A must in Quebec for the beauty of the place, the culinary experience and the quality of service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuteries & Cheeses
Suzy P
We went here specifically for the hot chocolate. Everywhere I read had this bar as the best hot chocolate in Quebec City. Yes, I am an adult, but I really wanted to indulge. I LOVED IT!!! I also loved that my husband could have an "adult" beverage since it is a bar. We were seated in a quite corner right next to the fireplace and it was so quaint.
Atmosphere: 5
Food: 5
Service: 5
Erfamian K.
Having stayed at the hotel, we had the opportunity to try Artefact twice. We tried the following items: Garden salad (5/5) Burger (5/5) Fries (5/5) Arctic charr (3/5) Lasagna (5/5) Duck toast (4/5) Bread and butter (5/5) The food was delicious, almost across the board (the fish was just average). If you are staying at the hotel, you might want to opt for room service instead of dining at the actual restaurant. Whereas room service took 20-25 minutes from order call to delivery, it took nearly 20 minutes just to get our order in when dining in. Our stay at the restaurant ended up taking more than 90 minutes, which is telling considering we are very fast eaters. To be fair, we arrived Christmas Eve afternoon right when their afternoon tea service had just ended. Still, though tables were open, and the staff did not seem prepared to accommodate guests. For what it's worth, we ordered room service just the day before around 6PM. If given the option, I would rate Artefact 3.5 stars. Dirty silverware made me round down. TL;DR Great food. Decent prices. Service may be slow.
Victoriya H.
Enjoyable. We sat next to fireplace and shared charcuterie board, bread & carrot butter and a few cocktails. Cocktails were good. Extensive list of drinks. Friendly service. Nice ambience. Charcuterie board had nice selection ( although cheeses were mostly soft). Carrot butter although had fancy set of ingredients didn't really make an impression.
Jack B.
Lovely in every aspect, environment, excellence, innovation, taste, friendliness. Great food and drink
Alan L.
Nice ambience but both service and food were very poor. I can best describe it as pretentious and overpriced. Ordered drinks which came quickly, and food which didn't. When we ordered, we were the only table seated in the restaurant. Ordered oysters and charcuterie board as starters and a Silver Burger. Asked for the burger to be cooked no more than medium and was told it wouldn't. In an empty restaurant, it took almost 30 minutes for apps to arrive. Oysters were fine, but charcuterie board was very non-traditional (weird) in that it had two types of hard sausage and a flaked/formed meat with gelatin. There was also a small portion of cranberry sauce and a very odd combination of fruit and nuts. Cheeses were fine, but largest portion was goat cheese. Since there was no description in the menu regarding what meats or cheese was included, we incorrectly assumed it would be traditional. We should have asked. We noticed that virtually everything on the menu had ingredients that were very unusual, and the descriptions were a bit pretentious. When our apps arrived, the bread on the charcuterie board was hard as a rock due to being severely overtoasted/baked. We asked for softer toast or bread but were told we had to order the $10 bread and butter dish if we wanted something else. After an hour and a half, I asked why the hamburger was taking so long, which was over an hour after finishing our apps (with empty plates still sitting on the table having never been cleared). The server replied there were many people in the restaurant. I replied that nobody was in the restaurant when we had originally ordered. He then said chef preparation took time. I replied it was a hamburger. I then asked for it to be packaged to go, and 15 minutes later it arrived with both top and bottom buns burned and the burger overcooked to the point of being a virtual hockey puck in texture. I was told later by hotel staff that there had been a lot of staff turnover in the Artefact and this may have been the issue. Fortunately for us, we used our in-house credit as hotel guests to pay for the meal. Despite having over $30 in credit remaining for the rest of our stay, we never returned. As my wife said, we wouldn't eat there again, even if it was free.
