (believe her name was Demitra?) came to claim the tip which she did not do anything to deserve we told her how awesome Justine was, her response? Not a thank you, no agreement but “I trained her”. I could not believe what I just heard. The whole time we were there all we heard was the waitress barking orders to Justine in a way I would never tolerate but Justine remained calm and professional.I hope this establishment acknowledges how lucky they are to have Justine on their team.
Atmosphere: 2
Food: 3
Service: 5
Waitress was extremely rude to me and my family. We asked for take out boxes and she was very rude and condescending, telling us that we are not allowed take out boxes for what we ordered, even though we’re paying for everything. In the end she gave us two little boxes but her attitude was horrible. I don’t recall her name, but she was a blonde middle aged woman. I also don’t want to jump into big assumptions, but she was white and we’re not. Either way, this experience made me feel very uncomfortable and upset. Also, while paying for our bill, she snatched the card reader from us, entered her own tip, and payed the bill with MY card This is robbery, I’ll be calling my bank to see how much of a tip she entered, because she sure as hell doesn’t deserve a dime. I don’t think I’ll ever come here again.
Atmosphere: 1
Food: 3
Service: 1
First time there to that location and it was a terrible experience. I'm not the usual to leave a poor review but this one upset me. I brought my family out tonight and from the start, we were not greeted with a smile from Diane; rather she had a scowl on her face, like she did not want to be there. She took our orders but did not ask what the children wanted to drink (as it came with their meals), no water refill, no wet naps, plates piled up, the famous chicken noodle soup was a very sad sight... soup down to the bottom the whole time we were there with just little pieces of noodles and chicken in it- like they ran out; I know they knew bcs I saw the manager look inside the pot and yet nothing was done to replenish. My wife ate 85% of her meal and when we asked for a takeout box, Diane was argumentative and said it's policy she can't as we ate from the salad bar. I tried to have her use her common sense and look at her plate to see that all she had left was just a piece of chicken- I spoke to the manager Kosta and he tried to play down the situation/experience with humor while giving the same "corporate" reason for not allowing takeout boxes but I was past that pleasantry point. In the end Kosta gave me the takeout box in end. The ordeal was such a nasty experience we did not feel welcome there, we felt our concerns and complaints was not taken seriously, rather passively and replied with defensiveness. It was awkward to the point I paid and left, we couldn't stay any longer even for the dessert. Just listen to what your customers have to say and if you dislike working with people, it's time to change professions. I do have pictures of the state of the soup and the piles up dishes that sat at our table, they paint 1000 words. I'm sorry but this is the only bad review I've ever written and it hurts as I was the one whom suggested this Scores location for a change. If the owner would like to reach me via email, I can send the pictures and answer any questions you might have.
Atmosphere: 2
Food: 1
Service: 1
No delivery place is a
Atmosphere: 1
Food: 2
Service: 1
Good chicken. No coleslaw if you don't order the salad bar.
Atmosphere: 3
Food: 4
Service: 5
Great ribs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Rack Ribs
The salad buffet was not very well stocked. The chicken breast was undercooked. The half rib was quite large and tasty. Friendly, smiling welcome and service.
Atmosphere: 4
Food: 2
Service: 3
Very delicious food and excellent service with very kind
Atmosphere: 5
Food: 5
Service: 5
Fantastic. Great salad bar. Good drinks. Very friendly staff. Three thumbs up.Kid-friendliness: I was there when they had a kids party and they were very well treated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portuguese Chicken Leg with Poutine
Fries and tenders were cooked perfectly 5 stars well
Food: 5
Restaurantji Recommends
Had a great meal and wonderful service by Diane. The ambiance was relaxing and warm as usual. ?
Atmosphere: 5
Food: 5
Service: 5
The waitress was angry because I didn't tip enough. Just to tell you that tipping defines the customer service.
Atmosphere: 2
Service: 1
Vegetarian options: Soup et Salad ~ delicious
Atmosphere: 5
Food: 5
Service: 5
Casual dine-in restaurant with an early 2000's vibe. Not a very vibrant place, but it's cozy. Service was really good. Food was super average. I had the ribs with mashed potatoes. Like baseline average. Which makes the price disappointing because I can think of several places where you can get better eats for the same tag.
Atmosphere: 3
Food: 3
Service: 4
Fast table service and a decent salad bar.
Atmosphere: 5
Food: 5
Service: 5