Benny's l'Ormière in Quebec Thursday March 21 - ordered online, I go to the counter to collect my order. In addition to feeling unwelcome, I am asked what name and I am told 'I have nothing to do with that name'. I ask if I am at the Ormière restaurant and if it is 6:45 p.m. Answer: yes but I have nothing to that name. I am then asked for my phone number. Miracle! Order traced. And the employee told me: you put that in the name of Jean-François. OK, that’s my first name (all the nonsense was going through my head but I kept smiling so as not to have anyone spit in my chicken in the kitchen). Horrible experience. Quickly, a robotic system for picking and send this person to rest!
Ricardo Iglesias
Excellent service and fast delivery of
Atmosphere: 5
Food: 5
Service: 5
Chum God
Really cool I
Atmosphere: 4
Food: 4
Service: 4
Line Charbonneau
I ordered a soup with poutinette and fries and very cold sauce. I'm not ready to recommend this restaurant.
Atmosphere: 5
Food: 1
Service: 5
Tommy Desrochers
J'ai commandé une poutine blanche régulière au service à l'auto ce midi. Facture #262215. Elle était délicieuse, mais j'ai entendu 9,55$ au lieu de 19,55$ avant d'avancer à la fenêtre et j'ai demandé les formats de poutine pour m'assurer que j'avais bien choisi. La préposée aux commandes m'a répondu et m'a indiqué qu'il était trop tard pour changer si c'était mon intention puisque la commande était déja envoyée aux cuisines. J'étais pressé et j'avais choisi le bon format, mais j'étais tenté d'annuler et quitter. Habituellement je laisse 2,45$ de pourboire, mais cette fois je n'ai rien laissé. Si c'est aussi difficile pour vos employés d'annuler une commande, veuillez remédier à cela svp. Sinon, ce serait dans votre intérêt d'aviser votre personnel qu'une commande n'est pas complétée avant le paiement. Merci
Food: 5
Service: 1
konigstephan
Service de livraison absolument atroce (quart de soir, dimanche 11 février 2024). Une heure et demie d'attente, toujours pas de livraison. Nouvel appel, disent que le livreur a appelé mais ils ont placé la commande à une autre nom. Aucune excuse de la personne ''responsable'' sur place, ton arrogant, tente de faire porter le blâme sur le client, etc. Une succursale TRÈS mal gérée.
Janvier Gilles
Good service, courteous and friendly employees to
Atmosphere: 5
Food: 5
Service: 5
NATHALIE MILLER
Yesterday, Saturday, there were a lot of people on Ormiere Boulevard! Let's say they were wrong. I like to have a poutine that isn't dripping. I had it changed. Apart from that my brisket was very good and the coffee too. A little expensive though $$
Food ice cold, waited for 15-20 mins in drive thru, they don’t understand english.Ordered only sandwiches, they gave me mealsShe told me its 56$ but she meant 65.All is all terrible experience, never again thank you?
Food: 2
Service: 2
Alexis Leblanc
I ate there and had the Benny et co poutine with brown chicken. $15 for a medium and it was very filling. The poutine was good. On the other hand, the sauce is good but not excellent. We only waited 5-8 minutes before our meal was ready. Drink in fountain at will.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Poutine Au Poulet
French Guy
Great service from Emilie, Friday the 1st of 2023. The food was exactly what we had in mind. the place was clean. It fed us well, and allowed us to have a good time.
Atmosphere: 4
Food: 4
Service: 5
Nancy Aubé
I went to get myself a salad of the moment. It must have contained edamame like the photo and description and it didn't. I arrived home and I didn't have any. I called and was told they didn't have any. I told him I ate one in Beauport last weekend and there was some. Ha ok well I'll tell them to put some on. So I had to do without it and yet I paid for it. Very very very disappointed. Check your boxes before leaving the restaurant. Finally, the manager called me to apologize for the mistake. So we give it a chance. Thank you. Finally I went back, imagine, they forgot the edamame again, I had to turn around.