D548BDalanl
Nice ambience but both service and food were very poor. I can best describe it as pretentious and overpriced. Ordered drinks which came quickly, and food which didn't. When we ordered, we were the only table seated in the restaurant. Ordered oysters and charcuterie board as starters and a Silver Burger. Asked for the burger to be cooked no more than medium and was told it wouldn't. In an empty restaurant, it took almost 30 minutes for apps to arrive. Oysters were fine, but charcuterie board was very non-traditional (weird) in that it had two types of hard sausage and a flaked/formed meat with gelatin. There was also a small portion of cranberry sauce and a very odd combination of fruit and nuts. Cheeses were fine, but largest portion was goat cheese. Since there was no description in the menu regarding what meats or cheese was included, we incorrectly assumed it would be traditional. We should have asked. We noticed that virtually everything on the menu had ingredients that were very unusual, and the descriptions were a bit pretentious. When our apps arrived, the bread on the charcuterie board was hard as a rock due to being severely overtoasted/baked. We asked for softer toast or bread but were told we had to order the $10 bread and butter dish if we wanted something else. After an hour and a half, I asked why the hamburger was taking so long, which was over an hour after finishing our apps (with empty plates still sitting on the table having never been cleared). The server replied there were many people in the restaurant. I replied that nobody was in the restaurant when we had originally ordered. He then said chef preparation took time. I replied it was a hamburger. I then asked for it to be packaged to go, and 15 minutes later it arrived with both top and bottom buns burned and the burger overcooked to the point of being a virtual hockey puck in texture. I was told later by hotel staff that there had been a lot of staff turnover in the Artefact and this may have been the issue. Fortunately for us, we used our in-house credit as hotel guests to pay for the meal. Despite having over $30 in credit remaining for the rest of our stay, we never returned. As my wife said, we wouldn't eat there again, even if it was free.
Andrea W
We went for dinner. The service was wonderful. All our questions were answered. The meal was delicious. I had ordered the burger and my husband had ordered the steak. We actually switched meals when we saw them and we were both very happy with the food. The beer selection was good. A very good experience
Natasha Chokshi
Had a drink and the crab salad here. Both were outstanding! My husband got the penicillin cocktail which was also very good but not pictured !
My wife and I had lunch after checking in to the hotel. It’s a beautiful place with comfortable seating - we had two high back soft chairs. The food was excellent. I had the Salmon which included a variety of creative ingredients. Cost was reasonable.
Tina Sharpe
Amazing cocktails and desserts! The service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Anthony
Great experience and great food! Service was amazing and the restaurant has a nice vibe allowing you to unwind after a long day of travel or sightseeing. Looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuterie Board
Elaine G
Nice decor but bar person was aloof and unwelcoming and charged 32 dollars for a margarita off menu when the cocktails were all around 20 max. Felt we should have a heads up on this. Would not go back.
Je an
Extremely efficient, friendly, and professional service. A ton of interesting cocktails. Food was reasonably priced. Creme brulee dessert was the bomb--great textures and not too sweet.
A must in Quebec for the beauty of the place, the culinary experience and the quality of service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuteries & Cheeses
We went here specifically for the hot chocolate. Everywhere I read had this bar as the best hot chocolate in Quebec City. Yes, I am an adult, but I really wanted to indulge. I LOVED IT!!! I also loved that my husband could have an "adult" beverage since it is a bar. We were seated in a quite corner right next to the fireplace and it was so quaint.
Atmosphere: 5
Food: 5
Service: 5
Having stayed at the hotel, we had the opportunity to try Artefact twice. We tried the following items: Garden salad (5/5) Burger (5/5) Fries (5/5) Arctic charr (3/5) Lasagna (5/5) Duck toast (4/5) Bread and butter (5/5) The food was delicious, almost across the board (the fish was just average). If you are staying at the hotel, you might want to opt for room service instead of dining at the actual restaurant. Whereas room service took 20-25 minutes from order call to delivery, it took nearly 20 minutes just to get our order in when dining in. Our stay at the restaurant ended up taking more than 90 minutes, which is telling considering we are very fast eaters. To be fair, we arrived Christmas Eve afternoon right when their afternoon tea service had just ended. Still, though tables were open, and the staff did not seem prepared to accommodate guests. For what it's worth, we ordered room service just the day before around 6PM. If given the option, I would rate Artefact 3.5 stars. Dirty silverware made me round down. TL;DR Great food. Decent prices. Service may be slow.
Enjoyable. We sat next to fireplace and shared charcuterie board, bread & carrot butter and a few cocktails. Cocktails were good. Extensive list of drinks. Friendly service. Nice ambience. Charcuterie board had nice selection ( although cheeses were mostly soft). Carrot butter although had fancy set of ingredients didn't really make an impression.
