Drive thru employee lacks knowledge. Because of her, duplicate on the go orders were created. She asked me to call Dunkin’ customer care for refund. I did try to call customer care, but i was not able to talk to human after 30 mins plus on hold. I lost my money. I will never ever will visit this location!!
Atmosphere: 4
Food: 1
Service: 1
Doug Frongillo
Cleanest fastest friendliest I've been to in a long
Atmosphere: 5
Food: 5
Service: 5
Sloane McDowell
Every single time I've come here in the past few months they've gotten my order wrong. Staff is also not trained on how to make new drinks that are available for order. Last time they burnt my food beyond recognition and this time an entire item was missing. Done coming here after many chances to do better.
Atmosphere: 3
Food: 2
Service: 1
Molly Hamoui
Been to this location a few times since moving to the area and have not had a bad experience once. The people working the drive thru have been always been nice seriously one of my favorite Dunkin’
Atmosphere: 5
Food: 5
Service: 5
Gabriella spirito
food is always thrown together with no care and so messy and staff is beyond
Atmosphere: 1
Food: 1
Service: 1
Lisa Abbenante
I really hope this place would have gotten better with the remodel but it seems to have gotten worse. Very rude people that work there and very poor customer service. Although this location is very convenient for me, I go to the one on Plainfield Pike instead.
Food: 1
Service: 1
Eric Redman
Place was dirty bathroom filthy won't go
Atmosphere: 1
Food: 3
Service: 2
Jean-Paul Liranzo
Rude people don't go to this one ?
Atmosphere: 5
Food: 3
Service: 1
Maeve Palumbo
I was given an attitude as soon as I walked into the place.
Atmosphere: 1
Food: 3
Service: 1
Maryssa Rodriguez
the person taking my order was absolutely rude never have that problem usually until today all because i asked if my vanilla bean Culotta when he made it just make sure the blenders clean or the correct syrup is put into because last time it tasted like coconut an then tells his co worker all i did was repeat myself i’ll never go in there again an i been going to that location for 6 years now but not no more i didn’t even get my order because i felt so uncomfortable
All coffee beans at the bottom of my cold brew :( would've been a good drink if they filtered this out
Skyla Andersen
This is suppose to be a everything bagel. Not everything is there. Weird?
Just Me
Small Town coffee shop atmosphere. Very busy but the servers are always very nice, consistent quality products, and the regular customers are just as nice to be around.
Atmosphere: 5
Food: 5
Service: 5
PuppyLove
The drive thru is a true example of very poor quality customer service. I told the girl my order she had to repeat it to me 3x before she hit it... ?. Then someone handed me my bag, coffee and should've checked they forgot my hash browns. The tip cup was as gross as gross could be so there wasn't anyway they were getting a tip anyway because their service was awful and did not deserve a tip nor was I putting my hands on that disgusting germ laden tip cup that needs to soak in sanitizer. Seriously, is this job that tough? Don't recommend this location. Go to Park Ave, they are so much better!! I came here because I was in a hurry. These mishaps are too frequent as my husband comes here all the time and complains about what they forgot.
Drive thru employee lacks knowledge. Because of her, duplicate on the go orders were created. She asked me to call Dunkin’ customer care for refund. I did try to call customer care, but i was not able to talk to human after 30 mins plus on hold. I lost my money. I will never ever will visit this location!!
Atmosphere: 4
Food: 1
Service: 1
Cleanest fastest friendliest I've been to in a long
Atmosphere: 5
Food: 5
Service: 5
Every single time I've come here in the past few months they've gotten my order wrong. Staff is also not trained on how to make new drinks that are available for order. Last time they burnt my food beyond recognition and this time an entire item was missing. Done coming here after many chances to do better.
Atmosphere: 3
Food: 2
Service: 1
Been to this location a few times since moving to the area and have not had a bad experience once. The people working the drive thru have been always been nice seriously one of my favorite Dunkin’
Atmosphere: 5
Food: 5
Service: 5
food is always thrown together with no care and so messy and staff is beyond
Atmosphere: 1
Food: 1
Service: 1
I really hope this place would have gotten better with the remodel but it seems to have gotten worse. Very rude people that work there and very poor customer service. Although this location is very convenient for me, I go to the one on Plainfield Pike instead.
Food: 1
Service: 1
Place was dirty bathroom filthy won't go
Atmosphere: 1
Food: 3
Service: 2
Rude people don't go to this one ?
Atmosphere: 5
Food: 3
Service: 1
I was given an attitude as soon as I walked into the place.
Atmosphere: 1
Food: 3
Service: 1
the person taking my order was absolutely rude never have that problem usually until today all because i asked if my vanilla bean Culotta when he made it just make sure the blenders clean or the correct syrup is put into because last time it tasted like coconut an then tells his co worker all i did was repeat myself i’ll never go in there again an i been going to that location for 6 years now but not no more i didn’t even get my order because i felt so uncomfortable
Service: 1
Recommended dishes: Bagels, Donuts
Restaurantji Recommends
All coffee beans at the bottom of my cold brew :( would've been a good drink if they filtered this out
This is suppose to be a everything bagel. Not everything is there. Weird?
Small Town coffee shop atmosphere. Very busy but the servers are always very nice, consistent quality products, and the regular customers are just as nice to be around.
Atmosphere: 5
Food: 5
Service: 5
The drive thru is a true example of very poor quality customer service. I told the girl my order she had to repeat it to me 3x before she hit it... ?. Then someone handed me my bag, coffee and should've checked they forgot my hash browns. The tip cup was as gross as gross could be so there wasn't anyway they were getting a tip anyway because their service was awful and did not deserve a tip nor was I putting my hands on that disgusting germ laden tip cup that needs to soak in sanitizer. Seriously, is this job that tough? Don't recommend this location. Go to Park Ave, they are so much better!! I came here because I was in a hurry. These mishaps are too frequent as my husband comes here all the time and complains about what they forgot.
Love Dunkin love the staff and the managers.