Benny's l'Ormière in Quebec Thursday March 21 - ordered online, I go to the counter to collect my order. In addition to feeling unwelcome, I am asked what name and I am told 'I have nothing to do with that name'. I ask if I am at the Ormière restaurant and if it is 6:45 p.m. Answer: yes but I have nothing to that name. I am then asked for my phone number. Miracle! Order traced. And the employee told me: you put that in the name of Jean-François. OK, that’s my first name (all the nonsense was going through my head but I kept smiling so as not to have anyone spit in my chicken in the kitchen). Horrible experience. Quickly, a robotic system for picking and send this person to rest!
Excellent service and fast delivery of
Atmosphere: 5
Food: 5
Service: 5
Really cool I
Atmosphere: 4
Food: 4
Service: 4
I ordered a soup with poutinette and fries and very cold sauce. I'm not ready to recommend this restaurant.
Atmosphere: 5
Food: 1
Service: 5
J'ai commandé une poutine blanche régulière au service à l'auto ce midi. Facture #262215. Elle était délicieuse, mais j'ai entendu 9,55$ au lieu de 19,55$ avant d'avancer à la fenêtre et j'ai demandé les formats de poutine pour m'assurer que j'avais bien choisi. La préposée aux commandes m'a répondu et m'a indiqué qu'il était trop tard pour changer si c'était mon intention puisque la commande était déja envoyée aux cuisines. J'étais pressé et j'avais choisi le bon format, mais j'étais tenté d'annuler et quitter. Habituellement je laisse 2,45$ de pourboire, mais cette fois je n'ai rien laissé. Si c'est aussi difficile pour vos employés d'annuler une commande, veuillez remédier à cela svp. Sinon, ce serait dans votre intérêt d'aviser votre personnel qu'une commande n'est pas complétée avant le paiement. Merci
Food: 5
Service: 1
Service de livraison absolument atroce (quart de soir, dimanche 11 février 2024). Une heure et demie d'attente, toujours pas de livraison. Nouvel appel, disent que le livreur a appelé mais ils ont placé la commande à une autre nom. Aucune excuse de la personne ''responsable'' sur place, ton arrogant, tente de faire porter le blâme sur le client, etc. Une succursale TRÈS mal gérée.
Good service, courteous and friendly employees to
Atmosphere: 5
Food: 5
Service: 5
Yesterday, Saturday, there were a lot of people on Ormiere Boulevard! Let's say they were wrong. I like to have a poutine that isn't dripping. I had it changed. Apart from that my brisket was very good and the coffee too. A little expensive though $$
Atmosphere: 3
Food: 4
Service: 5
Delivery is always delivered on time.
Food: 5
Service: 5
Good service good chicken
Restaurantji Recommends
Food ice cold, waited for 15-20 mins in drive thru, they don’t understand english.Ordered only sandwiches, they gave me mealsShe told me its 56$ but she meant 65.All is all terrible experience, never again thank you?
Food: 2
Service: 2
I ate there and had the Benny et co poutine with brown chicken. $15 for a medium and it was very filling. The poutine was good. On the other hand, the sauce is good but not excellent. We only waited 5-8 minutes before our meal was ready. Drink in fountain at will.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Poutine Au Poulet
Great service from Emilie, Friday the 1st of 2023. The food was exactly what we had in mind. the place was clean. It fed us well, and allowed us to have a good time.
Atmosphere: 4
Food: 4
Service: 5
I went to get myself a salad of the moment. It must have contained edamame like the photo and description and it didn't. I arrived home and I didn't have any. I called and was told they didn't have any. I told him I ate one in Beauport last weekend and there was some. Ha ok well I'll tell them to put some on. So I had to do without it and yet I paid for it. Very very very disappointed. Check your boxes before leaving the restaurant. Finally, the manager called me to apologize for the mistake. So we give it a chance. Thank you. Finally I went back, imagine, they forgot the edamame again, I had to turn around.
Atmosphere: 3
Food: 3
Service: 3
The food was good, nothing else.
Atmosphere: 1
Food: 3
Service: 2