Lovely in every aspect, environment, excellence, innovation, taste, friendliness. Great food and drink
Nice ambience but both service and food were very poor. I can best describe it as pretentious and overpriced. Ordered drinks which came quickly, and food which didn't. When we ordered, we were the only table seated in the restaurant. Ordered oysters and charcuterie board as starters and a Silver Burger. Asked for the burger to be cooked no more than medium and was told it wouldn't. In an empty restaurant, it took almost 30 minutes for apps to arrive. Oysters were fine, but charcuterie board was very non-traditional (weird) in that it had two types of hard sausage and a flaked/formed meat with gelatin. There was also a small portion of cranberry sauce and a very odd combination of fruit and nuts. Cheeses were fine, but largest portion was goat cheese. Since there was no description in the menu regarding what meats or cheese was included, we incorrectly assumed it would be traditional. We should have asked. We noticed that virtually everything on the menu had ingredients that were very unusual, and the descriptions were a bit pretentious. When our apps arrived, the bread on the charcuterie board was hard as a rock due to being severely overtoasted/baked. We asked for softer toast or bread but were told we had to order the $10 bread and butter dish if we wanted something else. After an hour and a half, I asked why the hamburger was taking so long, which was over an hour after finishing our apps (with empty plates still sitting on the table having never been cleared). The server replied there were many people in the restaurant. I replied that nobody was in the restaurant when we had originally ordered. He then said chef preparation took time. I replied it was a hamburger. I then asked for it to be packaged to go, and 15 minutes later it arrived with both top and bottom buns burned and the burger overcooked to the point of being a virtual hockey puck in texture. I was told later by hotel staff that there had been a lot of staff turnover in the Artefact and this may have been the issue. Fortunately for us, we used our in-house credit as hotel guests to pay for the meal. Despite having over $30 in credit remaining for the rest of our stay, we never returned. As my wife said, we wouldn't eat there again, even if it was free.
Nice ambience but both service and food were very poor. I can best describe it as pretentious and overpriced. Ordered drinks which came quickly, and food which didn't. When we ordered, we were the only table seated in the restaurant. Ordered oysters and charcuterie board as starters and a Silver Burger. Asked for the burger to be cooked no more than medium and was told it wouldn't. In an empty restaurant, it took almost 30 minutes for apps to arrive. Oysters were fine, but charcuterie board was very non-traditional (weird) in that it had two types of hard sausage and a flaked/formed meat with gelatin. There was also a small portion of cranberry sauce and a very odd combination of fruit and nuts. Cheeses were fine, but largest portion was goat cheese. Since there was no description in the menu regarding what meats or cheese was included, we incorrectly assumed it would be traditional. We should have asked. We noticed that virtually everything on the menu had ingredients that were very unusual, and the descriptions were a bit pretentious. When our apps arrived, the bread on the charcuterie board was hard as a rock due to being severely overtoasted/baked. We asked for softer toast or bread but were told we had to order the $10 bread and butter dish if we wanted something else. After an hour and a half, I asked why the hamburger was taking so long, which was over an hour after finishing our apps (with empty plates still sitting on the table having never been cleared). The server replied there were many people in the restaurant. I replied that nobody was in the restaurant when we had originally ordered. He then said chef preparation took time. I replied it was a hamburger. I then asked for it to be packaged to go, and 15 minutes later it arrived with both top and bottom buns burned and the burger overcooked to the point of being a virtual hockey puck in texture. I was told later by hotel staff that there had been a lot of staff turnover in the Artefact and this may have been the issue. Fortunately for us, we used our in-house credit as hotel guests to pay for the meal. Despite having over $30 in credit remaining for the rest of our stay, we never returned. As my wife said, we wouldn't eat there again, even if it was free.
We went for dinner. The service was wonderful. All our questions were answered. The meal was delicious. I had ordered the burger and my husband had ordered the steak. We actually switched meals when we saw them and we were both very happy with the food. The beer selection was good. A very good experience
Had a drink and the crab salad here. Both were outstanding! My husband got the penicillin cocktail which was also very good but not pictured !
Atmosphere: 5
Food: 5
Service: 5
Fantastic!! Went twice for the hamburger!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My wife and I had lunch after checking in to the hotel. It’s a beautiful place with comfortable seating - we had two high back soft chairs. The food was excellent. I had the Salmon which included a variety of creative ingredients. Cost was reasonable.
Amazing cocktails and desserts! The service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Great experience and great food! Service was amazing and the restaurant has a nice vibe allowing you to unwind after a long day of travel or sightseeing. Looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuterie Board
Nice decor but bar person was aloof and unwelcoming and charged 32 dollars for a margarita off menu when the cocktails were all around 20 max. Felt we should have a heads up on this. Would not go back.
Extremely efficient, friendly, and professional service. A ton of interesting cocktails. Food was reasonably priced. Creme brulee dessert was the bomb--great textures and not too sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuterie Board